Parkview Estates

When I walked into this facility, it felt like the atmosphere and décor fit my mom perfectly. They've done a really nice job of putting it together and decorating. Mom is very happy here and loves it. Her only complain is the food. It's just ok. I've eaten here with her several times. I can't say that I've ever had an excellent meal here. At times, things are undercooked (rice, etc) and some aren't very flavorful. I really wish that would improve. Otherwise, it's a great place. They have a fabulous library, offer a lot of good activities, maintenance is very helpful. The staff in general is very kind. They do have an exercise room, but most of the equipment seems to be broken. Mom's room is very large and beautiful. It's a little bit further of a drive for us to visit, but such a good fit for her that it's worth it. I would recommend them to family and friends, but would caution that the food needs improvement.

We went with Parkview Estates because some of the studio apartments are located at the end of the wings of the hallway and they are a little bigger but the same price. She also liked the setting, it is set back in a residential community so it is not on a main street. The value for the money especially for the area is also something that really stuck out to us. Mom has had nothing but glowing things to say about the food. The facility does accept Medicaid, they were one of 5 places that accepted it in the area. I would definitely recommend to others looking.

This place is a gift from God! What a beautiful place with beautiful people working there! I need and want to thank [name removed] (director), and [name removed] (sales) for going out of your way to accept and welcome my Mom into this community. These two welcomed me in to talk about the possibility of moving my Mom there and were so over the top accommodating! My Mom is so happy and very well cared for there. I (and my Mom whose is a resident there) feel a sense of love, compassion, happiness, contentment, stability, commitment, feeling safe, truly caring, passion, and joy from the staff. I love seeing residents with smiles on there faces. There are so many activities for the residents to be involved in and so many different options for every individual’s needs and wants. It’s an amazing and incredible community and I’m blessed to have my Mom be a part of this!

The staff are easy to talk to. They have promptly addressed any issues or problems my parent have had. Their apartment is great and well laid out. It's easy to get into the bathrooms, and my parents like it. There's a good variety to the food, but it's more institutional as opposed to home cooking. I know my parents wish it was a little more creative. When the Covid situation permits, they have a lot of activities on the schedule, which is good.

Parkview Estates is a beautiful facility. When we toured it was clean, the residents in the hallways had big smiles on their faces, and it just felt like a fancy hotel. The staff are all very friendly and residents are welcoming. They did just come off of a 5/6 week shut down with covid because of an outbreak. The way they handled it was great but it was very difficult for my mom. The food looks good, but she said they do not cater well to dietary restrictions.

I would so highly recommend Parkview Estates. We've looked at other options, and this one is at the top of my list. Other families say their family has had a great experience there as well. The staff have been responsive to anything we've asked of them. They've been shut down a lot to Covid, but when it's safe to be open, they have so many different activities, and I've seen lots of residents participating. And that was key for us. We wanted to see people out doing things, with staff involved. Our loved one is hard of hearing, and they've done a great job in trying to find ways to engage him. Also with Covid precautions, it seems they've been very careful, testing when required, and the numbers have steadily gone down. They've jumped right on it and eradicated any issue. I've always had great confidence that they were protecting our loved one from exposure.

Parkview Estates community is very clean, and the staff members are all very friendly. The meals here are wonderful considering how many residents they have to feed. They are very accommodating and will even bring the food up to your room if you prefer. They have some activities, today we actually are playing 5 cent bingo. I have a nice lady who does my laundry for me, so they have that service available if needed. They also let me bring my cat when I moved in and other residents have dogs.

It is a very nice and clean community, and everybody there is very nice. Our parents there are extremely happy. The meals overall are pretty good, our parents don't eat pork so the staff members have been very accommodating and offering up other meal options. The activities are opening back up, but it is still hard to say how much is going on. The rooms are very nice, and right when our mother walked in she knew this was the place for them.

We chose Parkview Estates because it was a smaller community, it had pretty scenery, and the cost was better than most we looked into. They do also provide some medical aspects and they are contracted with DIAS so they have a doctor and nurse on call at all times. They will become his physician right there so he does not have to leave. I do not like we have to pay extra for them to remind him to take his medications, but I do understand. As you need more things, the cost does increase. I am very glad he is getting attention and care. I would highly recommend them.

My Father had to go into Parkview Estates in March. He was just coming out of a Rehab center and we brought him to Parkview for a respite stay. We were able to get a good look at how Parkview operates. On the positive side, the senior staff are very nice and friendly before and when you arrive. The facilities look nice and the rooms are reasonably well-maintained. The food was very good during my dad's stay and they had physical therapy on site. The floor staff that help the residents are generally competent and caring. On the negative side, the level of cooperation of the senior staff went down considerably after our check cleared their books. You have to watch medications closely because they hire Pharmacy techs to help with the medications that are not well trained. The Pharmacy techs are inconsistent. Before you move in the Community Relations Director and Nursing Supervisor will tell you that Parkview is in the "Sweet Spot" between the two local hospitals so if there's an event where the resident needs to go to the Hospital we can have them brought to either Trios or Kadlec. This was untrue. All the rooms have emergency pull cords in the event the resident needs help. Before you move in the Community Relations Director and Nursing Supervisor will tell you that Parkview responds to the residents within about 5 minutes. The real average respond time was about 15 to 20 minutes. They fake their response time numbers. The staff go down an entire hall, go into the rooms were the residents are needing assistance, turn off the call light then tell the resident that they will be right back because they have another person that really needs help. My Father told them at one point that he just needed help getting to the toilet. The staff told him to poop in his pants if he had to and they would clean it up when they could get back to him. My Father’s stay ended when he had a choking incident. He pulled the emergency cord to get assistance. It took over 30 minutes before someone got to his room. By that time my Father wasn't breathing and had to be resuscitated. He ended up going to the Hospital and died about 10 days later. He did recover enough to talk to us about what happened at Parkview. He said don't blame the floor staff it's not their fault. It's the management and nursing supervisor. He said if he did get better, he did not want to go to Parkview because of the poor management and care. I feel horrible that I brought my Father to Parkview. Please take this review to heart before you bring someone to this facility.

My mom was very happy there, however, they offered a lot of care services that she just didn't need. They offer a lot of activities. The food was fair. I would recommend the community to other families. We chose this community because the staff were nice, we liked the appearance of building being that is was bright and cheery, and we liked its location.

This seems like the best fit. Figuring out the finances is going to be very challenging! [Name removed] was very easy to talk to and was able to share very helpful information.

I took a tour of this facility with the activities director. The cleanliness is what really stood out to me first. When you look at the other residents, they seem to be smiling a lot and are happy and active. The dining room looked nice from what I could see and there seemed to be plenty of activities available. They even had an ice cream parlor. We needed a place that could provide a furnished room and this place wasn’t able to help us with that so we decided to go with another community.

The apartment kitchen takes up too much space. Has full appliances which mom does not need. They don't do med support to the level mom needs. They don't have the level of comfort I am seeking. Apartment is small, bathroom not well appointed and the room smelled. The menu selection looked meager. Will not go back for full tour.

This facility has been very helpful thus far. My Mother has recently been going through some tough times and the staff has been wonderful in being right beside her and helping her. All of the staff members have been treating my mom very well too. I feel like they have been going above and beyond my expectations. One thing that really drew me here is they have opening dining times and she would be able to eat at any time during the day. I really recommend this community.

We were looking for an independent community for my parents and when we toured with them we had a good tour experience but they were not giving us the best feeling about the atmosphere.

The place was fantastic, but a bit too expensive for my mom, and the studio was so small. Place was nice and clean and the people were so nice. The decorations are dark in the halls, so felt a bit like winter inside.

I also toured Park View Estates a while back. It was a good tour, and the community was clean and maintained well. The people, where were all very friendly and it was a good experience but it was not the best fit for my mother.