We've had a very good experience. They keep me informed. They send an email every day stating what activities your parent did and what meals they ate. Any time there has been a problem, they've called me. They definitely try to do their best. The facility itself is very nice. The cost is on the higher side, but they seemed the best out of all the places we toured.... Read more
At Senior Star at Wexford Place in Kansas City, Missouri, our modern amenities, thoughtful services, and passionate staff combine to create an assisted living community that truly shines above the rest. We opened with a mission to offer considerate, personalized care for our residents in a resort-style setting. Stylishly designed common areas featuring plush couches, sleek hanging light fixtures, and polished surfaces invite residents into an extension of their own living room. With a reputation for excellent cleanliness and a committed staff centered on service, we’ll make your golden years sparkle at Senior Star! Contact A Place for Mom’s Senior Living Advisors today to learn more.
Our community size allows us to create trusting, personal relationships with our residents, and to care for each person with the attention they deserve. From housekeeping to scheduled transportation around town, we provide an added touch of personal attention and care. You’ll find our residents and staff celebrating important life moments, crafting holiday decorations, worshipping in our on-site devotional sessions, or simply swapping stories — our activities keep minds, bodies, and spirits engaged!
Our services cover a variety of personal, nutritional, and medical needs, including three homemade meals a day, aid...
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
We've had a very good experience. They keep me informed. They send an email every day stating what activities your parent did and what meals they ate. Any time there has been a problem, they've called me. They definitely try to do their best. The facility itself is very nice. The cost is on the higher side, but they seemed the best out of all the places we toured.
We had a great tour with Senior Star at Wexford Place. It ended up in our top 2 choices - we just found a little better value at another facility. There was nothing negative about this facility, we really loved it.
The staff members at Senior Star are very welcoming and if you have any sort of questions they will help you right away. We really feel that they are there to help your parents or loved ones transition into this new beginning as well as the parents. Based on our experience so far we would absolutely recommend this community others
The tour was nice and everything looked fine from what we were able to see, but it was more costly for less amenities provided which was the reason we did not go with them.
Everybody seemed extremely happy and friendly here. It was a great experience for my loved one and we would recommend Senior Star Wexford Place.
Our family had an in person tour and we say the memory care unit and it was very busy. There was a lot going on, the residents were really getting engaged but for our parents since we were overwhelmed we thought they would be just as overwhelmed. However, everyone was still very nice and accommodating.
Very nice, very friendly, good staff and just a good overall experience. the food is pretty good, but not great.
It worked out great for us. Our transition was during the pandemic, and they made it east due to the circumstances. They assigned us a point person to get information and this was huge for us. This allowed better communication about my loved one. They allowed for ease of transition to assisted living. This made it even easier due to the contact person and people involved.
Response from Senior Star at Wexford PlaceMay 6, 2021
Thank you for your 4-star review! We are grateful that you would take the time to share your experience here. It is an honor to serve you and your loved one during this time.
The nursing staff was good. The lady at the front desk can be a little less than friendly. I would recommend this community that is more independent is a great place. If your loved one is above a 2 on the scale of care needs, I would recommend you go to a different community.
Response from Senior Star at Wexford PlaceJanuary 8, 2021
Thank you for your 4-star review! We are grateful that you would take the time to share your thoughts here.
Our loved one is in memory care unit and they have a nice garden right outside. It is a walking trail and our loved one likes to walk it a lot. We would recommend Senior Star community to a family or friend.
Response from Senior Star at Wexford PlaceJanuary 5, 2021
Thank you for your 4-star review! We are grateful that you would take the time to share your experience here. It is an honor to serve your loved one and to have your family as part of the Wexford Place family.
My parents were in their early 90's when they moved into Independent Living. My mother cooked at first, but with that lovely dining room available to them, she thankfully gave up cooking. It was on her own terms, and she was comfortable with that. The oversight they received helped keep them safe, and it gave me peace of mind. As they declined over several years, I hired help from the in-house private duty nursing staff ("Interim Healthcare") who offered all kinds of help for an affordable price. It's easy to be happy with a nice place when everything is going smoothly. It's when there are problems that you see the truth of an establishment like this. My father's dementia caused problems, and the staff right from the top down was very understanding, patient, and helpful. I don't know what I would have done without their experienced guidance and recommendations.
Response from Senior Star at Wexford PlaceNovember 26, 2019
Thank you for your 5-star review Wendy! We are grateful that you would take the time to share your experience here. It was an honor to serve you and your parents at Wexford Place and we are glad to know that we could provide you peace of mind during that time.
What a nightmare, and ongoing. We moved my mother into the memory wing, and my stepfather into the independent living wing. Two people moved into a unit above my stepfather, they were making so much noise it’s rendered him unable to sleep and caused both a rise in his blood pressure, and other health problems. His attempts to fix the situation where met with skepticism, false promises, brazen lies, and no solution. This has been ongoing for six months. I was told repeatedly, including being lied to my face, that this situation was being “looked into.” It was not. Months later, I called the corporate Office in Tulsa, who promised to remediate the situation. There was one visit, a couple of phone calls, then ...crickets. My mother contracted scabies twice in under six months from the memory care facility. My stepfather is reasonable requests, to relocate, have been ignored and he was shamed for having made the request. I could go on. I have already made a complaint to the local ombudsman, I am about to make another. I’m really not the sort to complain, nor is my stepfather. Our experience getting any satisfaction from this organization has been hellish.
Response from Senior Star at Wexford PlaceOctober 28, 2019
Thank you for your review Robert. We take very seriously the issues you raise. Exceptional care for residents and their families is at the forefront of all that we do. We would very much like to speak with you about your experience. Please contact our corporate office Human Resources team at [removed] to share your concerns directly.
Staff and residents were very friendly and lots of activities going on both times that I visited. My Mom and I had lunch there and food was very good. Good size apartment options. We only visited Independent Living building. The Assisted Living is in a separate building that’s much newer. My Mom felt it had a cozy feel.
Response from Senior Star at Wexford PlaceSeptember 20, 2019
Thank you for your 5-star review! We are grateful you would take the time to share your positive experience here.
We met [name removed] who reached out and contacted us before our visit. [Name removed] was extremely helpful to us in verbalizing the difficult relationship between husband and wife when one becomes disabled and in need of assisted living. She was also very helpful in helping us to understand the qualifying section of our long term care insurance policy. The facility is a little older than the other facilities but they seen to have a higher standard by having more amenities, programs, and staff training. Residents were called by name and we saw genuine caring interaction. We were able to speak with several of the staff and residents.
Response from Senior Star at Wexford PlaceAugust 2, 2019
Thank you for your 5-star review! We are glad you had a positive experience and found the visit helpful and we are grateful that you would take the time to share your thoughts here.
Moved my father from another facility ([removed]) that was HORRIBLE. No staff continuity. Big turn over rate. My fathers clothes were not getting changed. Medication issues. Too many screw ups. Didn't feel my father was safe there. I'm in medical field and saw some potential hazards to my father's well being! Wexford heard all my concerns from the previous ALF. They assured me they would be nothing like other. I had looked at 7 different facilities before finding 1st ALF ([removed]) Didn't see Wexford originally in my initial search since it was a little further from my home and I wanted to be close to my father. Wexford came HIGHLY recommended. Guess what... SAME ISSUES AT WEXFORD!! Big staff turn over. MULTIPLE MEDICATION ISSUES. Facility itself is beautiful. They have some great techs at first. most went from full-time to a need basis-PRN. Mostly due to poor management there. Had to meet with their corporate office multiple times with my concerns. They are making attempts to get my trust back but I'm not sure that will happen! They are working on strike 3 and I'm being generous!!
Response from Senior Star at Wexford PlaceAugust 2, 2019
Thank you for your review Alyson. We are sorry that you are disappointed in your experience at Wexford so far but are grateful that you have been working with the Corporate office and that you are giving us the opportunity to provide the exceptional care that we are committed to providing for residents and their families. We look forward to changing your 1 star review to 5 stars in the future.
I personally was not happy with the nursing staff who at my request visited my 89 year old mother in a local skilled nursing unit after she had fallen and fractured her pelvic in 2 places. This unit advised us that my mother needed to go to long term care, but once finding out that Wexford offered levels 3 & 4 in assisted living their head of nursing responded, interviewed my mother, talked to the skilled nursing unit, and then called me and told me how delightful my mother was and that they could handle all her needs. We responded to Wexford Place K C, toured the facility and ended up renting a studio apartment for their price and had to pay an additional $600 a month for her level 3 care which came to $4735, plus we had to pay a one time $2,000 community fee required for residents. We moved mom in on March around the 22nd, 2019, and on May 14, 2019 we received a certified letter from Wexford advising us that we had 30 days to find a care facility for mom due to the fact they couldn't handle her needs. After 7 weeks she is out and they will not refund our $2000 community fee so this leaves my family with the feeling that it is more about the money than what they could do regarding our mother who has a serious leg condition and is in a wheel chair. Really feel that this facility took advantage of not only my mother, but our family.
My father lives in the memory unit. He is well cared for. The staff all know the residents and from what I can tell the family and regular visitors. They do a very good job communicating what’s going on and if there is any incident or fall. From the greeting you get when walking in from [name removed] (she makes everybody feel like a million bucks!) or from the care providers and nurses, they are focused on the residents comfort and needs. You get what you pay for in this place.
Response from Senior Star at Wexford PlaceApril 23, 2019
Thank you for your 5-star review! We are happy to hear about your experience. Our mission is always to provide exceptional service to your father and your family. We are honored to have the opportunity to continue to do so and we are grateful to have your father as a part of the Wexford Place family!
Wexford Place is a wonderful and caring facility for seniors. It is attractive and clean. The staff cares about residents, and treats them with respect. We moved my Mother-In-Law there about two years ago, and are very satisfied and pleased with the decision. This is the right place for her. Her health and outlook have improved significantly!
Response from Senior Star at Wexford PlaceApril 23, 2019
Thank you for your 5-star review! We are so happy to hear about your experience . We are glad to know that your mother-in-law is in the the right place and that she is thriving here. It is an honor to have her as part of the Wexford Place family.
Luv it we needed to move in early because of a health issue with my husband. Everything was done that could help us. Lots stress help. They were there when we needed them.
Response from Senior Star at Wexford PlaceJanuary 25, 2019
Thank you for your 5-star review! We are so glad you have joined the Wexford family and that we were able to help make a stressful move less stressful. We look forward to serving you and your family going forward!
Assisted living was fine, but memory care was not. Help was very nice, place was nice, but they were understaffed. Several times I went in, esp. in the evening, you wouldn't see a staff member for 10+ mins. Residents falling often. After numerous falls and our 2nd serious fall, we didn't go back.
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To reach a resident at Senior Star at Wexford Place call: (816) 587-5400
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.