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Symphony of Valley Farms

10201 Valley Farms Rd, Louisville, KY 40272
8.5
Review Score
50 reviews

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James - Family/friend
5.0
our families experience

5 on all categories that are listed and I would Recommend that facility to anyone. The employees and how happy [name removed] is out there. The communication has been great, I never felt like I was in the dark about anything... Read more

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About the facility Symphony of Valley Farms

Experience peaceful and vibrant senior living in Louisville, Kentucky, at Symphony at Valley Farms. This pet-friendly assisted living and memory care community on the southern side of the city is nestled near the scenic Jefferson Memorial Forest and Park Terrace Hospital. Plus, it's conveniently located near Dixie Highway and Gene Snyder Freeway, providing easy access for visiting family and friends.

 

Symphony at Valley Farms offers an array of services and amenities. This includes exercise programming such as yoga and social activities like painting lessons. Additionally, caregivers provide support through customizable care plans to fit the unique needs of each resident. At multiple dining venues, chefs serve meals prepared with fresh ingredients from a rotating menu.

 

Other services and amenities at Symphony at Valley Farms include:

  • Fitness center
  • Movie theater
  • Salon and spa
  • Transportation
  • Wi-Fi in common areas
  • Laundry, housekeeping, and linen service
  • Courtyard

Assisted living residents at Symphony at Valley Farms can choose from studio, one-bedroom, and two-bedroom apartments. The apartments feature kitchenettes, private bathrooms, 24-hour emergency alert systems, and internet and cable TV access.

In memory care, residents with Alzheimer's disease and other forms of dementia live in a specialized setting. Trained caregivers take a holistic approach to care, focusing on therapies for dementia...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Symphony of Valley Farms is a community within Elegance Living, LLC properties. See all Elegance Living, LLC communities.

Pricing for Symphony of Valley Farms

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Symphony of Valley Farms

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Symphony of Valley Farms10201 Valley Farms Rd, Louisville, KY 40272
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
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    Lowers your rent by a dollar amount or percentage.

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Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Symphony of Valley Farms

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided
Special Dining Programs

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Beautician

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Catholic Services
Other Religious Services

Reviews
for Symphony of Valley Farms

Write a Review
8.5
Review Score
50 reviews

Review Score

50 reviews
8.5

Out of 10


5 star

60%

4 star

16%

3 star

8%

2 star

8%

1 star

8%

A Place for Mom has scored Symphony of Valley Farms with 8.5 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Symphony of Valley Farms has 50 reviews with an average "overall experience" of 4 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.2

Meals & Dining

3.5

Care Services

3.9

Activities

4.1

Staff

3.5

Value for Cost

3.9

Overall Experience
30
8
4
4
4
Date Submitted
2
7
13
Reviewer
2
36
12
0
Care Received
13
37
1-20 of 50 reviews
Sort by

5.0
James - Family/Friend
Memory Care
December 20, 2023
Verified Review
our families experience

5 on all categories that are listed and I would Recommend that facility to anyone. The employees and how happy [name removed] is out there. The communication has been great, I never felt like I was in the dark about anything

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony of Valley Farms

February 6, 2024

Thank you for your positive review of Symphony at Valley Farms. We're delighted to hear that you appreciate the great care provided by our staff. Your recommendation to other families is greatly appreciated, and we're committed to continuing to provide excellent care and support. Warmly, Kathleen


5.0
Anonymous - Family/Friend
Memory Care
December 18, 2023
Verified Review
our families experience

5 star! I absolutely love A Symphony at Valley Farms. It is the best facility I have ever seen. I am an RN and it's a great place for my 87 year old mother. Therapy of any kind on-site and billed outpatient. Individualized quality of care by staff. Movie theater, life alert pendant, staff caring, clean and no odors, decorated like home, meals are great, can buy snacks for large private rooms

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony of Valley Farms

January 4, 2024

Thank you so much for taking the time to share your review of Symphony at Valley Farms. We value your opinion deeply and will share your compliments with our team members. Your feedback is greatly appreciated. Thanks again, and we wish you the best. Warm regards, Kathleen


3.0
Anonymous - Family/Friend
Assisted Living
August 2, 2023
Verified Review
improvements needed

The laundry is not good - many things are lost. Management is not taking responsibility and needs to step up. Most food looks nasty, they need to fix things that the residents will eat. Overall I would still recommend Symphony of Valley Farms.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

2

Staff

4

Value for Cost

4

Response from Symphony of Valley Farms

August 3, 2023

Hello, thank you for sharing your review. We greatly appreciate your feedback and would like to learn more. Please share your email address and phone number, and we will contact you directly. Kind regards, Alison


4.0
Anonymous - Toured community
Assisted Living
June 1, 2023
Verified Review
My Tour Experience with Symphony of Valley Farms

We really enjoyed the tour of Symphony of Valley Farms. In fact this was our first choice; however, it was more than we wanted to spend each month. This is a community I would recommend you tour to see if it would be a good fit for your loved one.

Response from Symphony of Valley Farms

June 8, 2023

Thank you so much for taking time to review Symphony at Valley Farms. We value your opinion deeply and we'll share your 5-star rating with our team. Your feedback is greatly appreciated! Kind regards, Alison


4.0
Anonymous - Toured community
Assisted Living
May 24, 2023
Verified Review
Tour experience

Symphony of Valley Farms gave us a good tour, it just was not the place for my loved one. The facility felt more like a nursing home. It was also more expensive as well.

Response from Symphony of Valley Farms

May 26, 2023

Thank you so much for taking time to review Symphony at Valley Farms. We value your opinion deeply and we'll share your rating with our team. We will be sure to share your feedback with the team. Kind regards, Alison


5.0
Anonymous - Family/Friend
Assisted Living
March 29, 2023
Verified Review

Our experience with Symphony of Valley Farms has been excellent. The staff are caring towards the residents. They keep the family updated on our loved one and any changes that happen. The meals are good, there are three meals a day, and the residents have choices. Overall, I would recommend the community to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4

Response from Symphony of Valley Farms

April 24, 2023

Thank you so much for taking time to share your review of Symphony at Valley Farms. We value your opinion deeply and will share your 5 Star review with the team members and leadership team. Your feedback is greatly appreciated. Warm regards, Alison


3.0
anonymous - Family/Friend
Memory Care
March 2, 2023
Verified Review
Symphony of Valley Farms review

They have nice sized apartments and its a beautiful facility. We would recommend this community to other families.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3

Response from Symphony of Valley Farms

March 9, 2023

Thank you so much for taking time to share your review of Symphony at Valley Farms. We value your opinion deeply and will share your review with the team members and leadership team. Your feedback is greatly appreciated. Kind regards, Alison


3.0
anonymous - Family/Friend
Assisted Living
January 4, 2023
Verified Review
Community needs improvement!

When my Mom was at Symphony some of the care she received was not very good. My Mom was in memory care and half the time she asked for help no one came. Besides taking out the garbage, Symphony staff rarely did cleaning in my mother's room. And we often saw flying bugs in her room, gnats from food left out by the kitchen almost every night.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

3

Staff

3

Value for Cost

2

Response from Symphony of Valley Farms

February 1, 2023

Hello, my name is Alison. Thank you for sharing your review. Your experience is important to us. I have shared your review with center and team leadership. Please share your email address or phone number and we will contact you immediately. Thank you, Alison


2.0
Debra G - Resident/client
Assisted Living
December 10, 2022
Bait and switch

This place looks good. But after your loved one has been there a few months, you’ll see the other side. It’s not pretty. Check with the state ombudsman for residents and ask what residents are actually saying. You’ll find lots of complaints about food and resident care—including residents being forced out because Symphony doesn’t have staff trained to offer the higher levels of care advertised. That’s what happened to us. We moved my mother to another facility, which was traumatic for my mom but necessary. The staff are nice but severely overworked and undertrained. The director of sales and activities director were nice and caring. The executive director, billing director and nursing director left a lot to be desired in terms of skill, and truthfulness. We still haven’t been reimbursed for almost $2k that was paid in advance, and it’s been a year. Overall, I wouldn’t recommend Symphony. There are far better places for the money, with honest directors running them.

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

4

Staff

2

Value for Cost

2

Response from Symphony of Valley Farms

December 19, 2022

Hello Debra, my name is Alison. I have shared your review with leadership and would like to learn more. Please also know the company has a clear and focused mission of caring for our residents and our employees. Please share your email address or phone number and we will contact you to address any concerns. Thank you, Alison


5.0
Antonia - Family/Friend
Assisted Living
November 28, 2022
Verified Review
Best place for my mom

The facility is great. I feel like Valley Farms is the best place for my mom.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony of Valley Farms

December 1, 2022

Thank you so much, Antonio for taking time to review Symphony at Valley Farms. We value your opinion deeply and we'll share your 5-star rating with our team. Your feedback is greatly appreciated! Kind regards, Alison


5.0
William F - Family/Friend
Assisted Living
August 17, 2022
Verified Review
Symphony of Valley Farms Review

We had a great experience with Symphony of Valley Farms. She is in rehab now and we are hoping to get her healthy so she can go back. The staff are all very caring and they meets moms needs well. They are all super friendly and helpful. I would recommend this facility to others looking.

Response from Symphony of Valley Farms

August 26, 2022

Thanks so much William, for your kind words and positive review of Symphony at Valley Farms. We'll be sure to share your feedback with the team to ensure she is recognized and celebrated! Warmly, Alison


4.0
Anonymous - Family/Friend
Assisted Living
April 8, 2022
Verified Review
Good but Needing Improvements

The lady who is in charge of setting things up is great. My loved one has had scheduled hair appointments and gotten skipped. That could be improved. My loved one doesn't like the food. We provide a lot of food for her to make herself. Housekeeping comes once a week. Laundry services are supposed to be done (sheets and towels) once a week and it was missed a few times. Billing is setup for automatic payments.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4

Response from Symphony of Valley Farms

April 10, 2022

Hello, my name is Alison. Thank you for taking time to rate Symphony at Valley Farms. Your experience is important to us, and we appreciate your feedback. We will be sure to share your experience with the team and store leadership. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison


5.0
Ollie S - Toured community
Assisted Living
April 4, 2022
Lovely Tour and Really Warm Staff

I've toured three places and this was by far the warmest staff. I really like their programs and how they take the residents out to different places and I ate a salad for lunch and it was really good! It's really close to mom's church and I look forward to the kids visiting their mamaw here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony of Valley Farms

April 8, 2022

Thank you so much, Ollie for your positive review of Symphony at Valley Farms. We value your opinion deeply and will be sure to share your feedback with the team and leadership so that they will be recognized and celebrated. If you have anything further to share don't hesitate to let us know. Thanks again! Alison


0.5
anonymous - Family/Friend
Memory Care
January 12, 2022
Verified Review
looks can be deceiving

There was a severe lack of concern, care and communication at this community. When we first toured the facility looked great and we were sold immediately. They pride themselves on wanting the families involved with everything and how great their communication was, and we are not sure if it was because of staffing but they could not follow through with any promises and had no common sense. They would "forget" and make excuses as to why our loved one was not wearing glasses and therefore would result in multiple falls, the medication was never correct and when we would ask to see their medical charts the head nurse would get angry with us and questions us.

Cleanliness

0.5

Friendliness

0.5

Meals & Dining

No data collected

Care Services

0.5

Activities

No data collected

Staff

0.5

Value for Cost

0.5

Response from Symphony of Valley Farms

January 17, 2022

Hello, my name is Alison. Thank you for taking time to rate Symphony at Valley Farms. Your experience is important to us. I have shared your review with community and regional leadership. I’d like to learn more about your concerns. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison


1.0
Connie short - Family/Friend
Assisted Living
October 30, 2021
Family member

This place is horrible. The workers are lazy the office people are very rude. Their food is nasty and they are very under staff. And it not very clean in their. I took my love one out the facility. This place need to be reported..

Cleanliness

1

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Symphony of Valley Farms

November 3, 2021

Hello, Connie. My name is Alison. Thank you for taking time to rate Symphony at Valley Farms. Your experience is important to us. I have shared your review with community and regional leadership. I’d like to learn more about your concerns. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison


5.0
anonymous - Family/Friend
Assisted Living
September 22, 2021
Verified Review
Top shelf community

The staff members are just very impressive and we were even able to meat the chef who prepares the meals for the residents on the first day. No other community we looked at came close to Symphony, they just knocked it out of the park.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony of Valley Farms

September 28, 2021

Thank you so much for your feedback of Symphony at Valley Farms. We are very happy to have provided you with such a positive experience! If we can answer any further question please don't hesitate to reach out to us,


1.0
Janice L - Family/Friend
Assisted Living
May 25, 2021
Verified Review
Loved one at facility

We are so unhappy with this facility. The food is disgusting. Our family member is now eating frozen dinners while paying for 3 meals at this place. Dinner is practically non existent. Lunch is hard dry meats. Vegetable soup this week was one pea, one bean, one carrot. Potatoes are hard as a rock. Staff leaves for better working conditions and pay all the time. Paying for services we seldom receive. Pharmerica, the drug company delivers much needed prescriptions days and days after script sent in. Even sent wrong dosage once. Sometimes a week or more goes by without meds being sent to patient. This place needs to be reported

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

1

Response from Symphony of Valley Farms

July 19, 2021

Hello, my name is Alison and I work at the Elegance Support Center. Thank you for taking time to rate Symphony at Valley Farms. I have shared your review with our community and regional leadership team. If you’re open to further discussion, can you please send us a private message with your phone or email address so that we can address your concerns? We’ll reach out to chat personally.


1.5
anonymous - Family/Friend
Memory Care
October 26, 2020
Not 5 stars

Most of the staff is nice but there's a huge turnover, and this facility seems to be short staffed. Dealing with Pharmerica, the drug company that provides medications is a joke most of the time. A person should not have to wait days to get needed medications. Getting back into facility after a hospital stay is ridiculous. Loved one paid for services that were never provided. There are times when food ordered is not food received. Fresh fruit is practically non-existent.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


0.5
anonymous - Family/Friend
Memory Care
March 20, 2020
Not safe

They cut to one nurse per shift but she cannot handle the entire facility by herself. They do not call for appropriate medical care for the dimentia patients who cannot advocate for themselves.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


2.0
Sally Edgewater - Family/Friend
Memory Care
March 20, 2020
Care not good

This facility is always short handed. We just figured our that they cut the nursing staff. Families were not told. There has been a stomach virus in memory care, with many residents ill, but doctors were not called and families not told, and now we can't visit. Workers are frustrated because medical care was not provided to residents. Management did not want to call EMS for the dehydrated dementia patients. They finally called for one after she passed out.

Cleanliness

3

Friendliness

3

Care Services

0.5

Activities

3

Value for Cost

2


Viewing 1-20 out of 50 reviews

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Frequently Asked Questions about Symphony of Valley Farms

Symphony of Valley Farms offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Symphony of Valley Farms 8.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (502) 937-3028 to reach a resident at Symphony of Valley Farms.

To reach a resident at Symphony of Valley Farms call: (502) 937-3028



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.