I was a resident at St Pauls Senior Community. Everything but the food was excellent at this facility. The food was not edible most of the time. I was forced to cook my own meals. I brought it to the attention of the new ownership. They did a lot of talking and a lot of promising, but nothing really happened. The entire kitchen staff needed to be replaced, along with the kitchen management. Lots of the other residents wouldn't talk about it for fear of being asked to leave and they had nowhere else to go.... Read more
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A Place for Mom has scored St Pauls Senior Community with 7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, St Pauls Senior Community has 4 reviews with an average "overall experience" of 4 out of 5.
I was a resident at St Pauls Senior Community. Everything but the food was excellent at this facility. The food was not edible most of the time. I was forced to cook my own meals. I brought it to the attention of the new ownership. They did a lot of talking and a lot of promising, but nothing really happened. The entire kitchen staff needed to be replaced, along with the kitchen management. Lots of the other residents wouldn't talk about it for fear of being asked to leave and they had nowhere else to go.
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Response from St Pauls Senior Community
July 20, 2023Thank you so much for taking the time to leave us a review. Our residents are our top priority, and we are so pleased you've had a great experience. Thanks again!
St. Paul was in the midst of a renovation due to flood or damage from a water main break. It didn't seem like there many activities and felt a tiny bit more institutional. St Pauls was adequate, but I think it really was the state of the building. Nothing to really see...that I remember.
Response from St Pauls Senior Community
May 26, 2023We sincerely apologize that your experience did not meet your expectations or our standards. Someone from our team will reach out to you shortly to discuss ways we can make things right for you.
I liked St Pauls. I thought it was very nice, but it was too expensive.
St. Paul's is a small, friendly community with a responsive and friendly staff. The food needs improvement though. They just need to find kitchen staff who can cook. In my view, most of what they serve is overcooked, and they use too much gravy and sauce to cover mistakes. The big deal with the food is they don't really address any dietary needs or restrictions. So if you need that, St. Paul's is not the place for you. The serving staff in the dining room is fine. But the cooking staff needs to be replaced. I think the cost is affordable, and the rent includes a basic cable/TV service. The apartment is excellent. I use a mobility scooter 100% of the time, and I'm working with the staff now to improve accessibility in the shower, but otherwise the apartment is excellent. Like most businesses right now, they're in a post-Covid recovery period. Therefore they're not as good as they were when I was here last. But with senior living communities, the makeup of the community defines itself. Right now they're at about 50% capacity in Independent Living. As occupancy rises and gets more back to normal, I know things will continue to improve. And the staff is committed to the excellence you pay for. They're helpful people and want to do their jobs. The kitchen manager right now is just in over his head and doesn't know how to fix it. I think St. Paul's is a good, small community with a lot of potential for the future. The location in Belleville is great. While St. Paul's itself has minimal transportation, there is a wheelchair accessible transportation system supported and operated by the local community college, and for $4 a trip, they'll take you anywhere in the community, which was a huge draw for me. That transportation system is as good as I've seen anywhere, including in Chicago. So if you like to get out and do things, the transportation is affordable and it's there.
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See what the neighborhood has to offer and what’s nearby:
St Pauls Senior Community offers Studio, 1 Bedroom, Semi-Private and 2 Bedrooms. Learn more.
A Place for Mom has scored St Pauls Senior Community 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (618) 233-2095 to reach a resident at St Pauls Senior Community.
To reach a resident at St Pauls Senior Community call: (618) 233-2095
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