Sun Towers

I am local, and researched many assisted living facilities in Sun City Center and found Sun Towers to be the best fit for my Dad. We moved him here July 2017 from Connecticut to be closer to me. All personnel: Concierge [name removed], administration, front desk, nursing, dining hall, housekeeping, maintenance – everyone – is courteous, friendly and caring. We contracted for the moderate assistance program – independent living, with his meds delivered and help with showers, laundry, etc, but meals in the main dining hall. Most staff is long term, and know the residents personally. For example, one day having lunch with my Dad, he passed right by the desserts; the lunch lady gave me a chocolate pudding with a smile, saying "he really likes this, take it for him" (and yes, he enjoyed it). I cannot give enough credit to [name removed] and the nursing staff; what a wonderful and supportive group. Everyone I dealt with gave me peace of mind that we made the right decision, and my Dad was well cared for. This is an older facility, but well maintained and they are constantly making upgrades and improvements. The new social area on the ground floor is fantastic. The only complaint I ever heard from a resident is they felt "too young"; judge for yourself when you tour. I genuinely and absolutely recommend Sun Towers.

Well done. Organized good, food excellent. Well planned.

The service was outstanding because [of] the personnel [was] outstanding. The personnel [was] outstanding because the supervisory and management was outstanding.

The service was excellent management and staff of all departments did an outstanding job in all areas of caring for us (the residents), No complaints.

Very Good.

It is Outstanding!

Many thanks to our wonderful administrator and all the sweet people who helped to get us through hurricane Irma. Thanks for the lovely cookies that came just before taking the elevator back to our apartments, served by the capable team of our therapy department. God bless you all.

Excellent by Sun Towers employees and staff.

*Everything was super! *Opening the hallway *Boarding the windows *Meals was great

I am glad to have this opportunity to congratulate you on your thoughtfulness and thoroughness in handling the recent weather situation, especially the following: 1. Opening up the hallway. 2. Removing and replacing our patio furniture. 3. Assisting us to the 1st floor in an orderly manner. 4. Giving us the option of entertaining ourselves while awaiting news, as well as servicing drinks, etc. 5. Assisting us in getting back to our rooms where the doors were unlocked & lights on to welcome us back home.!

[removed] and his entire staff you have done a wonderful job taking care of your clients and the families of your staff. We felt very safe and the most wonderful thing of all was fresh baked cookies at midnight. Thank you many times over.

I cannot thank [removed] enough for all the services he arranged for the residents of the towers and for our safety. He was the man of the hour. even making coffee and having it served at 11:30 p.m. His employees also did a great job serving and helping people. All very kind with a simile. He made a terrifying experience into a positive situation. Than you again.

The care was excellent. The staff went over the top to make us feel safe and comfortable.

Excellent job to everyone! Very organized.

I couldn't have been taken care of better and I am even so grateful. I am so thankful that I was living here and received such good care and attention. I am 99 years old and I am glad to be living here [where] I get good care and attention. I thank you every day for all of my blessings.

Service - Excellent

-Tremendous Job -Great teamwork -Very professional -Kept us safe and sound -Lots of very hard work Well appreciated! Great to see young ones in [the] theater.

I felt the staff did a wonderful job preparing us, evacuating us and doing their best to see to our safety, our comfort and our needs. We were kept well hydrated and were given help when requested. Also, my son [removed] appreciated the texts sent from Sun Towers keeping him updated on what was happening here. Everyone worked so hard both leading up to Irma, during Irma, and in the aftermath.

Planning had to be very good for so much that was accomplished. Hats off to those who took such care & planning.

Everybody was fantastic! They did so well I think the residents should have a party for them.