About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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River Oaks

500 East University Drive, Rochester, MI 48307

8.4
Review score
35 reviews
Add review
8.4
Review score
35 reviews
5 star
48%
4 star
37%
3 star
9%
2 star
0%
1 star
6%
See all reviews
8.2
Review score
102 reviews
10 facilities
For more information about senior living options:
(866) 374-4058
River Oaks
River Oaks
1414 Photos available
44 Floor plans available
River Oaks in google map
street view of River Oaks

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JS
-
Family/friend
4.0
Overall great place, although some response time issues.
Overall Sunrise of Rochester was a great place, and the staff is very kind and friendly. The only issues we had were with them responding to my mom in an appropriate amount of time. Especially when she needed assistance using the restroom. I'm sure that was staffing issues.

About the facility
Sunrise of Rochester

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.

Senior living options offered

Assisted Living

Memory Care

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River Oaks
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8.4
Review score
35 reviews
8.4
Review score
35 reviews
5 star
48%
4 star
37%
3 star
9%
2 star
0%
1 star
6%
10
Review score
6 reviews
10
Review score
6 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
10
Review score
42 reviews
10
Review score
42 reviews
5 star
90%
4 star
10%
3 star
0%
2 star
0%
1 star
0%
9.9
Review score
43 reviews
9.9
Review score
43 reviews
5 star
96%
4 star
0%
3 star
0%
2 star
2%
1 star
2%
Studio
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Studio
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Studio
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Studio
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1 bedroom
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1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Memory Care, Residential Care Home

Reviews

for River Oaks

8.4Review score35 reviews
8.4
Review score
35 reviews
5 star
48%
4 star
37%
3 star
9%
2 star
0%
1 star
6%
Sunrise Senior Living
9.1
Review score10086 reviews224 communities
Write a review
A Place for Mom has scored River Oaks with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, River Oaks has 35 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.2
Care Services
4.0
Staff
4.0
Meals & Dining
3.6
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored River Oaks with 8.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, River Oaks has 35 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Sunrise Senior Living
9.1
Review score10086 reviews224 communities
Logo for Sunrise Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 35 reviews
JS - Family/friend
Assisted Living
June 27, 2023
4.0
Verified Review
Overall great place, although some response time issues.
Overall Sunrise of Rochester was a great place, and the staff is very kind and friendly. The only issues we had were with them responding to my mom in an appropriate amount of time. Especially when she needed assistance using the restroom. I'm sure that was staffing issues.
Cleanliness
5
Friendliness
5
Care Services
3
Meals & Dining
4
Activities
5
Value for Cost
4
Response from River Oaks
June 28, 2023
Hi JS, Thank you for taking the time to provide us with a review of your experience. Please feel free to reach out to us at information@sunriseseniorliving.com to discuss your concern. Thank you! - The Sunrise Team
anonymous - Family/friend
Assisted Living
April 5, 2023
5.0
Verified Review
Welcoming Community
I find Sunrise of Rochester to be a very welcoming community. The staff there really go out of their way to make my dad feel like he's at home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
AC - Family/friend
Assisted Living
March 22, 2023
5.0
Verified Review
Some things were great, others not so much
I would be cautious about going there due to the care staff. They should really train the care givers better. There is too many activities, to list but my loved one never participated in many of them.
Cleanliness
5
Friendliness
5
Staff
3
Meals & Dining
3
Activities
5
Value for Cost
4
Anonymous - Toured community
Memory Care
February 28, 2023
5.0
Verified Review
My tour of Sunrise of Rochester
I toured this facility and it was a very nice tour. I absolutely loved our tour guide, he was very thorough and personable. The facility itself is a little bit outdated, but it's clean and we liked it overall!
Response from River Oaks
March 1, 2023
Hi, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Rochester!
Anonymous - Family/friend
Assisted Living
February 23, 2023
3.0
Verified Review
Review for Sunrise of Rochester
No one came to welcome, my loved one the day we moved in. The care is ok but they don't seem willing to work on alternative ways to deliver care that is needed. It's fair - they talk good talk but but not a good walk.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from River Oaks
March 1, 2023
Hi, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team
Anonymous - Family/friend
Assisted Living
February 22, 2023
5.0
Verified Review
My review of Sunrise of Rochester
I would recommend this facility and I have.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Response from River Oaks
March 1, 2023
Thank you for taking the time to provide us with a review of your experience and recommending Sunrise of Rochester. We are pleased to hear that our team has made your experience pleasant!
Nichole - Family/friend
Assisted Living
October 21, 2022
1.0
Verified Review
disappointing experience
The biggest concern that we had while our loved one was at Sunrise of Rochester, was that they were giving our loved one 5 times the amount of medication dosage for months and months. Our loved one had lost multiple items and clothing that they were never able to find. When our loved one had covid they kept her sedated to keep her in her room. The staff were amazing but the upper management was just atrocious .
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from River Oaks
October 24, 2022
Hi Nichole, We take your experience at Sunrise of Rochester very seriously and would like to review this matter closer. Please contact info@sunriseseniorliving.com so we can promptly review and address these concerns. – The Sunrise Team
Diane - Family/friend
Assisted Living
September 12, 2022
5.0
Verified Review
Would Recommend
They've been very receptive to our family and have tried to meet our needs. I think they could use more staff than they have currently. But overall, It's a lovely facility, and the people are very friendly.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
4
Response from River Oaks
September 13, 2022
Hi Diane, Thank you for the wonderful things you said about Sunrise of Rochester and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
anonymous - Toured community
Memory Care
May 3, 2022
5.0
Verified Review
Tour experience
Sunrise of Shelby Rochester was in our top 3, I really liked this facility. The reason we did not go with them was because of the way their pricing was set up. It was "al a carte" so they had a base fee and then things like medication, showers, etc. were all an add on fee which would end up being too expensive. The staff were great with following up with us after the tour.
Response from River Oaks
May 17, 2022
Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Rochester. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team
anonymous - Toured community
Assisted Living
October 25, 2021
4.0
Verified Review
Tour of Sunrise
We had a great tour with Sunrise. The guy who gave us the tour was super friendly and really knew his stuff. The living space was too small for my parents and there was also a large staircase in the lobby that we were nervous was going to be a hazard for my dad.
anonymous - Toured community
Memory Care
October 22, 2021
4.0
Verified Review
My tour review
This community was okay to me I just did not like the fact that the memory care unit was on the fourth floor. I wanted my loved one to be on the ground floor.
Kathleen F - Family/friend
Assisted Living
September 24, 2021
5.0
Verified Review
The best place for mom cost wise
They keep my loved one very busy. She is eating more there than she did living by herself. This community is very inviting and clean great place if you are looking for somewhere for your loved one. They have a lot of activities like crosswords, exercises and arts and crafts.
Cleanliness
4.5
Friendliness
4.5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
JS - Family/friend
Assisted Living
September 24, 2021
4.0
Verified Review
Positive experience
We chose Sunrise based on everything I gave a 5 too, the cleanliness, friendliness of staff, and at the time they were offering a promotional price that fit our budget. They are very visitor friendly and we appreciate that. Our only complaint is that they do have a lot of turnover in staff, so the meals are taking longer to get to the residents, sometimes they are waiting 45 minutes to an hour to get to their meals. Overall I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Dorothy - Toured community
Assisted Living
May 28, 2021
5.0
Verified Review
Our Tour Experience
Our tour here was great. The facility was great, just out of our price range. I liked the location. I liked that they had different care options at different price points. From what I could see on the virtual tour, the room would have been perfect. It seemed like an easy flow, and it also kind of felt like a home instead of a hotel room or a room in a hospital. We really liked it there. It was just out of our price range when you added on level of care to the rent.
anonymous - Toured community
Memory Care
February 18, 2020
4.0
Helpful information from staff; in-house health staff; many services for aging in place; well maintained facility; big community for care of people.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
June 5, 2019
4.0
Parking not good for guests, set back off Crooks with a calm entry, people all very cheerful and positive, have pets roaming, visited at lunch time and very busy but positive energy everywhere. Currently 18 residents in memory care, 1/2 in wheelchairs 1/2 not. Ability to go outside and secured. 6:1 ratio care and supervision. Nurses on site for med administration and emergencies. In the middle of a remodel. Should be done in a couple months. Day - Prepare for day, dress, breakfast, exercise, activity, lunch, down time, crafting, snack. Routine helps with Sleep/wake cycle. Move in fee $2000, special to $1,000 during renovation. 3 room sizes available, approx $6,400 +/- depending on room
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
February 23, 2018
3.0
This facility was run down and weirdly designed. The operation looked sloppy and poorly managed. On the memory care floor, people were stacked up shoulder to shoulder in front of the community TV. Not for us.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
December 2, 2017
5.0
Very nice
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 7, 2017
3.0
Verified Review
My tour
I only visited this community once and it looked like a pretty good place. The person I toured with was friendly. This community was just a little farther away than what we were looking for.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
October 31, 2016
4.0
Verified Review
Good Community
Everything is going very well for my mother since her move to this community. They have a lovely staff, and I was pleased with all they did for us. They took very care of her and her needs. It is a good looking community. Everything has worked out very well, and I'am pleased.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 35 reviews

Amenities
at River Oaks

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Anytime Dining
  • Professional Chef
  • Low / No Sodium
  • No Sugar
  • Organic
  • Room Service
  • Special Dining Programs
  • Restaurant Style Dining
  • International Cuisine
  • Guest Meals
  • Meals Provided
  • Vegetarian
  • Pureed Meals

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Air Conditioned
  • Garden View
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Central Fireplace
  • Private Bath
  • Library

Recreational areas

  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • Polish
  • English
  • Spanish
  • Vietnamese
  • Romanian

Activities

  • Walking Club
  • Resident Band or Musicians
  • Happy Hour
  • Day Trips and Outings
  • Live Well Programs
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Quilting or Sewing Club
  • Dances
  • Catholic Services
  • Devotional Activities Offsite
  • Bible Study Group
  • Karaoke
  • Cooking Club
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Gardening Club
  • Community Service Organizations
  • Intergenerational Programs
  • Pet-focused Programs
  • Stretching Classes
  • Tai Chi
  • Men's Club
  • Light Therapy Programs
  • Live Musical Performances
  • Christian Services
  • Yoga / Chair Yoga
  • Current Events Club
  • Wii Bowling
  • Holiday Parties
  • Trivia Games
  • Choir / Singing Club
  • Birthday Parties
  • Forever Fit
  • Art Classes
  • Reminiscence Programs
  • Bridge Club
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Activities On-site
  • Qi Gong
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wine Tasting

Neighborhoods
around River Oaks

See what the neighborhood has to offer and what’s nearby:
River Oaks in google map

Frequently Asked Questions
about River Oaks

Sunrise of Rochester offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Sunrise of Rochester 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 601-9000 to reach a resident at Sunrise of Rochester.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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