A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living

Palmetto Landing

1016 Willa Springs Drive, Winter Springs, FL 32708

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Palmetto Landing community exterior
20 Photos
20 Photos available
3 Floor plans
3 Floor plans available
Palmetto Landing in google map
street view of Palmetto Landing
anonymous - Loved one of resident/client
5.0
Palmetto Landing Review

Palmetto Landing is a Godsend. A Place for Mom - equally a Godsend. We chose this facility initially because of all of the reasons above, but also we had been displaced due to Hurricane Ida. The staff here are very easy to work with. They are consistent in their care and compassion. My mother is a smoker, and they worked with us to ensure my mother is safe as she goes out to smoke.... Read more

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About the facility Palmetto Landing

Walking paths on the well-appointed grounds at Palmetto Landing give views of the water, with shaded seating areas perfect for conversing with neighbors. This one-story senior living community provides assisted living and memory care, with a pet-friendly environment for those with a four-legged companion. Open and airy spaces offer opportunities for games, music, and dining, while a dedicated care staff stands by ready to lend a helping hand. Managing partner Greenbrier Senior Living lends their expertise and knowledge to help provide a high standard of care.

Those with Alzheimer’s or dementia work with a team of specially trained caregivers dedicated to learning each resident’s personal preferences and life story in a community atmosphere. This secure area of the community also features a greenscape with a tranquil fountain and gardening area.

There’s plenty of natural beauty nearby that residents can enjoy. Take a walk on the Cross Seminole Trail at Big Tree Park, or enjoy the wildlife at one of the many nearby parks and nature preserves. Additional attractions include the Winter Park History Museum, Kraft Azalea Garden, and the Zora Neale Hurston National Museum of Fine Arts.

State Licensing Information

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Palmetto Landing is a community within Greenbrier Senior Living properties. See all Greenbrier Senior Living communities.

Pricing for Palmetto Landing

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Palmetto Landing

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Amenities at Palmetto Landing

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Guest Meals
Meals Provided
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Protestant Services
Catholic Services

Reviews for Palmetto Landing

3.4(45 reviews)
Write a Review
Cleanliness

3.6

Friendliness

3.6

Meals & Dining

3.0

Care Services

3.3

Activities

3.4

Staff

3.5

Value for Cost

3.4

Overall Experience
11
15
11
1
7
Date Submitted
5
6
8
Reviewer
0
29
15
0
Care Received
7
38
1-20 of 45 reviews
Sort by

5.0
anonymous - Loved one of resident/client
Assisted Living
March 27, 2023
Verified Review
Palmetto Landing Review

Palmetto Landing is a Godsend. A Place for Mom - equally a Godsend. We chose this facility initially because of all of the reasons above, but also we had been displaced due to Hurricane Ida. The staff here are very easy to work with. They are consistent in their care and compassion. My mother is a smoker, and they worked with us to ensure my mother is safe as she goes out to smoke.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
February 1, 2023
Verified Review
Tour Experience

When we toured with Palmetto Landing, we were passed off to many different people. The facility is larger and I felt it would be hard for someone using a walker to navigate. It was also a lot more expensive but I felt that they did not offer more for the money.


4.0
anonymous - Loved one of resident/client
Assisted Living
January 25, 2023
Verified Review
Pleasant and Safe Community

The staff were really nice, friendly, and accommodating. They went the extra mile to make sure my mom was comfortable while she was there. They were very communicative and kept us in the loop / updated. They were short staffed but did the best they could and did a good job with my mom.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

3

Staff

4

Value for Cost

4


3.0
anonymous - Loved one of resident/client
Assisted Living
January 10, 2023
Verified Review
Good facility. Wrong fit.

I think Palmetto Landing is a very good facility and a good value. But it isn't the right fit for everyone. I would encourage families to make sure their loved one is thoroughly evaluated before being placed.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

2

Activities

4

Staff

4

Value for Cost

3


1.0
Anonymous - Loved one of resident/client
Assisted Living
December 9, 2022
Verified Review
Need more staff

My loved one is no longer here, we moved her to a different facility. They need more staff. I only ever saw 2 staff members for 18 residents.

Cleanliness

2

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

3

Value for Cost

1


1.0
Anonymous - Loved one of resident/client
Memory Care
December 2, 2022
Verified Review

This is the worst place I have been! Most of the staff that works there don't have certificates for home health or CNA. The don't even speak English. The one guy that was always working a double would sleep at night and my loved one told me that he would hit them and was trying to rape them, but since my loved one has memory care issues they weren't going to believe them, but I know my loved one and I know something happened. He wasn't raped cause I took my loved one to the doctor. But he was dramatic.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


3.0
Robert - Toured community
Assisted Living
August 31, 2021
Verified Review
My tour review

This facility was used for another loved one. I did not really see any changes from the past when we were there previously. They wanted my loved one to be tested weekly due to no vaccine and I did not see the need for this.


4.0
anonymous - Loved one of resident/client
Assisted Living
August 25, 2021
Verified Review
my review of Palmetto Landing

When you do your tour pay attention to the care of the residents are receiving and not the sales pitch. Ask questions so that you really understand what they offer. I would recommend this community if your loved one is more independent.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

4

Staff

4

Value for Cost

4


3.5
anonymous - Toured community
Assisted Living
May 11, 2021
Verified Review
My review of Palmetto Landing

Our family had an in person tour and it was a good experience, the community was clean. However it just seemed more of an older crowd, and residents who needed more help then what we were looking for. The community itself was also older and more traditional.


4.0
anonymous - Loved one of resident/client
Memory Care
September 30, 2020
Verified Review
My review of Palmetto Landing

We chose Palmetto Landing because it is close to where my sister and I lived. The room sizes here were small but adequate for what she needed. The food here was ok. We had to bring in special care services to this facility, they offer some and some they don't. I would recommend this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Loved one of resident/client
Memory Care
August 14, 2020
Verified Review
Care services were just okay

The food could of been a lot better. The rooms were fine. The care services were just okay, they claimed she needed more medication then what she actually need. They never knew where her medicine was, it was either "lost" or "couldn't find it." One thing that did stand out to us was the location, we liked the layout of the facility. The administrator we spoke to in the beginning was excellent,

Cleanliness

4

Friendliness

4

Care Services

3

Activities

3

Value for Cost

3


1.0
anonymous - Loved one of resident/client
Memory Care
August 4, 2020
Unsafe care for those with dementia or medical conditions

I had a terrible experience with Palmetto Landing. My father was diabetic with early to moderate stage dementia. Upon move-in we reviewed this information on his monitoring needs with the director, the nurses, and the physician who would be seeing him here. I found out nearly 3 months later with an ambulance ride to the emergency room that they had not checked his blood sugar in 3 months! It was critically high. They kept commenting on mental status changes and never thought to check his blood sugar. That is unreal to me as an RN and unacceptable. The wellness/nurse director was always very rude to me on the phone, very condescending, and would call me to tell me things my father was doing "wrong" despite having dementia. Never had anything help to offer to improve his quality of life. Their memory care wing is a sorry excuse for memory care, now that I have seen how real memory care facilities function properly and offer care and support. My father did not receive that at Palmetto Landing. He was treated poorly and neglected. I would show up unannounced and find him in the same clothing, unbathed, that he had on 5 days prior, with soiled clothing in his room, and moldy food in his mini-fridge. This is an unsafe place for memory care for many reasons. My Dad lived here for 4 long months while we were searching for a better fit. He was disrespected and treated poorly. He developed new "behaviors" during this time and no one was willing to help get a consult for him. During that time I received many phone calls in the middle of the night saying he was being difficult and threatening to send him to the ER by ambulance and then just not accept him back. Basically threatening to abandon him unsafely if we could not secure a new facility for him quickly enough. They gave me 2 hours notice on a holiday weekend to hire 1:1 care or they would drop him off at the ER and not take him back. So we hired 1:1 companion care for Dad to protect him and ensure he was safe until we could relocate him, and those sitters would tell me what really went on in the facility. His "behaviors" were related to the disrespect he faced at Palmetto Landing and mostly stopped once we got him to a better facility with caregivers trained in dementia care and how to talk to and treat someone who doesn't understand what is happening to them. It is scary for someone with dementia to be in new surroundings with strangers caring for them, strangers wandering into their rooms at all hours of the night startling them out of sleep, yelling at them, taking their belongings, etc. A GOOD memory care facility will mitigate all these things as much as possible and calmly re-direct and console in a helpful manner, not yell at residents and expect dementia patients to understand and change their behavior on their own.

Cleanliness

2

Friendliness

1

Care Services

1

Activities

1.5

Value for Cost

3


1.0
anonymous - Loved one of resident/client
Memory Care
August 4, 2020
Unsafe for those with dementia or medical conditions

I had a terrible experience with Palmetto Landing. My father was diabetic with early to moderate stage dementia. Upon move-in we reviewed this information on his monitoring needs with the director, the nurses, and the physician who would be seeing him here. I found out nearly 3 months later with an ambulance ride to the emergency room that they had not checked his blood sugar in 3 months! It was critically high. They kept commenting on mental status changes and never thought to check his blood sugar. That is unreal to me as an RN and unacceptable. The wellness/nurse director was always very rude to me on the phone, very condescending, and would call me to tell me things my father was doing "wrong" despite having dementia. Never had anything help to offer to improve his quality of life. Their memory care wing is a sorry excuse for memory care, now that I have seen how real memory care facilities function properly and offer care and support. My father did not receive that at Palmetto Landing. He was treated poorly and neglected. I would show up unannounced and find him in the same clothing, unbathed, that he had on 5 days prior, with soiled clothing in his room, and moldy food in his mini-fridge. This is an unsafe place for memory care for many reasons. My Dad lived here for 4 long months while we were searching for a better fit. He was disrespected and treated poorly. He developed new "behaviors" during this time and no one was willing to help get a consult for him. During that time I received many phone calls in the middle of the night saying he was being difficult and threatening to send him to the ER by ambulance and then just not accept him back. Basically threatening to abandon him unsafely if we could not secure a new facility for him quickly enough. They gave me 2 hours notice on a holiday weekend to hire 1:1 care or they would drop him off at the ER and not take him back. So we hired 1:1 companion care for Dad to protect him and ensure he was safe until we could relocate him, and those sitters would tell me what really went on in the facility. His "behaviors" were related to the disrespect he faced at Palmetto Landing and mostly stopped once we got him to a better facility with caregivers trained in dementia care and how to talk to and treat someone who doesn't understand what is happening to them. It is scary for someone with dementia to be in new surroundings with strangers caring for them, strangers wandering into their rooms at all hours of the night startling them out of sleep, yelling at them, taking their belongings, etc. A GOOD memory care facility will mitigate all these things as much as possible and calmly re-direct and console in a helpful manner, not yell at residents and expect dementia patients to understand and change their behavior on their own.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
January 15, 2020

Very nice and small enough for my mother. The price was a little more affordable than the sister location of the Cascade, however price is a major consideration for my mother.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Dawn R - Loved one of resident/client
Memory Care
May 7, 2019

My mother is living at Palmetto Landing. The care givers are excellent and very kind to my mother. They treat her as if she is one of their family. The facility is clean, the food is good, and the activities director is committed to having the best experiences for the residents. I wouldn't want my mother to be anywhere else.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Suzanne - Loved one of resident/client
Memory Care
March 21, 2019
Verified Review
Review of Palmetto Landing

The pricing chart for each individual support services is very high. It is very difficult to keep a person for a long time in this facility due to the high cost of services needed.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
My mother survived Hurricane Maria
Memory Care
January 25, 2018
So glad we came to Brookdale Community

We were very afraid of what it would be like for Mom in this new environment but in her first day she started chair excerises and more! I am only too happy to say how much more at ease our family is at the individual quality and professional care we have all been given. Many special thanks to all who have helped us feel we made the best choice for Mom.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


0.5
anonymous - Loved one of resident/client
Memory Care
September 12, 2017
Verified Review
I'd Rate Them a Zero

It was horrible here and we got dad out in 4 days. They [Removed] and do not provide healthy protection. He was left soiled for hours and once he was unchanged since we left him from the day before. The bathroom was dirty with unsanitary stuff and they promised to clean the bathroom by the time we came back from an appointment. They didn't say sorry and when we tried to talk to the director, she said she would call us back but she never called back. We requested a refund and even asked to prorate the 4 day he was there. The community is totally unhealthy and it was a terrible experience. I do not recommend that place to anyone.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
anonymous - Loved one of resident/client
Memory Care
July 21, 2017
Verified Review
Father is Well Here

This community is working out pretty well for my father with his move here. They are taking good care of him, and his needs. All is well so far, and I'am pleased with all they have done for our family. He is safe, and in good hands overall.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
June 27, 2017
Verified Review
So Far Everything Good

From what I have heard from my sister,everything is working out pretty well for my mother in this community. She is doing well, and we are comfortable with her move to this facility. I haven't heard any complaints, or any problems so far.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 45 reviews

Neighborhood around Palmetto Landing

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Frequently Asked Questions about Palmetto Landing

Palmetto Landing offers Studio, 1 Bedroom and Semi-Private. Learn more.

Call (407) 699-7999 to reach a resident at Palmetto Landing.

To reach a resident at Palmetto Landing call: (407) 699-7999



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.