A nice facility! anonymous - Toured community
The Silver Creek Inn Memory Care was a very nice community, but it was huge. We were looking for something with more individual care and space. It was all one building. The management here was also dynamite, they gave me good information.
Response from Silver Creek Inn Memory CareApril 7, 2017
Thank you for writing a review and touring Silver Creek Inn Memory Care Community. Our stand-alone memory care offers 24 hour licensed nurses dedicated to the care of each resident. Dynamite management is a great new term for our team and glad we could provide good information. Moving a loved one is a very hard decision, and we appreciate your time and energy. If we can be of any further assistance, please contact the Executive Director.
Good experience overall
My husband attended Silver Creek for Adult Day Care and respite. The staff was super awesome! I really liked the care he received here. However, my husband did not like this community because of the residents. There was one resident that would yell constantly and he felt it was too much. I was unhappy to tell the staff at Silver creek he would not be staying here for long-term care but I wanted to respect his wishes.
Response from Silver Creek Inn Memory CareApril 7, 2017
Thank you for writing a review for Silver Creek Inn Memory Care Community and attending our respite care program. We are honored to read that the staff was ‘super awesome!" I am sorry that your husband was uncomfortable with another resident and we can sympathize. I appreciate your honesty and will work with our teams to see if we can find some better options. We hope you find the perfect place for your husband, if we can be of any further assistance, please contact the Executive Director.
They keep him safe! anonymous - Loved one of resident/client
The interaction between the staff and residents is very positive. I like the place and my daughter has visited my husband and says they seem to be working well with him and keeping him safe. I have not been very involved myself but it comforts me to know things are working out.
Response from Silver Creek Inn Memory CareMarch 10, 2017
Thank you for writing a review for Silver Creek Inn Memory Care Community. We are happy to read that your daughter has spent time with her father and hope when the time is right that you may also visit. Our number one priority is the care of our residents, and we will continue to provide love and support. If we can be of any further assistance, please contact the Executive Director.
Tour for care anonymous - Toured community
We toured this community. The staff were nice . They did want the residents out of there rooms to be active with others. They would not allow my father to be in a surrounding of his own. They did not have a private room that we were needing. They did not have anything for my dad to be able to communicated if needing. assitance. We would suggest that families tour this community for the care of a loved one.
Response from Silver Creek Inn Memory CareMarch 10, 2017
Thank you for touring Silver Creek Inn Memory Care Community. We couldn’t agree more that family members should visit and tour as many communities as possible. Choosing a home for a loved one can be very challenging. I do apologize that we could not provide, at this time, a private room for your father. We do offer a full schedule of daily activities that our residents participate in, and I wished you had the opportunity to witness them in person. I wish you luck in finding the perfect place for your father, if we can be of any further assistance, please contact the Executive Director.
I would rate them a 6/5!! anonymous - Loved one of resident/client
The most professional place I have ever seen! The staff is all trained very well and respond to every issue in a good way. They take such good care of the residents it is amazing. The place is very clean and they keep the residents clean as well. They reach out to me when needed and really keep the families involved. We have meetings. The meals are great, they never rush the residents. They have staff there helping the residents to eat. I could not be any happier with this place.
Response from Silver Creek Inn Memory CareFebruary 24, 2017
Thank you for writing this fantastic review for Silver Creek Inn Memory Care Community. The 6/5 rating is an honor to our teams and we will be sure to pass along your kind compliments. We love reading that you are happy and that we are keeping your family involved. If we can be of any further assistance, please contact the Executive Director.
Nice and Tidy! anonymous - Loved one of resident/client
The staff is great and very helpful. The community is kept clean most of the time. There has been times when I come to visit my loved one and I have had to tell the staff that things need to be tidied up. The staff is good at keeping me informed about my loved one. The activities are great, but I would like to see more for my loved one and for them to offer outings to get out and get fresh air. I would recommend this community to others.
Response from Silver Creek Inn Memory CareOctober 20, 2016
Thank you for spending the time writing your review and recommending Silver Creek Inn Memory Care Community. It is nice to read that the staff is great and very helpful, and we appreciate your candor about the tidiness of the community. We are always working with our teams on areas of improvement and will ensure this is discussed. I will work with the Director of Activities on more outside activities, now that the summer is giving way to a cooler time of the year. We love hearing new ideas so please feel free to share your thoughts with the Executive Director.
Great Care Lilli - Loved one of resident/client
My husband has been in Silver Creek for about 3 weeks. He has great care. We are all adjusting to his changing needs. The staff are always asking how we are doing we give each other updates on what is going on with him and they are always willing to listen. Everyone is greeted and made to feel welcome. I went to the support meeting they have there and got just what I needed "support". Everything is confidential. No talking out of that room about what is said. So glad we chose this please for his care.
Response from Silver Creek Inn Memory CareSeptember 30, 2016
Lilli, thank you for taking the time to write this thoughtful review for Silver Creek Inn Memory Care Community. Dedication to the care of our residents is a top priority, and we love knowing that your husband is receiving such great service. We do strive to make the move as comfortable as possible and reading that the staff is providing updates and listening is terrific. Thank you for attending our support meetings, and we hope that is helping. If we can do anything else, please let the Executive Director know.
A Wonderful Experience anonymous - Loved one of resident/client
My mother in law is doing fabulous. This is a lovely community, they are caring for my mother very well. Everybody have been very kind and welcoming. It is a very well-kept facility, my mother in law room is nice and clean when I visit. The staff is wonderful. She is trying all the activities, they offer many. The food is good, she is pleased with it. I know she is in good hands and I would recommend this facility.
Response from Silver Creek Inn Memory CareAugust 1, 2016
Thank you for taking a moment and recommending Silver Creek Inn Memory Care Community. We take great pride in our team and the exceptional care that they provide for our residents and love to read that your mother in law is doing fabulously. Our Director of Activities and Food Services Director strive to exceed expectations through a robust activity schedule and good food. Our door is always open, and we invite you to speak with the Executive Director regarding any future questions or concerns.
Compassionate and Personal C Tallman - Loved one of resident/client
My father spent his last year of life battling Alzheimer's at Silver Creek Inn Memory Care. The caregivers, nurses and entire staff took great care of him making sure he was clean, fed, and comfortable. They all (including the cooks and the housekeeping staff) showed great compassion and interest in him and in all of the residents. Their attention during his final days was both overwhelming and appreciated. I highly recommend this Memory Care facility for anyone's loved one.
Great facility anonymous - Loved one of resident/client
This is a great facility. Every time we have come here, it was nice and clean. The staff is helpful and very nice and understanding. The other residents are so friendly too. The food is pretty decent, but could be better.
Great staff anonymous - Loved one of resident/client
This has been a difficult transition for us, but the staff at Silver Creek have been there for us in this trying situation. The staff is great with the residents and the facility seems to be well run and it always kept clean
Happy with my choice for Memory Care anonymous - Loved one of resident/client
I moved my Mom to Silver Creek Inn 2 weeks ago and I am very pleased. I feel that this move has resulted in a more dynamic lifestyle for her. She has more activities to participate in and more assistance when need. The facility is extremely clean and I have been very impressed with the quality and number of staff members. I also feel that having nurses on duty 24 hours a day has been a big benefit for her. I feel her quality of life has improved so much, I should have made the move sooner.
Worst experience ever Jody Roper - Loved one of resident/client
This facility presents well until the resident is living there. Worst experience EVER. I removed my mom after 2 weeks. Not enough staff for residents.
Response from Silver Creek Inn Memory CareSeptember 11, 2015
We, at Silver Creek, are sorry for the experience you had at our community. We understand the difficulty that family members experience when trying to make a decision for the best long term care option for their parents and the disappointment they feel when those expectations are not met. We hope that you were able to speak directly with someone about your concerns at the time. Since your review, we have incorporated new staff as well as a new Director to assure that the needs of our residents are provided for with excellence. The transition from home into a busy and social environment can be difficult, especially when there are delicate care needs involved and although a thorough health assessment is done prior to move in, there may be issues that arise early on that make the transition even more challenging. Our licensed nurses and staff are trained professionals who are able to monitor and respond quickly and our number one concern is always the care and comfort of our residents. Silver Creek has a Respite and Short Stay program that gives families the opportunity to “try out” the community for a shorter length of time. Short term care can be a great way to sample the lifestyle of our community and provide a home like environment with a personally designed care plan for health needs. It also gives residents an opportunity to experience community life before making a long term commitment.
They were more than accommodating... anonymous - Loved one of resident/client
They were more than accommodating. They made the process very simple. They made it very easy for me to get my loved one in there. The Silver Creek Inn Memory Care is a nice place. The cleanliness, friendliness, value, care services, and activities are all excellent. I would recommend this community to anyone. It has been a really good experience. Everyone has been great and easy to work with. I'm really pleased.
very friendly anonymous - Loved one of resident/client
The people at v are all very friendly. Even the director is very involved with the residents.
My one complaint is that they are not shaving my dad. And I am not sure if they are taking him to the bathroom every two hours like they say.
The food is really delicious, and all the basic necessities are very much taken care of.
Overall everything with Silver Creek Inn Memory Care has been great and I would recommend them.
The people are great. anonymous - Loved one of resident/client
The people are great. The director is really on top of things. They are wonderful. There are no concerns what so ever. I would totally recommend them. It's only about a year and a half old, and the people are phenomenal.
I am very pleased with them. anonymous - Loved one of resident/client
I am very pleased with them. It's clean, and the staff is friendly. I haven't had any complaints about food at all so far. The price is exactly what they said it would be when we signed on, there haven't been any extra charges or hidden fees. We are very pleased.
Very nice looking place
Loved one - Toured community
We toured this community when we were looking into care options for a loved one. The gentleman who showed us around was very nice, and we were impressed with the facility overall. It is a beautiful, clean place, and the people seemed well taken care of. We were also pleased to see that they do accept pets.
CNA's Stacy McComb-Goins - Loved one of resident/client
They have trouble gettingough CNA's. I'm sure t..his is
a nationwide problem but the CNA's always overwhelmed due to pt. Load. They are all pleasant and try really hard.
Very nice facility. Great ... Anonymous - Toured community
Very nice facility. Great staff interaction with clients. Nice outdoor secured area.