The Oaks at Flower Mound

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

During the weeks our loved one was there, they community was wonderful and it was kept clean. The staff members were very friendly, and when it came to the care services they went above and beyond what they were supposed to do. We do know they offered a lot of activities, when we would go visit there was always something going on. Compared to the other facilities we toured, the was the more cheaper one but the level of the facility was just as good as all the others.

the staff is extremely nice and very helpful, In memory care, there are different levels of residence there. The rooms were very nice, she had a private room with a nice private bathroom. I would recommend this facility to others.

We chose The Oaks at Flower Mound because it was recommended. Also, we needed minimal carpeting because she was in a wheelchair and a lot of the main areas in the facility were not carpeted as well as the rooms. The atmosphere is also great, walking in is very uplifting. The best part about the community is the activities, they always had something going on for the residents. I do recommend this facility.

It is an amazing place. It is nicer than my house. The food is terrific. The Chefs make everything from scratch. It really feels like home. They remodeled a few years ago. It smells good. The apartments are clean. My mom has been taken care of like a queen, My mom was in Assisted Living and is now in Memory care. She has been just as happy in both areas. I wish they encouraged my mom to go to the activities more in the Assisted Living. The caregivers are amazing it is like a family there. They have done a good job keeping the families in involved during Covid-19 with Facetime and window visits.

Very elegant. Great first impression. One of the few we saw with inhouse rehab. Seem to be lots of activies in the assisted living area.

After preliminary information was provide to this location about specific care needs further r my family member I was greeted in the lobby and told they could not perform a service that my loved one would need. My trip there was a waste of time

My Dad is a resident here. It's beautiful and clean facility. Unfortunately we are going to have to move him. The constant staff turnover is a huge issue. The regularly skip giving him meds and have double up his meds other times.

I toured this facility while looking for a place for my Mother. This was my favorite place out of everyone that we looked at but we decided against it. One of the things I really liked is there is a very low turnover rate for the staff as well as the residents. Some of the people I met have been there since they opened. This facility was new and the rooms were very big. All of the rooms had a full kitchen, a big bedroom, and a big bathroom. The person who gave me the tour was awesome and knowledgeable. It’s a very quaint community and I would recommend this facility to other families for sure.

I went on a tour of this community and the staff was super nice. They answered all of my questions. There wasn't much availability. I didn't like the set up it was a 2 story building. And they had a set time for meals and that's just not my dad's style. It was nice and clean. Just not a good fit.

They were a pretty good community to see and I thought is was a good tour. The person who showed us the place was professional and able to answer any questions we had. I saw the staff who were great and helpful. While nothing was wrong with the community, we thought it was not a good fit for a mom. The rooms were smaller and a spacious room was desired.

I has no problems speaking to the community staff about what they can do and what they can't do. They were upfront when I asked them questions and helped with giving useful feedback to ensure I was making the right place for my loved one. They were not able to accept one with feeding tubes.

The community we toured was nice, I didn't see anything that was in any way bad. I was looking for a community specifically for Memory Care. Since this was not it, I ruled it out immediately.

My mother is enjoying her stay at The Oaks so far. The place is kept nice and clean and everyone is very friendly to her. She loves going to the bingo nights and the other activities they have there and available. The meals have been good and portioned correctly. The only complaint she has had is with the laundry. She says they do not hang it right so it gets all wrinkled.

The Oaks at Flower Mound has been a good community for my mother. The staff is very friendly and attentive. The community is kept extremely cleaned and organized. One of the things that at times she doesn't really like are the meals. When there is something she does not like she will prepare her own food. I feel it's a nice community with wonderful staff and my mother is safe.

Everything is working out very well for my mother here at this community. They are taking good care of her and her needs. The community looks nice, they do a good job with the cleaning. The staff is kind and helpful. There are nice outgoing activities offered. She is pleased with the food. Overall everything is working out well.

Excellent attitudes and outlook about caring for dementia patients. Very clean and bright. Barbi was very nice and informative. One of my top choices.