About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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StoryPoint Portage

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3951 W Milham Ave, Portage, MI 49024

9.6
Review score
238 reviews
Add review
9.6
Review score
238 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
See all reviews
9.5
Review score
9238 reviews
123 facilities
For pricing & availability:
(866) 374-4058
StoryPoint Portage
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StoryPoint Portage Community Exterior
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Raymond
-
Family/friend
4.0
Recommended
The staff at StoryPoint Portage are friendly, caring, and helpful with basic necessities. Housekeeping happens every two weeks and the bedding is washed every two weeks. The staff communicates well. The move in process is pretty standard, nothing special. The meals are good and balanced

About the facility
StoryPoint Portage

Welcome to StoryPoint Portage, a senior living community that offers independent, enhanced living, assisted living, and memory care services. Located in Portage, Michigan, the community offers a wide range of services that allow seniors to make the most out of their retirement.

Residents at StoryPoint Portage will also have plenty of access to community amenities. Running daily errands is easy with grocery stores, banks, and pharmacies nearby. For a fun day out with friends and family, visit local shopping centers, take a walk at local parks, or grab a bite to eat at one of the many restaurants.

Independent living is for individuals who want the privacy of an apartment home with the added benefits senior living offers and enhanced living is to promote the highest level of independence for individuals who need a little extra help. Both living options include meals, housekeeping, maintenance, transportation, activities, group outings, fitness programs, and educational seminars.

Residents at StoryPoint Portage will have a variety of floorplan options to best their lifestyle needs. Choose from apartments that feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for StoryPoint Portage

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at StoryPoint Portage

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StoryPoint Portage Community Exterior
StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024

Provision Living at Oshtemo indoor common area
Provision Living at Oshtemo

210 N 9th St, Kalamazoo, MI 49003

LakeHouse Kalamazoo
LakeHouse Kalamazoo

5364 Greenmeadow Drive, Kalamazoo, MI 49009

Bethesda Ranch AFH
Bethesda Ranch AFH

3026 Witters Ct., Portage, MI 49024

9.6
Review score
238 reviews
9.6
Review score
238 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
9.1
Review score
7 reviews
9.1
Review score
7 reviews
5 star
72%
4 star
14%
3 star
14%
2 star
0%
1 star
0%
9.0
Review score
42 reviews
9.0
Review score
42 reviews
5 star
45%
4 star
36%
3 star
12%
2 star
0%
1 star
7%
8.9
Review score
13 reviews
8.9
Review score
13 reviews
5 star
84%
4 star
0%
3 star
8%
2 star
0%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at StoryPoint Portage

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • Restaurant Style Dining
  • Professional Chef
  • No Sugar
  • Meals Provided
  • Vegan
  • Organic
  • Gluten-free
  • Guest Meals
  • Anytime Dining
  • International Cuisine
  • Room Service

Room Amenities

  • Full kitchen
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Kitchenette
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Fireplaces
  • Air Conditioned

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Barber Shop
  • Meeting Room
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Central Fireplace
  • Computer or Media Center
  • Outdoor Common Areas

Recreational areas

  • Game Room
  • Billiards Lounge
  • Woodworking Shop
  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ
  • Jacuzzi
  • Raised Garden Beds
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Activities

  • Day Trips and Outings
  • Devotional Activities Offsite
  • Activities On-site
  • Birthday Parties
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Stretching Classes
  • Art Classes
  • Holiday Parties
  • Tai Chi
  • Dances
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Happy Hour

Reviews

for StoryPoint Portage

9.6Review score238 reviews
9.6
Review score
238 reviews
5 star
76%
4 star
9%
3 star
5%
2 star
4%
1 star
6%
StoryPoint Group, LLC
9.5
Review score9238 reviews123 communities
Write a review
A Place for Mom has scored StoryPoint Portage with 9.6 out of 10 using our proprietary review score based on 96 reviews in the last 2 years. Over all time, StoryPoint Portage has 238 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.5
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored StoryPoint Portage with 9.6 out of 10 using our proprietary review score based on 96 reviews in the last 2 years. Over all time, StoryPoint Portage has 238 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
StoryPoint Group, LLC
9.5
Review score9238 reviews123 communities
Logo for StoryPoint Group, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 238 reviews
Raymond - Family/friend
Assisted Living
April 30, 2024
4.0
Verified Review
Recommended
The staff at StoryPoint Portage are friendly, caring, and helpful with basic necessities. Housekeeping happens every two weeks and the bedding is washed every two weeks. The staff communicates well. The move in process is pretty standard, nothing special. The meals are good and balanced l. Based on my loved one's experience, I would recommend StoryPoint Portage as a good place to go.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from StoryPoint Portage
May 2, 2024
Thank you for taking the time to share your feedback. We're glad to hear your loved one is having a positive experience in our community. We appreciate your recommendation and are happy to know that our team's friendliness and communication are making a difference. Thank you for choosing us!
David S - Family/friend
Assisted Living
April 8, 2024
5.0
New home for Dad
From the beginning application process to move in day, I had a very pleasant experience. The staff at Story Point did everything they could to make the transition for my Father easier. They were, kind, caring and professional. They went above and beyond to find solutions to unique challenges. Story Points facility offer a lot of opportunities. But most importantly the people will make my Fathers new life better. It is obvious that Story Point takes pride in selecting and training it's staff. I can not thank Story Point enough. I am very happy that we made the move and content with our choice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from StoryPoint Portage
April 18, 2024
Hi David, Thank you so much for sharing your positive experience with us! We are grateful to hear that our team made the transition smooth for your father. We take pride in providing exceptional care and service to all our residents. We appreciate your kind words and are delighted to have your family as part of our community.
Renee - Family/friend
Assisted Living
February 22, 2024
5.0
Verified Review
Review for StoryPoint Portage
We picked the community because it felt like home and the staff was very inviting. I felt comfortable knowing that Dad wasn't going to be alone and that someone was always somewhere close by. And, even though pops didn't participate, it sounded like there were many activities that would help seniors build community and new friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from StoryPoint Portage
February 26, 2024
Hi Renee, We appreciate you choosing us for your dad's care based on our amazing team and the feel of the community. We offer many activities that residents can partake in if they choose. Thank you for your review!
Anonymous - Family/friend
Assisted Living
February 12, 2024
3.0
Verified Review
Our Experience
We had a very bumpy start to my mom's move in. Apartment wasn't cleaned ahead of time like promised. Billing, after two months, is still a mess. Housekeeping does not including dusting, so I have to go and do that on my own. As for communications, they are not great at getting back to me. It usually means I have to call several times, which is irritating. Meals are delicious though. They do a good job of dealing with dietary issues. Would I recommend them? Not for someone who is moving a loved one and doesn't live close by to check on things.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from StoryPoint Portage
February 19, 2024
Hello, We apologize that your move-in experience was not a positive one. We would like to connect with you as quickly as possible to address your concerns. Unfortunately, your review is anonymous, so we can't reach out to you. Please call the community and ask to speak with our Executive Director. Thank you!
Ruth S - Resident/client
Assisted Living
December 29, 2023
5.0
I am very happy living at Story Point. The staff have all been friendly and helpful. I like the variety of activities and that I can participate or not depending on how I feel. The variety of activities available is great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from StoryPoint Portage
January 12, 2024
Hi Ruth, We love hearing that you're having a great experience at the community. Thank you for your review!
Anonymous - Toured community
Assisted Living
December 20, 2023
5.0
I toured the facility for my grandmother. Upon entering the first thing I noticed how clean the building was. Staff was able to answer all of questions with confidece and were very kind,
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Timm - Toured community
Independent Living
November 30, 2023
5.0
Very impressed!
Toured with my parents. It is comfortable, well maintained with very helpful staff. Five stars for cleanliness & friendly staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David Johnson - Toured community
Memory Care
November 11, 2023
5.0
I would recommend Story Point
I was very pleased with everything that i found at Story Point Portage. [name removed] was knowledgeable and very helpful in all steps of application, [name removed] was wonderful ,warm and answered all my questions fully. [name removed] was very professional direct sand informed. Even though I was unable to bring my father in due to his passing, I would recommend Story Point o anyone. It felt calm relaxed with staff that enjoyed their job and caring for residents [name removed]
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
September 15, 2023
3.0
High turnover of help. Decline in promised services. Food service often closed for breakfast and lunch! A Lack of oversight from corporate with little or no visits to Portage. After house little or no staff available -- example -- lady feel, broke leg, took 2 hours before removed to hospital
Cleanliness
3
Friendliness
3
Care Services
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from StoryPoint Portage
September 19, 2023
Hello, We are concerned by the assertions made in your review and would like to address them with you directly as soon as possible. Unfortunately, you left this review anonymously, so we can't reach out to you. We have not had any recent falls in our community and would like to learn more about the incident you've outlined in your review. Please email our corporate team at insights@csig.com at your earliest convenience. Thank you.
Anonymous - Family/friend
Assisted Living
June 15, 2023
5.0
Verified Review
Definitely worth a look
This community is more active. The others had a much quieter library like feel like residents weren't to be seen other than mealtimes. Also only pace to have an "Enhanced living" niche between independent and Assisted Living. Best match for what we thought my dad's needs were. I would recommend. It's certainly worth looking at. Was the only one we looked at that had independent, EL, AL, and memory care accessible in same building.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gabrielle T - Resident/client
Assisted Living
May 19, 2023
5.0
Have lived here since December 2022.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Beth G - Family/friend
Independent Living
May 17, 2023
4.0
Verified Review
I found the staff were very helpful and open to questions when getting my mom signed up. I find the overall community very friendly.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
3
Judy - Resident/client
Independent Living
May 1, 2023
5.0
Verified Review
StoryPoint Portage Review
Staff is friendly. They try to meet your needs. They will fix special food to meet needs. It is expensive, however similar places compare on price. Oh, I got significant help from PT. I wanted to stand up straighter, and they gave me exercises that helped improve my posture. I want to qualify my rating on food. First, after eating with different people, someone will think a food served is terrible and another person will accept it without complaint. I have my own issues with food because I don't eat beef, pork, or chicken. They do try and accommodate me as much as possible. The other night, my server said he could bring me a salad with ham on it. Well, it came with salami. I went back to my apartment and fixed stuff for myself. I try to keep stand bys for that type of situation.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Jill W - Toured community
Independent Living
April 28, 2023
5.0
Excellent! [name removed] is a super lady
Wonderful tour
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
February 22, 2023
5.0
Verified Review
StoryPoint Portage review
The overall value is so very expensive but excellent. It's hard to gauge this. Great transition from home to hospice for mom. Based on our experience so far with StoryPoint Portage we would recommend the to other families
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Response from StoryPoint Portage
February 23, 2023
Hello, We are so glad you are enjoying your experience at StoryPoint Portage, and we thank you for your feedback! Our pricing is based around many different factors, and we are glad to hear that StoryPoint has been a great fit for your loved one. We are always open to feedback about improving the experience we provide, and we encourage you to reach out to the Executive Director if you have any other feedback you would like to share.
Anonymous - Toured community
Assisted Living
February 9, 2023
5.0
Visit
Lovely colors (in most rooms), clean, welcoming, and lots of natural light-a plus. Staff all said hello. Decorations all around.
Cleanliness
5
Friendliness
5
Anonymous - Toured community
Assisted Living
February 9, 2023
5.0
Everything looked great but the Christmas tree in the dining area was a little crooked.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Activities
5
Anonymous
Assisted Living
February 9, 2023
5.0
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
February 9, 2023
5.0
Very light and cheerful. Friendly staff and very accommodating. Seems like a wonderful place!
Cleanliness
5
Friendliness
5
Staff
5
Bryan K - Toured community
Assisted Living
February 9, 2023
5.0
StoryPoint
I toured StoryPoint Portage recently and was very impress by the overall layout and cleanliness. The studio and 1 bedroom apartments were quite spacious and featured high ceilings and windows. The bistro and dining areas were very welcoming and the food choices looked wonderful. Our guide, [name removed] was very knowledgeable and personable. StoryPoint would be well worth considering.
Cleanliness
5
Friendliness
5
Staff
5
Viewing 1-20 out of 238 reviews

Neighborhoods
around StoryPoint Portage

See what the neighborhood has to offer and what’s nearby:
StoryPoint Portage in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions
about StoryPoint Portage

StoryPoint Portage offers Studio, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored StoryPoint Portage 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (269) 329-0200 to reach a resident at StoryPoint Portage.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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