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Riverstone Retirement Resort

9000 North Congress Avenue, Kansas City, MO 64153

Photo 1 of Riverstone Retirement Resort
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About the community

Riverstone Retirement is Kansas City's premier independent living community. Riverstone Retirement Resort comprises 116 apartments for adults 55 and over — including studio apartments, one,  two, and three bedroom suites and a variety of floor plans. Riverstone Retirement is an all-inclusive retirement community providing five-star services on a month-to-month basis, just one monthly charge includes all services, utilities, phone, cable and internet.

The vast common areas features a theater, library, billiards and game room, conversation areas with fireplaces, concierge lounge with bar, flat screen tv, game tables, superb fitness and exercise room facilities, spa area, laundry facility, and business center.

Residents enjoy the variety and choice found in an industry-first all-inclusive Freedom Style Dining and Resort Style Dining Program. Dishes can be made-to-order, taken to-go, or served up restaurant-style in the dining room, where residents can enjoy the company of family and friends. Coffee, juice, ice cream and snacks are available all day.
Weekly housekeeping service is provided, along with transportation to and from appointments and shopping trips.

There are many planned activities, social events, travel and excursion opportunities. 
We have live-in managers and concierge and valet services that are available 24/7, allowing residents to feel safe and secure. Every apartment...

Read More

Pricing at Riverstone Retirement Resort

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Riverstone Retirement Resort

4.7of 5

29 Reviews

Reviews gathered from across the web

    (10)

    A Place For Mom

    (19)

    SeniorAdvisor.com

Write a Review


December 2019

Kathryn Webb

Review originally written on A Place For Mom

A wonderful place to live!

After touring numerous places in the Kansas City metro area, we overwhelmingly chose Riverstone. It is a beautiful facility that reminds you of a luxurious hotel or cruise ship when you walk into the lobby. The Senior Living consultant, [name removed], is engaging and knowledgeable about the issues Seniors face when making this transition. The staff is friendly, helpful, and committed to their residents. The food choices are varied, delicious, and far more extensive than any other place we visited. There are numerous activities available daily. The other residents are friendly and eager to make you feel at home. Our apartment has a full kitchen (unlike most of the other places we visited), granite countertops, washer/dryer hookups, and a large balcony. We also have weekly maid service and any maintenance requests are taken care of immediately. Riverstone is located near many shopping/activity opportunities. There is a variety of floor plans and apartment sizes available, garages are available, and the cost is varied according to your choices. We love living at Riverstone and recommend it highly!


July 2019

Review originally written on A Place For Mom

We met with [name removed], who reached out and was very helpful, but after a short conversation we learned that we can not use this facility with a long term care insurance policy.


June 2019

Review originally written on A Place For Mom

Terrible New Managers

My parents moved in Riverstone 4 years ago and it has been a great place for them to live and for us to visit up until the current managers came on board. As you can see the great reviews were all from the past here on Google. The new managers (husband and wife team) treat the elderly residents with disrespect and are very rude. [Name removed] (the man manager) told one long time resident to shut up during a resident meeting when he stood up for another resident who was voicing her displeasure on the many cost-cutting changes they were making. He even went so far to tell this resident (who is very sweet and well liked) he was no longer welcome to come to the resident meetings! They speak to the resident's in a scolding manner when they voice their feedback. They have gone so far as to tell residents that they can submit items in advance for the resident meeting agenda's but they will decide what they will and won't talk about. They have cut out many of the items that were once offered and advertised as part of the price, such as soda's, grab and go snacks have been greatly reduced in quantity, juice (replaced with sugar free juice water because "it's healthier"- heck they have lived this long, I don't think the company should dictate what they can have!). Won't allow residents to take food back to their rooms, no longer have a Sunday Brunch buffet because there could be food wasted by allowing residents to serve themselves, etc. all to save money while the managers take a company trip to Cabo because they cut costs. This is what is advertised on the Riverstone website: Residents enjoy the variety and choice found in an industry-first all-inclusive Freedom Style Dining and Resort Style Dining Program. Dishes can be made-to-order, taken to-go, or served up restaurant-style in the dining room, where residents can enjoy the company of family and friends. Coffee, juice, ice cream and snacks are available all day. FALSE! The place is also getting a bit run down. They let go the maintenance man and the manager is now doing maintenance. Water spots in ceilings that are dripping water are not being addressed or fixed. The carpet was supposed to be replaced on main street some time back and it still has not been done. They are trying to get by with the least amount of expense possible and unfortunately the residents who are spending a LOT to stay there are paying the price. Residents have written letters to corporate and nothing is being done. Many residents have decided to move to a new facility that is opening up nearby because of this couple and their ridiculous rules, cost-cutting measures and behavior. They have even told residents to move if they don't like the things they have done. Clearly, they don't understand the principle of customer satisfaction or that it takes twice the effort to get a new customer than it does to keep a current customer. The only saving grace to this place is some long-tenured staff who are truly outstanding like the concierges [names removed], and many of the dining staff. They have also lost some great staff members because of these managers and the current chef. The corporate office needs to change out these managers ASAP and restore Riverstone to the way it used to be and adhere to their stated company values!


Amenities

Senior Housing Types

Independent living

Health Care Services

Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716

Meals & Dining

Meals provided
Anytime dining
Guest meals
Professional chef

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Ground floor units
Private patio, deck, or balcony

Community Amenities

On-site dining options

Bar or pub
Café or bistro

Transportation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Covered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Indoor atrium

Recreational areas

Swimming pool
Arts and crafts center
Billiards lounge
Fitness center

Services

Housekeeping
Beautician
Grocery shopping and errands
Laundry service / drycleaning

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Protestant services
Frequently asked questions about Riverstone Retirement Resort

Riverstone Retirement Resort offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Riverstone Retirement Resort has received an average review rating of 4.66 based on 10 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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