Brookdale Leawood State Line

Reviews

The other morning while visiting my mother, I over heard a conversation between one of the caregivers. One was stating she was written up for something in which sounded like retaliation against her for calling corporate. Although I was ease dropping, it sounded a lot like prejudice is formed with the Health and wellness director and discrimination from the executive director. If only this poor woman new what was actually happening to her illegally. So now my concern is with my mothers care. If they are treating their employees in such manner, how are they treating my mother? The personality of the director of nursing is not very exhilarating. Compared to the overly ecstatic Executive director. The caregivers seem to not be so happy. The residents are always asleep in the wheelchairs. Obviously the turn over rate is high because one time I had to wait 10 minutes for someone to answer the room call! The meals are mediocre. I’m trying to prevent my mother from losing weight. She’s a small woman. In the evenings the food looks like slop. I have been looking for other places to move my mother. We will be leaving this community very soon!

My mother has been living at Brookdale Leawood State Line for over two years and her health has declined dramatically while living there, far more rapidly than should be expected. She became extremely dehydrated and developed a very serious, life-threatening urinary tract infection (UTI) which went unrecognized and untreated for several months. The food they serve the residents is deplorable: extremely high sugar content, industrialized, processed, loaded with chemical/toxic additives. I am not my mother's guardian but if I had been so I would have removed her from this horrible place months ago. A big problem there is that they cannot find any local people who will work there for the low wages and lack of benefits, so they recruit workers from elsewhere who generally stay for short periods of time. The employee turnover is staggering. The staff is dangerously untrained, a few employees have mistreated my mother. WARNING: DO NOT PLACE YOUR LOVED ONE IN THIS FACILITY. The place is clean and nicely-decorated, but the care is abysmal. Often, especially in the evenings/nighttime, there are so few workers that the place looks like a ghost town. And what workers ARE present are often in the break room, ignoring the residents. The internet is replete with complaints about similar problems with Brookdale facilities across the U.S. Brookdale is a profit-driven private corporation that sacrifices care of an extremely vulnerable population for to maximize. Numerous lawsuits and consumer complaints have been filed against Brookdale. Peruse the internet and you will shocked at the number.

Our interaction with the people at Brookdale was positive, the director was very nice and very attentive. Our loved one had a lot of friends that would come and visit and they were very accepting of that. This community was very homey and kept clean. when our loved one passed away the hospice care, particularly the attending nurse was very attentive and the care services were very accommodating. The only negative we had was when our loved one passed away, his name was not put up on their board in the hallway.

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