Sojourner Place

I would recommend this community. They have activities like exercise classes , bingo and also an outside car show that they had for the residents. The staff have been very positive with me as well as my loved one.

This was assisted living, but it felt completely different than other places we looked at. It felt more like a nursing home. Immediately when you walked in, you saw the eating area, and people in more declining states sitting right there. It’s hard to go from living in your own home to seeing that and be able to think it’s a place you would enjoy. The lady who took us on the tour was very informative and nice. We toured during Covid, but she got approval to take us to some of the rooms. They looked fine, but it was definitely a nursing home feel.

The staff overall are excellent, there's just not enough of them. They're very conscientious and will go out of their way to help you. They also help each other when they're short-staffed, and that you don't always see that. I know that they're trying very hard to get more staff. They haven't been able to bring people in for activities, so right now we're doing things like bingo, exercise classes, card games The pandemic took away our cook, but the staff is helping out where they can. The food is usually pretty good. Sometimes there are things I'm not able to eat with my medical condition, but my daughter brings me things she knows I can eat. Just like everybody else, the price is high, but I have a beautiful apartment, and I'm content.

The staff is very caring. If something happens, like virus updates or if she falls, they always notify me of anything non-routine. They treat my loved one very well. Seeing as how we can't really go in, it's hard to tell what's going on sometimes. From what I've seen, the place is really clean. I believe there are only about 25 residents, so it's a smaller, homey feel. You don't get lost in the shuffle here.

I don’t have anything good to say about this place! They have had bed bugs for awhile I tried to contact management never got a call back. Always short staffed! Staff sit at front desk playing on their phone and don’t even acknowledge residents when they come to desk! I called the front desk once because my grandma reported that she had pressed her button and no one had came and it had been about and hour it took three or four phone phone calls to get answer the staff that answered told me she didn’t have time for this shit and and hung up on me, I tried to call back but the phone just kept getting picked up and hung up. We are looking into another facility currently my grandma could have been on the floor and nobody cared!!

I was very impressed with [name removed] the director at Sojourner Place. He was very friendly and made me feel more at ease. The facility is very nice and offers so much for its residents. Not being able to visit Sojourner Place due to the coronavirus [name removed] took me on a visit via his iPad. I was very impressed.

This place is outstanding, I just dont feel it is where mom would be happy. After visiting, I really think she is capable of independent living. [Name removed] gave a wonderful presentation and offered assistance to me even if we did not choose to place mom there.

The staff were knowledgeable, friendly, and had a sixth sense of what was important to us. The apartments were too small for the independent life we envision. That’s more help than we need or want at this point. Not a fit for now.

2nd visit today with dad. I was that impressed by my 1st visit.

We had a great tour. [Removed] was very informative. We have other places to check out before we make a decision.

When my family member first got to Sojourner Place, everything was good. Slowly, over time, the care level went down hill, and that's putting it mildly. From forgetting to give the residents their medication, to making the residents wait upwards of 2 HOURS at night to get any kind of help when they hit their call button. I believe this is primarily due to their "point system" and the fact that they are only allowed 2 aids there overnight to 35+ residents. I was SO happy to get my parent out of that facility. Please research the care level, and the amount of people they have caring for folks overnight.

Wonderful choice, a Wonderful Place This is a very tough time in our lives, for my Father at 94 to have to leave his home and move into assisted living. For me, it was having to find and make the choices for him, and care, cost, amenities, were all considerations. If you read past reviews about sojourner Place that were not flattering, please continue reading...the rest of the story. After three weeks of rehab with the wonderful staff at Medilodge (formerly Tendercare in Portage), I needed to find a place for my father to receive the same level of care longer term. A place for Mom is a good place to start, and [Removed] assisted me in locating options. After several visits and discussions, Sojourner in Kalamazoo was a clear choice. It is a wonderful facility, clean, smells good, and the staff has been more than helpful, and clear in explaining what they will do for Dad. If you are at the same stage in life, or your parent is, I can highly recommend Sojourner Place. [Removed]

I did not use this company for very long but when I did things seem to be okay. The staff where polite and I they did a good job with communicating with our family. We just kept running into complications with the nurses quitting and schedule conflict so we ended up canceling our services.

My mom is settling in nicely at Sojourner Place. The atmosphere is very warm and inviting and they welcome family members when we come to visit. The staff is very friendly and attentive to her care needs. My mom says the food is good and she likes most of the meals that they serve. They do offer activities and the staff encourages the residents to participate in them, mom has tried out a few. The landscaping is well-kept and there are bird-feeders for the residents to enjoy birds and the outdoors. I would highly recommend this community to others.

This is a nice community for my mom. The community is clean and maintained with a good environment. The menu is very good with a lot of variety. They offer activities for the residents. We would recommend this community for the care and the value that is available.

I have no complaints of how things went for my loved one and I during our tour. It was actually one of our top choices out of all the different places we had looked at for my mom. It was just not the right location in the end decision. I thought the staff where professional and had a lot of great information to give us as well as answer any questions we had. The property was clean and they had a lot of great amenities available as well.

My aunt went to Sojourner Place and she noticed that they were too far from the family. When she met and toured with them she found out they were going to cost more. They were not a good fit for what we were looking.

This is an outstanding community, and we are very pleased with all they have done for us. My mother in law is doing amazing. The staff is taking very good care of her. This community has been the answer to our prayers. I have nothing negative to say about this community. I have already recommended it to my friend, and I would recommend it to anybody. It is a wonderful community.

I had a fine tour of this community. It is a nice place, and everyone was kind. The community appeared to be well-kept. The staff was courtesy, and polite. The experience went well overall, my tour was a nice one.

I am very pleased with how things are going for me so far at this community. The staff have really gone above and beyond to make sure I have been comfortable at this place and making any accommodations that I may need. I am enjoying my dinning experience as well the activity program they have in place for all of the residents throughout the week. My favorite thing has to be that the facility only has about thirty nine units. Everyone is like family here and I am happy to have this experience.