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Seneca Health Care Center

2987 Seneca St, West Seneca, NY 14224

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anonymous - Loved one of resident/client
5.0

I've been very satisfied. I have been so pleased, I can't tell you how pleased I've been. I'm a retired nurse, so I'm familiar with good and bad nursing care, and they're fantastic. They try their best to keep things clean, it's an older facility. My sister is very social and she enjoys having the option to go to the dining room, and the food is better than at her group home. When I ask questions, I get answers, but it can take a little longer than I'd like.... Read more

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About the facility Seneca Health Care Center

Seneca Health Care Center in West Seneca, New York is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Nursing Homes
Nursing Homes
Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.

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Amenities at Seneca Health Care Center

Health Care Services

Staffing & Ancillary Services
High Acuity Care

Facility Amenities

Common areas

Indoor Common Areas

Services

Beautician

Activities

Devotional Activities On-Site
Activities On-site

Nursing Homes communities nearby

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Seneca Health Care Center

2987 Seneca St, West Seneca, NY 14224

$X,XXX+ monthly

3.4

(6 reviews)

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Reviews for Seneca Health Care Center

3.4
Write a Review

Cleanliness

3.4

Friendliness

3.4

Meals & Dining

No data collected

Care Services

3.4

Activities

3.4

Staff

No data collected

Value for Cost

3.4

Overall Experience
3
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Date Submitted
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Reviewer
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Care Received
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1-6 of 6 reviews
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1.0
Chicky - Loved one of resident/client
Nursing Home
December 6, 2018
Worst place ever!!

A disgusting dirty place. They drug the patients so they don't have to deal with them. We've heard staff yell at patients to SHUT UP when they are yelling out to them or the just simply IGNORE them for long periods of time. Absolutely deplorable. No clue how they are still in existence.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Seneca Health Care Center

April 17, 2019

Hello - we have received your message and would welcome the opportunity to speak to you in greater detail. Our team of health care professionals is dedicated to delivering and ensuring the highest quality care. Since your phone number is not listed, please feel free to contact our Director of Nursing at [removed] at your convenience. Thank you.


0.5
J Robinson - Loved one of resident/client
Nursing Home
September 29, 2018
Horrible place

My grandmother was a resident last year for almost 3 months. While she was there the center flooded on 3 separate occasions in a different wing. There was actual sewage on the floor in resident's rooms! Residents in the affected rooms were forced to stay in their rooms during the times it happened. It was absolutely disgusting. They are also always severely short staffed on both nurses and aides. Everyone is nice but it's really sad when your loved one is sent to recover and you have to be there constantly to make sure they get their meds on time--my grandma had a broken femur and as a result was in extreme pain when they missed her doses. Towards the end of her stay they also missed her heart rate increasing to a dangerous level and we had to threaten to call 911 ourselves because they were waiting for the "on call doctor" to call back and confirm she needed to go. It had already been 2 hours since they had called the doctor when we arrived for our visit. She was visibly struggling to breathe. After threatening to call ourselves they finally called. We made our family doctor discharge her home afterwards and not back to the center because there was no way we were sending her back and he agreed that she should not go back. I honestly have no idea how they have a great Medicare rating after everything that we saw during her time there. I know every place has problems, but this place is just unacceptable. I'd never suggest it to anyone!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Loved one of resident/client
Nursing Home
January 10, 2018
Verified Review

I've been very satisfied. I have been so pleased, I can't tell you how pleased I've been. I'm a retired nurse, so I'm familiar with good and bad nursing care, and they're fantastic. They try their best to keep things clean, it's an older facility. My sister is very social and she enjoys having the option to go to the dining room, and the food is better than at her group home. When I ask questions, I get answers, but it can take a little longer than I'd like.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Seneca Health Care Center

January 12, 2018

Thank you for your feedback regarding the quality of services and nursing care at Seneca Health Care Center. Our team works hard to create a culture of quality for our residents and staff.


5.0
Wendy Montante - Loved one of resident/client
Nursing Home
January 4, 2018
Great Facility for the Elderly

Great staff, very caring, very clean. The care my mother received was outstanding. The communication with family was outstanding. Keep up the good work. [Removed] Family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Seneca Health Care Center

January 8, 2018

Dear Wendy - thank you for the kind words about the care your mother is receiving at Seneca Health Care Center. It is our privilege to care for her.


5.0
anonymous - Loved one of resident/client
Nursing Home
December 14, 2017
Verified Review

I'd recommend Seneca to a loved one!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Seneca Health Care Center

December 15, 2017

We appreciate your recommendation!


4.0
anonymous - Resident/client
Nursing Home
November 5, 2017
Verified Review

I would recommend to a friend.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Seneca Health Care Center

November 7, 2017

Thank you for your kind recommendation.


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Frequently Asked Questions about Seneca Health Care Center

Seneca Health Care Center has received an average review rating of 3.4 based on 6 reviews. See all reviews.

Call (716) 828-0500 to reach a resident at Seneca Health Care Center.

To reach a resident at Seneca Health Care Center call: (716) 828-0500



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.