Symphony of Valley Farms

10201 Valley Farms Rd, Louisville, KY 40272


About the community Symphony of Valley Farms

Living Options at Symphony at Valley Farms
Symphony at Valley Farms provides a full range of exceptional senior living options in Louisville, Kentucky. We expect that anyone looking for all the comforts of home, but none of the hassles that come with home ownership, will be delighted with what awaits them in our community. Our goal is to go above and beyond and provide our residents with just the right balance of independence and assistance that are customized to your individual needs. Whether there’s need for minimal assistance with daily life activities, some assistance with medication or a wide range of personal needs — our caring and compassionate staff is here to help.

We also understand that sometimes care needs are determined by memory loss due to Alzheimer’s or other forms of dementia. That’s why we have introduced our new In the Moment® memory care program. It features a unique approach to helping those with this progressive illness get the most out of every day. We don’t simply plan activities around a daily schedule — we engage the resident in the moment that they are experiencing now, and provide a compassionate and caring interaction. Depending on the need, there...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Symphony of Valley Farms

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Symphony of Valley Farms

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Doctor
Nurse
Podiatrist
Physical therapist

Meals & Dining

Meals provided
Special dining programs

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered

Community Amenities

Memory care services

Secured community
Enclosed courtyard
Indoor walking paths
Outdoor walking paths

Transporation & parking

Resident parking available
Transportation at cost

Common areas

Outdoor common areas
Indoor common areas

Services

Beautician

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Catholic services
Other religious services

Reviews for Symphony of Valley Farms

4.2

(34 reviews)

Write a Review

Cleanliness

4.3

Care services

4.1

Staff

2.0

Meals & dining

1.0

Activities

4.2

Value for cost

4.1

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1-20 of 34 reviews
1.0
May 25, 2021
Janice L - Sibling of resident/client
Verified Review
Loved one at facility

We are so unhappy with this facility. The food is disgusting. Our family member is now eating frozen dinners while paying for 3 meals at this place. Dinner is practically non existent. Lunch is hard dry meats. Vegetable soup this week was one pea, one bean, one carrot. Potatoes are hard as a rock. Staff leaves for better working conditions and pay all the time. Paying for services we seldom receive. Pharmerica, the drug company delivers much needed prescriptions days and days after script sent in. Even sent wrong dosage once. Sometimes a week or more goes by without meds being sent to patient. This place needs to be reported

Response from Symphony of Valley Farms

July 19, 2021

Hello, my name is Alison and I work at the Elegance Support Center. Thank you for taking time to rate Symphony at Valley Farms. I have shared your review with our community and regional leadership team. If you’re open to further discussion, can you please send us a private message with your phone or email address so that we can address your concerns? We’ll reach out to chat personally.


1.5
October 26, 2020
Anonymous - Loved one of resident/client
Not 5 stars

Most of the staff is nice but there's a huge turnover, and this facility seems to be short staffed. Dealing with Pharmerica, the drug company that provides medications is a joke most of the time. A person should not have to wait days to get needed medications. Getting back into facility after a hospital stay is ridiculous. Loved one paid for services that were never provided. There are times when food ordered is not food received. Fresh fruit is practically non-existent.


0.5
March 20, 2020
Anonymous - Loved one of resident/client
Not safe

They cut to one nurse per shift but she cannot handle the entire facility by herself. They do not call for appropriate medical care for the dimentia patients who cannot advocate for themselves.


2.0
March 20, 2020
Sally Edgewater - Loved one of resident/client
Care not good

This facility is always short handed. We just figured our that they cut the nursing staff. Families were not told. There has been a stomach virus in memory care, with many residents ill, but doctors were not called and families not told, and now we can't visit. Workers are frustrated because medical care was not provided to residents. Management did not want to call EMS for the dehydrated dementia patients. They finally called for one after she passed out.


5.0
October 9, 2019
Diann - Loved one of resident/client
Exceptional care and a very loving & welcoming community

We absolutley loved Symphoney at Valley Farms in Louisville, KY. They were exceptional in every way. The entire staff was warm and welcoming and we would highly recommend them for anyone that is looking for a genuine loving & caring environment.


1.5
August 3, 2019
Patty McNally - Loved one of resident/client
Consistantly short staffed

I don't know when the other reviews were written, but as of July 2019, this facility is extremely short handed, and has been for many months. While there are several kind and hardworking nurses and CNAs, there are not enough if them. Even when fully staffed, the schedule is light. However they are never fully staffed. Management is supposed to fill in for shortages but they do not. There is a big difference between what families are told and who is actually on the premises.


4.5
November 13, 2018
Mark - Loved one of resident/client
A wonderful facility for memory care residents.

Symphony is hands down better than any of the other facilities I visited before choosing a place for mom. Her apartment is very nice. The common area is very large and inviting. The staff is excellent, they go out of their way to help and to keep me informed if anything is out of the ordinary. Pricing is a bit high, but still less than other facilities. Overall I am very satisfied with Symphony.


5.0
November 10, 2018
phyllis moss - Loved one of resident/client
Symphony Valley Farms is a Wonderful!

Written by family member for resident: It has been the best choice my mom could have ever made. She wishes She had chosen to come here long before this. It is very clean here. It is as close to being in her own home as She could get. The staff is wonderful and treats her like family. My family can come in and out all night and day if they choose. I refer to it as the “Hilton hotel with 24 hour room service.” The food is good. The activities are good. They do not force her to do things she’s not comfortable doing. She is a little shy so it took a while for her to get used to eating with others. But She loves her dining room table mates. They have entertainers come in. My family has came over and joined het for a couple of music sessions. I cannot say enough about how wonderful symphony Valley Farms has been for my mom and our family!! (They can bring their own furniture. There is medical transport 2 days a week. There are shopping outings and so much more!)


5.0
February 11, 2018
Anonymous - Toured community

We loved this place. You just need to check if they take Medicaid. We don’t want to get her in here then it becomes too expensive and she would have to move.


5.0
November 8, 2017
Anonymous - Loved one of resident/client
Verified Review
I highly recommend this facility

I picked this community for my Mother-In-Law because it came highly recommended. The staff is always nice and caring. The rooms are a lot more spacious than other’s I had looked at. The food is excellent and I like that they have a menu that will vary from month to month. The only thing I don’t like is they don’t offer skilled nursing. When my Mother-In-Law needs more advanced care that means I will have to move her out of this facility. I highly recommend this community.


4.0
August 23, 2017
Anonymous - Loved one of resident/client
Verified Review
A nice place

The staff have been helpful and able to meet dad's needs. They offer nice grounds with flowers and the memory care unit offers an enclosed yard for the residents to enjoy. Dad seems to like the food and they accommodate his dietary needs. He likes the movie nights and the exercise class offered. This community is close to family and I would recommend it.


4.5
August 14, 2017
Terry Hardy - Toured community
Verified Review
Come and see

Overall, we are very happy with Symphony at Valley Farms. I believe they are doing their best to give the care needed. Our mother is not very interested in activities, and usually doesn't participate. If the care givers coaxed her more, but I know even I, as her daughter, cannot always get her to do anything!!


5.0
August 7, 2017
Anonymous - Loved one of resident/client
Verified Review
A good community for care

We have been happy with the care from this community. The staff is outstanding and very nice. The community is the clean and nice environment for to be in. We like the nice variety on the menu. They have good activities for her to participate. We have recommended this community to other families for the good care and value that is offered at this community.


5.0
May 12, 2017
Anonymous - Toured community

I really liked this place. All the residents seemed very happy and I got to see come interactions with the staff and the staff seemed very patient and caring. The pricing was very low for the area. I also asked about contingency plan when they couldn't move someone into the memory care wings and they quickly explained what they do.


5.0
May 12, 2017
Anonymous - Toured community

I really liked this place. All the residents seemed very happy and I got to see come interactions with the staff and the staff seemed very patient and caring.


5.0
April 28, 2017
Kathy Sohl - Resident/client
Verified Review
Moms resort

I left my mom there for 9 days respite care, Loved the people there but not good with learning a lot of names at one time. I got mom out of the car in the wheelchair and I was loading her stuff on a cart, and was ask if they could go ahead and take mom in. I was like yes go ahead. By the time I got back there they had her in the dining room eating and talking and having a good time. They not only took care of mom the worked with me too. Loved it and we will be back.


5.0
January 24, 2017
Anonymous - Loved one of resident/client
Verified Review
Great communication from staff!!

My mother was only at this community for a short period of time while my family and I went out of town but I am very pleased with the quality of care she received. Since my mother has memory loss and does not remember things well the staff made sure to stay in communication with me throughout the week to make sure I knew how well everything was going. I also received a text once a day with a picture of my mom which I thought was really impressive that they did that.


5.0
September 16, 2016
Anonymous - Toured community

Our visit was wonderful the memory care unit would be the exact fit for my mom but the cost monthly is more than my mom can afford. The staff an residents were all very friendly. The facility was warm and inviting and we loved it. It is a cost issue for my mom and us. Thank you for giving us the chance to tour Symphony and having Connie give us the tour she was very informative and so friendly and attentive to us and all the residents that we meet. We were introduced to residents as her friends and they allowed us to inside their studio apartments (which were very nice) I just wish my mom had more funds available so that we could move her in because I know it would help her to be around others that also have memory loss. She would have planned activities to help her feel like herself again.


4.0
August 31, 2016
Anonymous - Loved one of resident/client
Verified Review

It has just been fabulous for my mom and she has nice and helpful staff. She also enjoys the meals that are made and has suitable activities to join in. The only drawback is they are not good with medications. I do it now after that experience.


3.0
May 23, 2016
Kathy - Loved one of resident/client
Verified Review
Prior to admitting

Our experience has been a rocky start. Our mother has aniety issues. After she was placed we were told that in cases like her they usually recommend starting medications for aniety prior to placement. So she was removed from home for escaping and trying to break windows. She is now receiving treatment for her aniety and hopefully can return soon and be happier. We also have moved her from thr 300 unit (where the residents and some staff sleep and watch movies most of the time) to the 400 unit. The residents there and more active physically and mentally. The staff in 400 seem to engage the residents more. Fingers crossed that this time its the perfect fit.


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Frequently Asked Questions about Symphony of Valley Farms

Symphony of Valley Farms offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Symphony of Valley Farms has received an average review rating of 4.2 based on 34 reviews. See all reviews.

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