Plantation Manor

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I love this place - it's excellent. I've been very, very impressed with the facility. The director has been fantastic. You couldn't ask for a better person to work with. I've found everybody there to be very caring and considerate. The staff always let me know what's going on with my loved one, which I appreciate living out of state. My loved one is always clean and in great shape. Anyplace I've been inside, it's been clean. The people there are always happy and smiling. There are no care level increases, so the rate you move in with is the rate you pay. And they're very reasonable. It's been the best choice I've made. My only issue is I need my loved one to be closer to me, and I wish I could just pick up Plantation Manor and transplant them to the area where I need him to be!

It is an older facility, but they do keep it clean. Our friend that was there said the meals were good, we do know they offered activities with an activity schedule and they had a good walking area. They did have planned activities for them, and movie nights. We were able to see our friends room it was modest and clean and the people were friendly. I would recommend them to anybody. The lady who is the administrator for assisted living for building A and B, promised to care for our loved and take care of him and that is exactly what they did.

No care services are part of the retirement apartments' amenities since we live independently. However, there is always someone on site for emergencies. Right now we are self-quarentine due to COVID-19 outbreak. As related to activities, I expect things will return to normal eventually. This is an excellent, safe place to live!

My husband is a relatively new resident at the Specialty Care Assisted Living Facility at Plantation Manor and I am very happy with the quality of care he is receiving. As a patient with Dementia with Lewy Bodies he has very special and often-changing needs. The caregivers are wonderful, understanding, and patient while being efficient and loving. He is comfortable and feels as much at home as he did when he was at home. It is often difficult to find the right fit in Assisted Living but I am sure that we have found it!

So far all is going really well.

We are very pleased with the care and the facility mom is in. The value is great and much better than the one she was in before. We are comfortable with her care as the staff really cares for the patients and keep us informed as to what's going on. The staff is friendly and the DOA is fantastic! Mom enjoys the activities and finds them engaging. I've had two request I ask for that has not been met and they have had time to do so. That's why I'm giving a 4 1/2 rating where as if it had been done they would have got a 5. It's nothing of great importance and does not effect the care she received it's the principal of the matter. Her room is always clean and neat, the bathroom is clean and her clothes are clean and hung up. She is clean as well. We are very pleased.

If I could give less than 1 I would. [Name removed], the representative was a no show at her office. We arrived and were told she had to leave unexpectedly but were not contacted to notify me. Upon arrival noticed pee pad on the floor in the main room/lobby and smelled quite a bit. Were told then that [name removed] would be contacting us to reschedule as soon as possible, but as of 11:00 AM the following day- no call or contact. An indication of the care our lives one would receive? I believe it is apparent that at the very least unprofessional. Not rescheduling.

After visiting every nursing home within a 40 mile radius of Columbiana, I chose Plantation Manor for my brother due to the guality of life for residents promoted by the staff. There are multiple volunteer organizations which visit weekly to play music and sing with the residents. There is a weekly Christian Sunday service that is well attended. The staff make a real effort to engage the residents in things requiring their participation. Many staff members have worked there for many years. My brother says he likes it there! He has been there 5 months and I would make the same choice again. [Name removed]

My mother is a Dementia patient. Both the memory care unit was excellent as is the nursing home portion. The ladies are patient, kind, attentive, and truly care for there patients. They will never know how much I appreciate the kindness shown to my mom and other patients. I have had her in newer fancier places that were awful and such angry attitudes. The sweet people at plantation manor have been the best care I could have ask for. Thank you [name removed] and family

I think this place is wonderful especially for people with memory loss.I’ve heard people say a person may not remember their family but they do remember songs. My mother’s husband died and his son and daughter in law found this place. My Mother was kicked out of one home within a few hours and in this place I only see peace in her. She sings songs that she sang years ago. I walked in her bathroom and it’s spotless like she kept our home as I was growing up. I can visit her in a sweet place where she has found contentment. I’m thankful for Plantation Manor and for [names removed]. I couldn’t make her do anything but somehow they did with Plantation Manor. The people that work there are so kind. I saw one dancing with one of the ladies to Buddy Holly music. On Thursday a lady told me they sing Old Gospel Hymns too. I had put her name in some clothes I got her. The lady told me they wash each persons laundry separate so now I don’t have to write in clothes. One day if I lose my memory I would like to go there because it’s clean and fun place with music!!