Silver Creek on Main

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16 Reviews

• (9)

  A Place For Mom

• (7)

  SeniorAdvisor.com

Up until they had to shut everything down due to COVID, the activities were great. Silver Creek is beautiful. and the food has been great. We really do not have any complaints to say about the community.

They advertise as Enhanced Assisted Living, but function as traditional AL. They lack nursing management, poor follow up from the nurse manager in the EAL. Everything else about the facility is awesome.

REVISED :: The furnaces in the 1 bedroom units are electric whereas the other units have a gas furnace. You are responsible for the electricity used for the furnace. I had Excel Energy come out to my unit and make the necessary corrections to my bill as electric furnaces (during the winter months) is discounted. This was never disclosed to us prior to the lease signing - we were told that All the utilities were included in the monthly rent - NOT True. The Property Manager had refused the Excel employee access to the property - so I had him remove his badge and had him enter as my guest. When she found this out - she called Excel "Demanding" my account information - Excel refused as this would be a violation of The “Privacy Act". She was verbally aggressive and thank goodness that Excel recorded their conversation with her !! In January I did not receive a “Certificate Of Rent Paid”. SCOM was claiming tax exemption) I investigated this with the city and county only to discover that no deed had ever been filed. It was still in the city of MG's name. This was addressed by 3 MN government offices. SCOM “Refused" to correct the “Intentional Inaccuracy” of my CRP. MG requires ALL rental communities to do background checks - SCOM was aware of this requirement and yet did not do so. This is a community that consists of “Senior Bullies” I personally experienced/endured senior bullying myself. The Intentional - Alienating, Ostracism and Isolating of individuals. Gossiping & Rumors. I personally was "Intentionally" skipped over for a garage stahl by the leasing agent numerous times. I Most definitely would "NOT" advise my Worst of acquaintances to reside here‼️ Corporate & Staff (FACTUAL) DID use “Intimidation Tactics" toward Seniors to silence those of us who voiced our concerns with threats of "eviction or termination of our lease agreement/s". SCOM termed it :: "Interferring With The Management Of The Property". I have saved All documentation as support of my statements made here. SCOM Management did NOT like the Fact that I possessed much knowledge about MN Tenant’s Rights - that because they were 2 months behind in work orders - that I/We could go down to the County Courthouse - file a complaint and then the County would hold our Rent Checks in an escrow account until the work orders had been completed. In addition :: dog feces have been left in the halls & sidewalks for walkers, wheelchairs, and scooters to role through - A MG "Health Code Violation". Quite Disgusting.