Palmetto Landing

1016 Willa Springs Drive, Winter Springs, FL 32708

About the community

Palmetto Landing offers assisted living and memory care options for seniors in Winter Springs, Florida. We are conveniently nearby a large shopping center, as well as many parks, shops and restaurants.

Our lovely single-story community has 64 apartments with three different floor plans for residents to choose from, varying from 240-360 square feet. Watch your favorite film in our TV room, enjoy an outdoor barbecue on our patio or take a stroll with friends on our walking paths with lakeside views, at Palmetto Landing there is something for everyone to enjoy. We offer a variety of amenities and activities, including:

Zumba
Bocce ball
Pet therapy
Computer class
Strollers and rollers club

At Palmetto Landing our staff is devoted to providing our residents with the best care. They do this by continually receiving training and creating personalized care plans with each resident. We only hire individuals who share our passion for senior care and our excellent reputation for care reflects that.

We are a proud partner in the Winter Springs community. We often host events and seminars geared towards educating and informing the public on a variety of healthcare topics. We also have monthly Alzheimer's support groups...

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Palmetto Landing

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Vegetarian

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Air conditioned

Community Amenities

On-site dining options

Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Computer or media center

Recreational areas

Game room
Piano or organ
Raised garden beds

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Wander guard or similar system available
Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard

Languages spoken

Spanish

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Protestant services
Catholic services

Reviews of Palmetto Landing

3.5

(37 reviews)

Write a Review

Cleanliness

3.6

Care services

3.5

Staff

No data collected

Meals & dining

No data collected

Activities

3.5

Value for cost

3.5

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1-10 of 37 reviews

3.5
May 11, 2021
anonymous - Toured community
Verified Review
My review of Palmetto Landing

Our family had an in person tour and it was a good experience, the community was clean. However it just seemed more of an older crowd, and residents who needed more help then what we were looking for. The community itself was also older and more traditional.


4.0
September 30, 2020
Anonymous - Loved one of resident/client
My review of Palmetto Landing

We chose Palmetto Landing because it is close to where my sister and I lived. The room sizes here were small but adequate for what she needed. The food here was ok. We had to bring in special care services to this facility, they offer some and some they don't. I would recommend this community.


3.0
August 14, 2020
Anonymous - Loved one of resident/client
Care services were just okay

The food could of been a lot better. The rooms were fine. The care services were just okay, they claimed she needed more medication then what she actually need. They never knew where her medicine was, it was either "lost" or "couldn't find it." One thing that did stand out to us was the location, we liked the layout of the facility. The administrator we spoke to in the beginning was excellent,


1.0
August 4, 2020
Anonymous - Loved one of resident/client
Unsafe care for those with dementia or medical conditions

I had a terrible experience with Palmetto Landing. My father was diabetic with early to moderate stage dementia. Upon move-in we reviewed this information on his monitoring needs with the director, the nurses, and the physician who would be seeing him here. I found out nearly 3 months later with an ambulance ride to the emergency room that they had not checked his blood sugar in 3 months! It was critically high. They kept commenting on mental status changes and never thought to check his blood sugar. That is unreal to me as an RN and unacceptable. The wellness/nurse director was always very rude to me on the phone, very condescending, and would call me to tell me things my father was doing "wrong" despite having dementia. Never had anything help to offer to improve his quality of life. Their memory care wing is a sorry excuse for memory care, now that I have seen how real memory care facilities function properly and offer care and support. My father did not receive that at Palmetto Landing. He was treated poorly and neglected. I would show up unannounced and find him in the same clothing, unbathed, that he had on 5 days prior, with soiled clothing in his room, and moldy food in his mini-fridge. This is an unsafe place for memory care for many reasons. My Dad lived here for 4 long months while we were searching for a better fit. He was disrespected and treated poorly. He developed new "behaviors" during this time and no one was willing to help get a consult for him. During that time I received many phone calls in the middle of the night saying he was being difficult and threatening to send him to the ER by ambulance and then just not accept him back. Basically threatening to abandon him unsafely if we could not secure a new facility for him quickly enough. They gave me 2 hours notice on a holiday weekend to hire 1:1 care or they would drop him off at the ER and not take him back. So we hired 1:1 companion care for Dad to protect him and ensure he was safe until we could relocate him, and those sitters would tell me what really went on in the facility. His "behaviors" were related to the disrespect he faced at Palmetto Landing and mostly stopped once we got him to a better facility with caregivers trained in dementia care and how to talk to and treat someone who doesn't understand what is happening to them. It is scary for someone with dementia to be in new surroundings with strangers caring for them, strangers wandering into their rooms at all hours of the night startling them out of sleep, yelling at them, taking their belongings, etc. A GOOD memory care facility will mitigate all these things as much as possible and calmly re-direct and console in a helpful manner, not yell at residents and expect dementia patients to understand and change their behavior on their own.


1.0
August 4, 2020
Anonymous - Loved one of resident/client
Unsafe for those with dementia or medical conditions

I had a terrible experience with Palmetto Landing. My father was diabetic with early to moderate stage dementia. Upon move-in we reviewed this information on his monitoring needs with the director, the nurses, and the physician who would be seeing him here. I found out nearly 3 months later with an ambulance ride to the emergency room that they had not checked his blood sugar in 3 months! It was critically high. They kept commenting on mental status changes and never thought to check his blood sugar. That is unreal to me as an RN and unacceptable. The wellness/nurse director was always very rude to me on the phone, very condescending, and would call me to tell me things my father was doing "wrong" despite having dementia. Never had anything help to offer to improve his quality of life. Their memory care wing is a sorry excuse for memory care, now that I have seen how real memory care facilities function properly and offer care and support. My father did not receive that at Palmetto Landing. He was treated poorly and neglected. I would show up unannounced and find him in the same clothing, unbathed, that he had on 5 days prior, with soiled clothing in his room, and moldy food in his mini-fridge. This is an unsafe place for memory care for many reasons. My Dad lived here for 4 long months while we were searching for a better fit. He was disrespected and treated poorly. He developed new "behaviors" during this time and no one was willing to help get a consult for him. During that time I received many phone calls in the middle of the night saying he was being difficult and threatening to send him to the ER by ambulance and then just not accept him back. Basically threatening to abandon him unsafely if we could not secure a new facility for him quickly enough. They gave me 2 hours notice on a holiday weekend to hire 1:1 care or they would drop him off at the ER and not take him back. So we hired 1:1 companion care for Dad to protect him and ensure he was safe until we could relocate him, and those sitters would tell me what really went on in the facility. His "behaviors" were related to the disrespect he faced at Palmetto Landing and mostly stopped once we got him to a better facility with caregivers trained in dementia care and how to talk to and treat someone who doesn't understand what is happening to them. It is scary for someone with dementia to be in new surroundings with strangers caring for them, strangers wandering into their rooms at all hours of the night startling them out of sleep, yelling at them, taking their belongings, etc. A GOOD memory care facility will mitigate all these things as much as possible and calmly re-direct and console in a helpful manner, not yell at residents and expect dementia patients to understand and change their behavior on their own.


4.0
January 15, 2020
Anonymous - Toured community

Very nice and small enough for my mother. The price was a little more affordable than the sister location of the Cascade, however price is a major consideration for my mother.


5.0
May 7, 2019
Dawn R - Loved one of resident/client

My mother is living at Palmetto Landing. The care givers are excellent and very kind to my mother. They treat her as if she is one of their family. The facility is clean, the food is good, and the activities director is committed to having the best experiences for the residents. I wouldn't want my mother to be anywhere else.


4.0
March 21, 2019
Suzanne - Loved one of resident/client
Verified Review
Review of Palmetto Landing

The pricing chart for each individual support services is very high. It is very difficult to keep a person for a long time in this facility due to the high cost of services needed.


4.5
January 25, 2018
My mother survived Hurricane Maria
So glad we came to Brookdale Community

We were very afraid of what it would be like for Mom in this new environment but in her first day she started chair excerises and more! I am only too happy to say how much more at ease our family is at the individual quality and professional care we have all been given. Many special thanks to all who have helped us feel we made the best choice for Mom.


0.5
September 12, 2017
Anonymous - Loved one of resident/client
Verified Review
I'd Rate Them a Zero

It was horrible here and we got dad out in 4 days. They [Removed] and do not provide healthy protection. He was left soiled for hours and once he was unchanged since we left him from the day before. The bathroom was dirty with unsanitary stuff and they promised to clean the bathroom by the time we came back from an appointment. They didn't say sorry and when we tried to talk to the director, she said she would call us back but she never called back. We requested a refund and even asked to prorate the 4 day he was there. The community is totally unhealthy and it was a terrible experience. I do not recommend that place to anyone.


Frequently Asked Questions

Palmetto Landing offers Studio, 1 Bedroom and Semi-Private. Learn more.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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