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Oaks at Ashton Hills has a very friendly staff, everyone is wonderful there. they are having staffing issues, so there may be a time or two when an extra hand is needed - but the ones who work with my mom are wonderful. I believe they're struggling the most with their meals and dining, that's where a lot of extra staff is needed. my loved one has complained that her food is cold when it gets to her, but she also understands that they have two people trying to serve sixty. the afternoon meals are better than the evening meals. the evening meal usually consists of things like sandwiches and hotdogs. I would like to see that reversed, but I also see why they're doing it that way. the good thing is, my loved one is not missing out on any meals. they also offer in house physical therapy. between the in house physical therapy and the staff - I can't praise the staff enough. I'm very pleased with the care my mom is receiving. they go out of the way to call her grandma and tell her how much they love her; they're very caring and loving. we're much happier with this decision out of the other communities we toured.... Read more
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A Place for Mom has scored Prema at Ashton Hills with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Prema at Ashton Hills has 2 reviews with an average "overall experience" of 5 out of 5.
Oaks at Ashton Hills has a very friendly staff, everyone is wonderful there. they are having staffing issues, so there may be a time or two when an extra hand is needed - but the ones who work with my mom are wonderful. I believe they're struggling the most with their meals and dining, that's where a lot of extra staff is needed. my loved one has complained that her food is cold when it gets to her, but she also understands that they have two people trying to serve sixty. the afternoon meals are better than the evening meals. the evening meal usually consists of things like sandwiches and hotdogs. I would like to see that reversed, but I also see why they're doing it that way. the good thing is, my loved one is not missing out on any meals. they also offer in house physical therapy. between the in house physical therapy and the staff - I can't praise the staff enough. I'm very pleased with the care my mom is receiving. they go out of the way to call her grandma and tell her how much they love her; they're very caring and loving. we're much happier with this decision out of the other communities we toured.
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Response from Prema at Ashton Hills
March 28, 2022Thank you for the kind words, 5 star review & feedback! Your feedback gives us an opportunity to improve and create a greater living environment for everyone.
I would give Oaks at Ashton Hills more than a 5 if I could. We were very impressed with the friendliness of the staff, the facility itself, and the size of her room. The facility is very clean and her area that she has is large. The quality of care is great and especially the activity level, it is amazing. The staff members are doing something everyday with the residents and keeping them very busy. I would highly recommend them to other families who are looking.
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See what the neighborhood has to offer and what’s nearby:
Prema at Ashton Hills offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Prema at Ashton Hills 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (770) 886-4600 to reach a resident at Prema at Ashton Hills.
To reach a resident at Prema at Ashton Hills call: (770) 886-4600
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