Rockbrook Memory Care

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Overall the community is ok. They had staffing concerns and there was a lot of turnover. The community was kept neat and clean and the care services were good. I would recommend based on the level of memory care needed.

This community is great and we couldn't be more happy with them. You can definitely feel comfortable taking your loved one to Rockbrook. You will know the staff is wonderful, loving and very friendly with the families. They will take great care of your loved one. I know my mom is well taken care of, and am able to trust the staff.

My stepfather moved to Rockbrook in April and is slowly adjusting to his new living arrangements. The facility is very clean and the staff have been so friendly and appear to really care about the residence there. This facility has a smaller, more intimate feel than the other facilities we visited which appealed to us. There are about 12-15 residence assigned to each quadrant with 3-4 workers present at all times- a good ratio. I think they try to group residence with others who are at similar stages of memory loss but there is still a wide range of capabilities present which has been hard for my stepdad to adjust to. A bed, dresser and chair were furnished in the single room with a shared bathroom (toilet/sink only) which made moving less stressful. A shower room in each quadrant allows for assisted bathing. There have been a few incidents - lost eye-glasses, clothes missing, and a problem with the exit alarm but overall these have been addressed to our satisfaction. Visiting often and open communication are the key to these types of incidents in any facility. At first my stepdad did not like the food but we have chalked that up to stress as he now eats almost everything. I have witnessed the typical activities you would expect, like live music and trivia games with the residence. So far, a good experience all things considered. Would recommend.

Very well organized and the staff was caring and supplied all the information I needed. Very affordable and I really appreciate the price to include all care. I would consider this place for my Dad.

I really liked this community - it's dementia patient specific and I think it might be an option for my mom.

Finding a community for my husband has been emotionally difficult for our family. He needed a memory care community who could care for him with his Alzheimer's behaviors and administer all his medications including sliding scale insulin. Arbor House was highly recommended. AH specializes in memory care and has a unique layout with their residents divided into four large clean neighborhoods. Each neighborhood has its own staff of skilled care-friends who care for all the physical needs of their residents with dignity, kindness,and loving attention. Families are always welcomed and greeted cheerfully. My husband has been at AH for 2 months now. Transition from home care has been hard, but the Executive Director, Head Nurse, Engagement Director and all the Carefriends have held our hands and hearts through it all. I would also highly recommend this community to other families.

The care for my mom at this community is very good. The staff is caring and attentive to her needs. This community is the size that we were looking for. We like the list of the activities that are offered for her to participate. We would recommend this community for the good care that is offered. I like knowing that she is happy here.

My dad was in this community for 30 days. It was difficult for him to warm up to the place but we loved it and will have to use them in future. However my dad loved the people there who helped him. The location and the community itself is why we picked it. It wasn't a hospital atmosphere, it is more like a home. My family liked the community too.

I cannot say enough good things about Arbor House. Their expertise in memory care really made a difference. The staff was incredibly knowledgeable and loving. The facility is beautiful, bright and clean. We made a terrible mistake and moved dad into a private home that claimed to be memory care--we thought it would be easier for him, but it was a disaster. When we moved him to Arbor House, everything went wonderfully. Dad was so much happier and was so well taken care of. Please, if you're considering where to place a loved one, choose Arbor House, don't make the mistake we did.

My wife is very pleased with the community. She enjoys to walk around the square walkway, that is her favorite thing to do. She is in all Memory Care Community and the staff provide all that she needs. We are more than satisfied and have no problems. The community has everything we wanted and they are close in location.