Palmyra Heritage House

616 W Main St, Palmyra, PA 17078

Senior Living Options Offered

Assisted living
Memory care

Pricing at Palmyra Heritage House

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Room service

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Handicap accessible
Air conditioned

Community Amenities

Transportation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Library

Recreational areas

Raised garden beds

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Wander guard or similar system available
Secured community
Enclosed courtyard

Languages spoken

American sign language

Primary language spoken by staff

English

Activities

Devotional activities on-site
Visiting chaplain or priest
Art classes
Live well programs

Reviews of Palmyra Heritage House

3.7

(28 reviews)

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Cleanliness

3.7

Care services

3.6

Staff

No data collected

Meals & dining

No data collected

Activities

3.6

Value for cost

3.6

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1-10 of 28 reviews

0.5
November 30, 2020
Amm - Loved one of resident/client
Horrible

Horrible service,no dietitian,no phones,no idea on procedures and needs reviewed.


5.0
September 22, 2020
Donna - Loved one of resident/client
Highly Recommended

The staff was worked hard. I believe the community could used more hands for the residents. I would really recommend the community compared to other communities in the area. This is a small community. In comparing the rooms to other communities they were good. My loved one was bed ridden. If someone needs independent living, then they may want more room.


4.0
September 21, 2020
Anonymous - Loved one of resident/client
Verified Review
Loving Staff

This community is better than the prior community. This is a wonderful community and take good care of my loved one and the other residents. The food is cooked on site. They had activities prior to COVID, and they did have an activity coordinator for the community.


0.5
August 8, 2020
Rob - Loved one of resident/client
Poor Experience

After reading the August 2020 review about their disappointing experience with Heritage House, I too had a very similar experience. My parent was also suffering with dementia during the pandemic and her disease started progressing rapidly, so we made the painful decision to research assisted living facilities. After countless virtual tours and Skype calls, we divided on Heritage House Palmyra. I will regret that decision for the rest of my life. After the first week I quickly realized this facility was not safe and that we needed to get mom out as soon as possible. They didn’t make that easy on us. Mom moved in with an IPhone that she used to FaceTime. It was the one way I got to see her face to know that she was ok. She needed help to make the call, because she forgets which buttons to use. The staff assisted her the first few days, but that stopped. Multiple attempts to reach the facility and staff went unreturned. I spent 4 anguishing days not being able to reach her. When we finally got her out, her IPhone was also “lost”. I can continue with additional comments, but I’ll stop here. I only hope that I can spare one person the anguish I experienced by being as transparent as possible about Heritage House of Palmyra.


0.5
August 6, 2020
Abbie - Loved one of resident/client
Disappointed in our experience..do not recommend

Making the move to a nursing home from having a parent live with you full time is hard enough. Our hopes were that mom would feel at home especially since battling dementia during a pandemic, but that was not the case. After plenty of research and virtual tours (because touring in person was not an option due to the pandemic) we choose Palmyra Heritage House because we thought it checked all of the boxes. Mom was there less than a month and it was too long. It was like pulling teeth to get her out of there, and the team at Palmyra Heritage House did not make it easy for us. On top of that, the 2 nurses that we actually connected with mysteriously “no longer work there” and we went days without talking to or hearing from mom. Mom had an iPad that she loved and was on for most of the day, and the iPad was “lost” in just the few short days she was there. I could really go on and on about our poor experience, but the bottom line is it we were hurt by how we were treated and how our mom was treated in a place that was supposed to help us feel comforted during this transition. I do not recommend this facility even 1 star if it was an option.


0.5
August 6, 2020
Abbie - Loved one of resident/client
Completely disappointed with our experience

Making the move to a nursing home from having a parent live with you full time is hard enough. Our hopes were that mom would feel at home especially since battling dementia during a pandemic, but that was not the case. After plenty of research and virtual tours (because touring in person was not an option due to the pandemic) we choose Palmyra Heritage House because we thought it checked all of the boxes. Mom was there less than a month and it was too long. It was like pulling teeth to get her out of there, and the team at Palmyra Heritage House did not make it easy for us. On top of that, the 2 nurses that we actually connected with mysteriously “no longer work there” and we went days without talking to or hearing from mom. Mom had an iPad that she loved and was on for most of the day, and the iPad was “lost” in just the few short days she was there. I could really go on and on about our poor experience, but the bottom line is it we were hurt by how we were treated and how our mom was treated in a place that was supposed to help us feel comforted during this transition. I do not recommend this facility even 1 star if it was an option.


0.5
July 15, 2020
Bob - Loved one of resident/client
Move On

I moved mom out of this facility within the first three weeks. The facility is unsafe. Due to their lack of staff, there is no one covering the front door. You can literally walk in the front door and proceed to a residents room without being seen or stopped. Definitely do not recommend for a resident that is mid to high functioning.


5.0
November 12, 2019
BR - Loved one of resident/client
Recent Happy Move In

Our Dad recently moved in to this nice little place. It doesn't cost as much as the big chains but has all the amenities he needed. It is always very clean and [name removed] was super to work with. She is the Administrator and a nurse so that is super convenient. We would highly recommend to anyone!


5.0
August 13, 2019
TM - Loved one of resident/client
Super Little Facility

My family and I met with the new administrator this week and we couldn't be more impressed. She had done a wonderful job with this little facility. We like the smaller size of the facility and our Dad definitely gets more one on one care because of it. Highly recommended!


5.0
May 20, 2019
BH - Loved one of resident/client
5+++++Stars!!

This facility is awesome! Talk about being a hometown facility that actually knows their residents and genuinely cares and this is it. The community craft fair that was just hosted was fun for every resident and lots of community members. An actual fishing trip is planned for the residents! An honest to goodness old fashioned fishing trip! Who does that these days? Our family is over the moon happy our Mom is here. 5++++++stars!


Frequently Asked Questions

Palmyra Heritage House offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Palmyra Heritage House has received an average review rating of 3.66 based on 28 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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