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Terova Senior Living

10995 N Market St, Mequon, WI 53092

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Judy S - Resident/client
5.0
First Month Review

I have been a resident of Terova Senior Living for just over a month now. I had a traumatic time leaving my home for health reasons, but am sooooo glad I am at Terova. I can't say enough about the variety of meals, the "restaurant" like meals, and the perfect proportions for me to finally start losing some weight. [name removed], the chef is always looking for ways to improve and is very kind and understanding with the residents. All the administrative staff work with lots of energy and care for the , residents. [name removed], [name removed](great activities leader), PT [name removed], and especially my initial contact ,[name removed], are so dedicated and caring and really work as a team. I am so happy that I chose Terova., glad I am here, safe and sound and in a wonderful environment.... Read more

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About the facility Terova Senior Living

The beautiful, rolling countryside near the shores of Lake Michigan is home to Terova Senior Living in Mequon, Wisconsin. Bordered by forested properties and sprawling open space, just beyond the suburbs of Milwaukee, Terova provides access to amazing amenities and services helping residents make the most of every day.

 

The service philosophy at Terova is grounded in hospitality and care. From top-notch dining options to spacious, amenity-filled apartments, Terova tailors service to the desire and need of each resident. Socializing and wellness are easy at Terova with the abundance of classes and programs. In addition, residents can find everything they could want, from fine dining to shopping, in the nearby villages of Mequon and Thiensville.

Services and Ameneties

Terova Senior Living offers independent living, assisted living, and memory care options to meet the needs of individuals and help ensure they can enjoy every day to the fullest.

Each resident, from independent living to memory care, has access to the following services and amenities:

  • Basic building maintenance and repairs
  • Arts, cultural, and wellness programming
  • Telephone
  • Utilities
  • Wi-Fi
  • Basic cable

Terova offers Memory care residents a safe and secure environment, in addition to activities that help them maintain the highest level of independence and engagement possible. Specialized memory care programming includes:

  • Daily exercise
  • Planned...

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

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Amenities at Terova Senior Living

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen

Facility Amenities

Dining

Bar or Pub
Café or Bistro

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Movie or Theater Room
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English
German
Polish
Russian

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Protestant Services

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Reviews for Terova Senior Living

3.3(6 reviews)
Write a Review
Cleanliness

4.3

Friendliness

3.5

Meals & Dining

2.3

Care Services

3.2

Activities

4.0

Staff

3.3

Value for Cost

3.0

Overall Experience
2
1
1
1
1
Date Submitted
2
2
4
Reviewer
1
4
1
0
Care Received
2
2
2
1-6 of 6 reviews
Sort by

1.0
Brenda K - Loved one of resident/client
Assisted Living
December 17, 2022
Did not take care of my Mom

I counted on Terova's team to care for my Mom when I couldn't be there. Here are the facts: My Mom went from 144 to 75 pounds in less than 9 months by Terova not helping to feed her. One example: I found a full bagel with lox sitting on her table - she was a choke hazard, needed her food cut up or soft and assistance with eating. That did not happen. My Mom needed help transferring and toileting. We found my Mom sitting in the dark, in a pool of urine, her call button sitting across the room. I will save you from other bitter details. When this was all found, we had her removed from Terova, unfortunately too late. Being short staffed and stressed out is no excuse for this type of treatment. Your residents are people - someone's Mom, Grandma, Wife. I feel that my Mom would still be here if she had been correctly and thoughtfully cared for. It looks like after this was checked into, maybe things have changed. I hope so, for the sake of those left in their care. My Mom was not that lucky.

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


2.0
Lee - Toured community
Assisted Living
December 8, 2022
Bait and Switch

They were all super nice when they toured, took our deposit and when we were considering placement. However, when we expressed reservation and concern, they stopped talking to us, making me wonder if they are just about making a buck. Very unprofessional, uncaring and don't seem to truly care about the client. Giant bummer since they look nice (grounds, building, rooms etc.) but when one scratches under the surface ([name removed] in particular was very unprofessional), I can't help but think that they are more about being a profitable business than about caring for their community.

Cleanliness

4

Friendliness

2

Meals & Dining

No data collected

Care Services

2

Activities

No data collected

Staff

No data collected

Value for Cost

1


5.0
Judy S - Resident/client
Independent Living
May 3, 2022
First Month Review

I have been a resident of Terova Senior Living for just over a month now. I had a traumatic time leaving my home for health reasons, but am sooooo glad I am at Terova. I can't say enough about the variety of meals, the "restaurant" like meals, and the perfect proportions for me to finally start losing some weight. [name removed], the chef is always looking for ways to improve and is very kind and understanding with the residents. All the administrative staff work with lots of energy and care for the , residents. [name removed], [name removed](great activities leader), PT [name removed], and especially my initial contact ,[name removed], are so dedicated and caring and really work as a team. I am so happy that I chose Terova., glad I am here, safe and sound and in a wonderful environment.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


3.0
Anne - Loved one of resident/client
Independent Living
October 27, 2021
Verified Review
Disappointed

Understanding that this is post covid, we have been more than patient with the issues they are having but it has been going way too long without any improvement. They have been having some problems with the food services. There have been times where residents are waiting an hour to get served and the food that comes out is not good quality or fresh. It is a beautiful facility and my dad is very happy with his room. The residents here do need a lot more care, he feels like it is hard to make friends or relate to other residents. It would be a better facility for individuals who need more care rather than independent living.

Cleanliness

5

Friendliness

3

Meals & Dining

1

Care Services

4

Activities

5

Staff

3

Value for Cost

2

Response from Terova Senior Living

October 30, 2021

Ann, Thank you for your feedback. I am very sorry to hear that we have not lived up to your father’s expectations in our culinary department. While it may feel as though Covid is behind us, we continue to face challenges resulting from the pandemic. As a healthcare community, Terova is regulated by CMS (Centers for Medicare and Medicaid Services), the CDC and our local health department. As a result of the regulatory requirements, we have implemented processes to ensure all of our residents remain safe. This includes modifying our dining services, where we have opened all four dining rooms to provide proper social distancing and varied service times to correlate with those dining rooms. Terova offers made-to-order breakfast, fresh options at lunch and a wholesome dinner program. We encourage our residents to give us feedback and created the Resident Culinary Council (and we are pleased that your father participated), to provide a feedback channel from our residents. Every resident takes a different amount of time to acclimate to a new community. I am confident that in time your father will connect with our independent residents that include local artists, physicians, and a wide variety of engaged and active seniors. With the amazing assortment of activities, there are many opportunities to make new friends. Your father also attended our Welcoming Committee meeting that was attended by many of our active residents. We will continue to encourage your father to join activities. Terova is fortunate to be able to offer 24-hour nursing and a continuum of care not normally found in assisted living. Our nurses have been integral in the success and safety of our residents, and we provide a wide spectrum of care levels and needs within our community. The Terova leadership team is committed to creating a high quality of life for our residents. We will continue to work diligently to ensure that your father is happy with our food, our service and the many activities that Terova offers. Adrianne Stupar MBA, LPN Executive Director


4.0
anonymous - Loved one of resident/client
Memory Care
December 28, 2017
Verified Review
Accommodating and helpful

The staff members here have been very accommodating and helpful in getting my Mother situated. The building is on the newer side and it seems to be well maintained. They do offer a various amount of activities including religious services, concerts, cooking, and crafts. However there have been a few minor things that they haven’t done like they were supposed to give my mom a tour of the facility and that hasn’t happened yet. I would recommend this community to other families.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Karri - Loved one of resident/client
Memory Care
March 22, 2014
Verified Review
So Great, I Was Excited for My Dad!

Where do I start? Perhaps bullets would be most efficient: 1) Resident Advisor was invested in building a relationship with me and my siblings, from the initial conversation through the follow-up conversations, all the way to ensuring that she was on-site the day that we moved my Dad in! 2) The entire staff was always smiling and very welcoming; I got the impression that people loved their jobs. 3) My Dad's place was immaculate. I should also point out that they had a one-bedroom apartment for me to use when moving my Dad in, and it was also more than immaculate. 4) I like the layout, with separate entrances depending upon the type of care needed. My Dad could really feel like he had simply moved to another apartment, not a care facility. 5) I love that there are all types of activities for my Dad: singing, dining, book clubs...and I love that there is an electronic menu of daily activities 'cause how would he remember each day? It really is like staying at a nice hotel. 6) I love the location. Not only is it convenient for my family to visit, but it is really nice when we want to take my Dad out for grocery shopping, or for a walk...everything is within a few blocks!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Terova Senior Living

Terova Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Terova Senior Living has received an average review rating of 3.3 based on 6 reviews. See all reviews.

Call (262) 478-1500 to reach a resident at Terova Senior Living.

To reach a resident at Terova Senior Living call: (262) 478-1500



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.