1-20 of 100 reviews
My review of StoryPoint
anonymous - Resident/client
Hard to review as covid 19 has made all different though staff trying to give us some activities to occupy our time. Choice of food could be better, also much warmer. They really only have two choices and continue with 3 others that remain the same the entire week. All other areas are very good.
Response from StoryPoint SalineOctober 6, 2021
Thank you for leaving a review of our community. We agree that the pandemic has brought with it unique challenges. We are glad that you feel most things are going very well, but we would love to connect with you on opportunities for our culinary team. Unfortunately, we can't reach out to you because you didn't list your name, but we encourage you to reach out to our Executive Director to discuss opportunities to improve. Thank you!
Our Tour Experience
Carol D - Toured community
We thought StoryPoint Saline was beautiful, but really expensive. It was also outside of our comfortable area of driving / living. Other than that, it was a very nice facility. Nothing at all wrong with it, and it actually would have been our second choice next to the place we ended up at.
Same food every day served by untrained staff
SPARTY - Child of resident/client
My dad has been at Story Point for some time now. He complains about the lack of variety in the food. He is right, it's the same food day after day and the menu is not varied.
My dad has walked into the kitchen to try to find a server. The servers are so untrained they don't know to bring silverware with the meal or offer water.
The staff changes so often that it is impossible to get to know them and it impacts the continuity and quality of his care. NOT WHAT WE WERE PROMISED, BY A LONG SHOT!
Response from StoryPoint SalineSeptember 24, 2021
Thank you for your review. We typically prefer to connect with families directly to ensure we can remedy any concerns as quickly as possible. Unfortunately, you didn't list your name on your review, so we can't reach out to you. Our menus change weekly, and there are many options available for each meal. We would like to speak with you directly to address the concerns you have presented. Please reach out to our Executive Director at (989)213-7218. Thank you.
Happy with our choice
anonymous - Resident/client
We chose StoryPoint Saline because it had everything we were looking for. We wanted to have independence but I can rely on someone if I need help with my husband. Coming out of a home, the apartments are small but they are adequate for our needs. The activities are just now getting started back up. I really like the location, it is near Saline and Ann Arbor which is perfect and it offers a lot of things. I would recommend to others looking.
Tour of StoryPoint
anonymous - Toured community
Our tour with StoryPoint Saline was great. They really spent a lot of time with us going over all of the information and answering all of our questions. The apartments here are all updated and they are HUGE, they have tons of windows in them. It almost feels like a house. The whole place was very nice it was just too big, if I had to choose a place to go for myself, I would go here.
anonymous - Child of resident/client
They've done a good job overall. It's very clean. There are no smells, and her room and bathroom are always kept clean. They have good staff. They're very friendly caring, and attentive. They're busy, and they could use more help of course, but I would recommend them over another place my loved one was in. She's much happier here at StoryPoint.
my review anonymous - Resident/client
The community is very clean and neat and the staff is caring, attentive, and kind. If additional assistance is needed there are communication issues between the staff and the family. The food is also very good.
Review of StoryPoint Saline
We have lived here for 5 years. The staff has been outstanding - attentive to both the community and to each resident, caring, cogenial, creative. The building and ground are beautiful and well maintained. We're fortunate to live here and have made friends who mean so much to us.
Review of StoryPoint Saline Karen Kowal - Child of resident/client
Thank you for taking such good care of my mom! Blessings.
Review of StoryPoint Saline Lance Lyman - Child of resident/client
Storypoint offers such a wonderful variety of programs and things to do. The food is so delicious and the staff are friendly. My mom loves it here!
My review of StoryPoint Saline Tyra - Loved one of resident/client
My review of StoryPoint Saline Kathy T - Loved one of resident/client
Caring employees, good services, very nice apt.
My review of StoryPoint Saline Joan P - Resident/client
Thank you for all your help- the whole staff make my home here so easy to maintain- thanks for all your help
My review of StoryPoint Saline Jane W - Loved one of resident/client
Really friendly staff!
My review of StoryPoint Saline Betty - Resident/client
A very welcoming home- we get excellent care. I would recommend it to any one looking for a place to retire or meet very wonderful people.
My review of StoryPoint Saline anonymous - Resident/client
We have been residents for five years and are very pleased with our selection of a retirement community. All of our needs are met, the staff is competent and attentive to our needs. The covid crisis is been carefully handled.
My review of StoryPoint Saline Kathleen R - Loved one of resident/client
5 stars! Staff is wonderful. Amenities are just what is needed for level of support.
My review of StoryPoint Saline Carrie S - Resident/client
I am so happy living here! It is like my new home and i love it! [name removed] is so awesome and makes living here- so fun & happy!
My review of StoryPoint Saline Ed F - Resident/client
My review of StoryPoint Saline Danyelle P - Toured community
Love this place, the care staff & receptionists are AMAZING