Sunrise of Stamford

Bad experience for our lived one and the entire family. Indiffent staff...not at all caring. Terribly unhappy about our loved ones care!

My father resided in the memory care unit of this facility for seven months, during which time his glaases were lost or [Removed] and we were not informed. Since we live out of state, he apparently could not see for over two months. Additionally, four teeth were missing in his right upper arch,that were perfectly healthy when he left home a few months before. We were unable to determine what had transpired. Dad also deteriorated emotinally. On one occasion we visited him on a Saturday and they could not locate him. Every time we spoke...and the staff made contact difficult...he was frightened and agitated. Dad was recently relocated to another facility. He is happy and relaxed...such a relief! We are easily able to communicate with him, check with staff regarding his physical and emotional health. Sunrise has a lovely facade...and facade is the appropriate description.

My brother in law really likes it here. He is doing well, and I'am satisfied with all they have done for us. It was a big move for him, but he is in good hands here. The community looks great, they keep everything very nice and clean. The staff have been more than helpful. There are activities offered. He says the meals are decent. I know he is being cared for well here, they are always checking up on him. It has been a lovely experience, and I would recommend this community.