Sunrise at River Road

After 83 years we decided to move Mom across country from Boston into an assisted living facility. It was extremely scary and could have gone real bad. We took a tour of 4 facilities during the height of COVID, Sunrise at River took the necessary precautions needed but made you feel very comfortable and we just received great vibes after the tour. It was obvious that we were going to choose Sunrise at River. Mom entered the Memory Care Unit over a year ago, we have never seen her so Happy in a very long time. The staff is great, they truly care and they take an interest in all the residences, even past experiences before they were residents. The Director of Sunrise is very knowledgeable and has had a great background in working with assisted living facilities, you notice that upon entering Sunrise, they are like a big family! So Happy we chose Sunrise at River, Tucson Arizona.

Sunrise was actually our first choice. The facility is smaller and very nice. The staff we had interactions with were super friendly. They also had spa baths which is something we were looking for

We chose Sunrise at River Road because after looking through several, Sunrise immediately strikes you as a warm caring and friendly place. The men and women who talked to my father were genuinely sincere. The food is great and they are chef prepared meals, they have a variety of choices that changes every day. I would recommend them to others looking.

I would tell others that this is strictly for the memory care part of the facility. I would also say that unfortunately due to my own medical issues I was unable to visit myself, so this is based off of my caretakers information that she gave me and phone interactions. I felt strongly enough that we moved him to another facility. I was very disappointed.

The Sunrise tour was pretty impressive, it looked to be an upbeat facility. It was just too far for what we were looking for.

Have been very impressed with management and staff. Well trained staff, they check on my family member periodically thru the day without having to be called. Management is very proactive in making sure policy and procedures are being followed. When notified of an issue management sees that the issue is addressed promptly. Facility is well kept.

I had the opportunity to work for the same company as your Executive Director, [name removed]. He is an asset to any organization. I have also been fortunate enough to work with both [name removed]and[name removed] They are consummate professionals. I would trust this team with my own Mother.

Please don't waste your time at this facility. It may look nice on the surface but, underneath it is just not a good place at all. I was quoted one price and it was in my Mother's price range but, after I spent hours filling out and uploading tons of requested move in paperwork, the old "bait and switch" routine was pulled. At the 11th hour they jacked the price up from [rate removed] rate for a studio apt to [rate removed] [name removed] didn't even have the decency to at least make a counter offer. It was well, if you don't accept it at this price, you can pick up your [fee removed] deposit. It's really disgusting that they know that when you go there you obviously have a loved one who needs care and they make sure to take advantage of you and your loved ones vulnerabilities. I want to say more but what would be the point. The kind of people who would treat the elderly so shabbily would never understand why what they did was so abhorrent.

We chose Sunrise at River Road because of the availability at the time and also after talking to staff and looking at the community, it was really top notch and we figured would be a good fit. The room sizes are very ample. It is very well maintained and staff members are very attentive to the residents. I am not local so some things I would like to have a little more communication and updates on so I can address things in a more timely manner. It is definitely a 5 star facility and I would recommend them.

Conversing with [name removed] at this location. Appears to be another good option. Will touch base with her once I know it is safe to fly.

I feel they are handling the quarantine very well. Very clean property. Staff is very friendly to my aunt. They have good care levels that can manage my aunts needs. I would recommend Sunrise at River Road to a friend. My aunt loves the food.It has been hard for me since I am 200 miles away but they have good communication and offer video conferencing to help families stay connected.

I was impressed with this facility. Lovely setting, friendly people. The director was playing cards with a resident - teaching her a new game. It is likely we will need for my sister to "graduate" to full memory care and that part of the facility is separate and secured. Did not tour that part of Sunrise.

I toured Sunrise for my loved one. I feel it is a beautiful community, and the facility itself seemed very nice. However, it is quite expensive. I also did not care for the fact that there was no outside area for my loved one to go walking.

I toured this facility when I was trying to find a place for my friend. I met [Removed] who is the director here and she’s very nice. I have a very good opinion of the place; they have assisted living and memory care available. It’s very lovely but a little pricey. It’s a very big place, so you really need to be able to move around. This is like a hotel quality. They have different levels of care available depending on what you need and they’re all at different prices. The feeling here is lovely and it looks like a bed and breakfast style. If I ever had to put myself in a place, I’d probably come here.

She really loves it at Sunrise at River Road. The staff is friendly and attentive to our loved one's needs. They are easy to talk to about any questions or concerns that we have. They are welcoming to our family members when we come to visit. Our loved one is already making friends. They stop at each other's doors to get their group together to go and dine together. It is a great place for socializing. The meals are really good they have a lot of variety and choices. You also have choices of how much or if you want to cut the meal size in half. They also have a bistro that is open all day for refreshments and snacks, a great place to go and sit with friends and family for visits. A really nice thing is that if she isn't hungry at the time the main meal is being served she can go and order off a menu when she is hungry. The staff encourages the residents to participate in the activities they offer, they are also posted to let them know what is available. In the front of the community, they have rockers where residents can enjoy the sun and fresh air. Our loved one has her own patio on her unit. She is eating properly and her medications are being taken in a timely manner. We feel she is in very good and caring hands.

My dad is doing great and just fine. I have no complaints about them. I like that it is not so big and not overwhelming. They offer plenty of activities to enjoy. The food is great and he likes eating the meals, he gets 3 meals a day. I'm happy with the community and they are only 10 minutes from my home. The room is nice and they let me hang as much pictures as we want. He is happy and they met all my needs when I was looking for the right fit.

This is a very nice community and the staff who that did our tour did a great job. They took their time showing us around and answering all our questions as well. There are a lot of amenities here for the residents to choose from, the community is very nice, bright, open and clean and the staff was friendly. This was our 2nd choice and I would recommend taking a tour of this community to see for yourself.

This is such a beautiful facility! They fulfilled every promise they made to us! They have beautiful food, and it is prepared very well. They make sure that the food is prepared in a way that is specific to community's needs, namely those with very few teeth who cannot chew that well. The caregivers are very professional, and I could not have asked for better facility! They were also willing to negotiate the price to fit my loved one's budget. I don't think I could have picked a better facility if I tried, it has almost a Christian atmosphere, in that it is bright, positive and upbeat!

I was very impressed with my tour that I had taken of this community it had all of the bells and whistles included. I could tell they put a lot of money and time on making sure they had a nice place for these residents to live and enjoy life. The staff where very kind and patient with us during our visit and made sure to answer any questions we had for them. I just thought the population was a little more advanced then what my mother was.

Really liked this facility, from the time I saw the rocking chairs on the front patio, through the entranceway and to the rooms. [Removed] was terrific at explaining the facility's amenities. Throughout our visit, I met several employees who seemed to be working hard and were friendly, as well as residents who seemed happy.