Sunrise of Leawood

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

From what we were able to see of the community it was very clean and the staff members were so friendly. Sometimes it was hard to tell the specific care services since we were not able to see things first hand, but we did understanding everything was skewed due to the pandemic. Our father said the food was great, and sometimes there would be mental games for the residents to play that was done in groups up at a chalk board. They also had different ball games. We did think the value was okay, but sometimes the communication regarding the covid protocols and updates was not the best. The gentlemen that was head of activities on the third floor which was also the memory care unity, really bonded with our father. He took to hims so well and really helped him out. If it were not for him it would of been a much different experience for our father.

ratings above

ratings above

The concierge staff are excellent, and our loved one says she enjoys the food they serve. The rooms at this community are nice and comfortable, and we would recommend Sunrise Of Leawood to a family or friend.

The facility is clean and smells good, not like other homes. The rooms were just fine, and the food was great and my friend ate well. I would definitely recommend this community to others.

They do a good job entertaining the residents and keeping them engaged. I have questions about care when I am not there. The room sizes are good for what they need. My dad is in Memory Care. Memory care food is no as good as Assisted Living food. They have an outdoor space for residents to use.

I would like to know from [date removed] to which facility she moved her mother to. My mother is on the 3rd floor of Sunrise of Leawood. My mother has experienced rudeness by the staff also and states she does not like how they speak to the residence. My mother was high functioning and within 6 months has declined.

Mom was okay at first but within a month or two these folks were pushing hard to move her to the 3rd floor reserved for far gone dementia patients. It was a huge mistake and she ended up in a spiral downturn and was rushed to the ER for 10 days to save her life, before being moved to a rehab facility to learn how to walk again. Fortunately she now lives in a truly good place and has done so very well. I have no doubt whatsoever that she wouldn't still be alive now if she'd stayed at Sunrise. Other families also moved their loved ones out of Sunrise and into Mom's residence facility.

Great environment, the staff is very professional and caring.

Our mother barely survived her time at Sunrise and fortunately was taken to the ER in time to be saved, barely, from neglect, dehydration and severe over medication. (8 times the prescribed amount, which had her heart rate in the 30's with her not being able to even walk) Their charge nurse is the worst imaginable and tried to take my mother's purse...right in front of me. Our experience was awful, just plain awful, on so many levels. At first it seemed like a lovely place, with great activities (best part of the facility) and decent care. It quickly went downhill and we found ourselves in a life or death situation. The doctor told us NOT to take her back to Sunrise...wow...said a lot. Now that we've experienced a year with an excellent facility, I can't even begin to compare the two. Heard the Director left and that they didn't have anyone in charge...scary.