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Palmcrest Grand Retirement

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3503 Cedar Avenue, Long Beach, CA 90807

9.6
Review score
101 reviews
Add review
9.6
Review score
101 reviews
5 star
62%
4 star
21%
3 star
9%
2 star
3%
1 star
5%
See all reviews
For pricing & availability:
(866) 374-4058
Palmcrest Grand Retirement
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Palmcrest Grand Retirement
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Anonymous
-
Family/friend
4.0
Would recommend to others
They are upgrading the lobby of the facility nicely. The staff does rotate a lot but that's probably to be expected for a 24/7 facility. They do have activities for the residents which my mom comments she enjoys. They also generally seem easy to get a hold of.

About the facility
Palmcrest Grand Retirement

Palmcrest Grand Retirement is proud to be a senior living community featured in national press for it’s established, supportive community. We provide for residents that desire independent living, assisted living, and/or memory care services. We believe in cultivating a truly exceptional way of life that allows residents the dignity to design each day according to their own desires.

Our natural landscape is emboldened by rich, green foliage and trees, and a peaceful courtyard that provides residents and guests the opportunity to relax in the outdoors. Our community is designed in a hotel-like fashion that always feels like home and complements the dignity, safety, and quality of life to all residents, while always serving their distinct needs.

Community Amenities and Services

Our community is nurtured by our deep consideration to treat residents like family. A concierge is available for any questions or needs, like help with transportation services. Our caregiving staff is available around all hours for your personal and medical services needs, like medication management and daily assistance. Compassionate nursing staff is available 24/7 and personalized service plans are designed for each resident. We also have established partnerships with local medical health services in the area for any advanced or ongoing healthcare...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Palmcrest Grand Retirement

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Palmcrest Grand Retirement

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Palmcrest Grand Retirement
Palmcrest Grand Retirement

3503 Cedar Avenue, Long Beach, CA 90807

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Bay Towers at Bixby Knolls
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3737 Atlantic Avenue, Long Beach, CA 90807

9.6
Review score
101 reviews
9.6
Review score
101 reviews
5 star
62%
4 star
21%
3 star
9%
2 star
3%
1 star
5%
9.9
Review score
63 reviews
9.9
Review score
63 reviews
5 star
73%
4 star
16%
3 star
5%
2 star
0%
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6%
9.6
Review score
26 reviews
9.6
Review score
26 reviews
5 star
72%
4 star
12%
3 star
0%
2 star
4%
1 star
12%
9.1
Review score
65 reviews
9.1
Review score
65 reviews
5 star
72%
4 star
18%
3 star
2%
2 star
2%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at Palmcrest Grand Retirement

Healthcare Services

  • Non-Ambulatory Care
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Vegan
  • Professional Chef
  • Special Dining Programs
  • Pureed Meals
  • Meals Provided
  • Room Service
  • Low / No Sodium
  • Restaurant Style Dining
  • Guest Meals
  • No Sugar

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Air Conditioned
  • Ground Floor Units
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Common areas

  • Barber Shop
  • Library
  • Indoor Atrium
  • Beauty Salon
  • Indoor Common Areas
  • Outdoor Common Areas
  • Outside Patio
  • Main Street Shops
  • TV Lounge
  • Private Bath
  • Central Fireplace

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Billiards Lounge
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Filipino
  • Spanish
  • English

Activities

  • Book Club
  • Bridge Club
  • Mormon/LDS Services
  • Visiting Rabbi
  • Day Trips and Outings
  • Karaoke
  • Holiday Parties
  • Choir / Singing Club
  • Dances
  • Bible Study Group
  • Yoga / Chair Yoga
  • Gardening Club
  • Activities Off-site
  • Cards / Pinochle Club
  • Current Events Club
  • Other Religious Services
  • Catholic Services
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Light Therapy Programs
  • Quilting or Sewing Club
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Devotional Activities Offsite
  • Wii Bowling
  • Trivia Games
  • Jewish Services
  • Stretching Classes
  • Activities On-site
  • Resident Band or Musicians
  • Art Classes
  • Birthday Parties
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Community Service Organizations
  • Walking Club
  • Protestant Services
  • Pet-focused Programs
  • Christian Services

Reviews

for Palmcrest Grand Retirement

9.6Review score101 reviews
9.6
Review score
101 reviews
5 star
62%
4 star
21%
3 star
9%
2 star
3%
1 star
5%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Palmcrest Grand Retirement with 9.6 out of 10 using our proprietary review score based on 31 reviews in the last 2 years. Over all time, Palmcrest Grand Retirement has 101 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.3
Staff
4.8
Meals & Dining
4.5
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Palmcrest Grand Retirement with 9.6 out of 10 using our proprietary review score based on 31 reviews in the last 2 years. Over all time, Palmcrest Grand Retirement has 101 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 101 reviews
Anonymous - Family/friend
Assisted Living
June 3, 2024
4.0
Verified Review
Would recommend to others
They are upgrading the lobby of the facility nicely. The staff does rotate a lot but that's probably to be expected for a 24/7 facility. They do have activities for the residents which my mom comments she enjoys. They also generally seem easy to get a hold of.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Sylvia Bustillos - Family/friend
Assisted Living
April 2, 2024
4.0
Review
It seems like they treat the residents well and it's nice and clean but sometimes some caretakers don't come soon when they are called also the food It is not good enough it is too greasy and no taste
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
2
WR - Family/friend
Assisted Living
January 5, 2024
4.0
Verified Review
Review for Palmcrest Grand Retirement
I would recommend it overall, either assisted living or memory care. I would share how the staff has guided through the terrible state of healthcare in this country and seeing to the demands my father makes.I took a tour, and I found no fault with the facilities.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Bill Reynolds - Family/friend
Memory Care
December 20, 2023
5.0
Very Helpful
They provided helpful guidance through the American healthcare maze, seeing to it that my father, just moved from out of state received a checkup at a hospital, and was able to see a doctor. They were quite accommodating of my father's wants and needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Danielle M - Family/friend
Memory Care
August 8, 2023
1.0
Terrible experience
My mother's partner "[name removed]" was transferred from another facility...after a fall. He was assessed at that facility by a woman from Palmcrest who approved him for transfer. She physically saw him, reviewed his condition, spoke with him, and yet overlooked the neon yellow bracelet that says “FALL RISK”. [name removed] was medically transporte transported to Palmcrest (Paid for out of pocket) around [date removed]. By 3:00 that same day we were told he would not be allowed to stay and he would need to be out of the facility that night. The lead administrator told us that the owner would not allow for him to stay as a resident because he is a fall risk... that was in his file from the beginning. After hours of tears and phone calls the decision was made to take him home. To a two story house. In my car. No one even offered to help with arranging transport. Every medical professional we have spoken to about his treatment have been appalled and voiced disgust at the utter failures of Palmcrest.
Cleanliness
4
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Yvette S - Toured community
Memory Care
July 11, 2023
5.0
Best place for your love ones to feel relax
Warm welcome when you come in. Everyone is so friendly. This place has a great setup for our love one won’t be bored. Lots of activities for them to be involved with throughout the day. Movies, workouts. Games. They have your loves ones laughing with all the fun times. And very clean. Please come by and check this wonderful place out for your loves.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Monique - Family/friend
Memory Care
May 31, 2023
4.0
Verified Review
A Grand Choice for Your Loved One
My loved one is currently a resident at Palmcrest Grand Retirement. I would recommend the facility, but they are probably a 3 on general communication with the family. If something is important, they communicate it immediately. Otherwise, you need to be a bit more proactive. Whenever we have asked questions, we have gotten answers quickly and the staff has always been very helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Palmcrest Grand Retirement
May 31, 2023
Thank you for the feedback. We appreciate your review and will work on our communication skills.
Ally - Toured community
Assisted Living
May 27, 2023
5.0
Honey and very welcoming
Very happy with my tour experience. [name removed] was helpful and Knowledgeable. The residence was cozy and seemed like everyone genuinely enjoys living there. My husband and I would feel comfortable having my FIL living here.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Palmcrest Grand Retirement
May 31, 2023
We appreciate your kind review.
Patricia - Family/friend
Assisted Living
May 8, 2023
5.0
Verified Review
Truly a place away from home!
I would strongly recommend this facility for the friendliness and availability of the staff. The housekeeping is very good and consistent in their role and respond rapidly to any issues and needs of the residents. The food is good, but obviously not always the best. It's edible. There are numerous activities and interaction with other residents, which makes it a pleasant experience. But overall, the good service, friendliness and accommodating staff supersedes any minor flaw!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Palmcrest Grand Retirement
May 9, 2023
Thank you for your review. We appreciate your feedback and are so happy you and your family have chosen to be a part of the Palmcrest community.
Martha - Family/friend
Assisted Living
May 5, 2023
5.0
Verified Review
The staff was wonderful and my mother and us had the best experience. I have recommended the place to a friend and a relative. I usually do not make recommendations but I was very impressed on how they managed my mother's care and how they expressed their compassion until the last day. My observation was that all the residents are vey pleased and their well adjusted living conditions promote a very good experience for the new residents and relatives.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Luciano C - Family/friend
Assisted Living
April 28, 2023
5.0
Great support from [name removed] and Palmcrest Grand
"I was in a difficult situation when I needed to find a senior assisted living place for my friend [name removed]. Luckily, I was referred to [name removed] from Palmcrest Grand through A Place for Mom. [name removed] was extremely helpful and knowledgeable, patiently walking me through the entire process of finding a suitable place for my friend. She was compassionate and understanding of my concerns, and provided clear and concise information about the facility and its services. [name removed] professionalism and expertise made the whole process much easier and less overwhelming. Palmcrest Grand is a beautiful facility, with spacious rooms and a welcoming atmosphere. The staff is friendly, caring, and attentive to the needs of each resident. I would highly recommend [name removed] and Palmcrest Grand to anyone looking for a senior assisted living facility that truly cares about its residents. Thank you, [name removed], for making a difficult time easier for me and my friend.”
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Adrianne - Family/friend
Assisted Living
February 26, 2023
5.0
I finally feel like my mother is safe and happy.
Everyone at Palmcrest is amazing and has gone above and beyond to help my mother. She moved in right before a knee-replacement surgery and upon learning that her last residence did not actually make important pre-op appointments, they jumped in and did everything possible for my mother to keep her original surgery date. Palmcrest is clean and pleasant and my mother says it feels more like a resort than an assisted living. She is also a very picky eater, but likes the food a lot there. It's still early and she is adapting, but I am very happy with her treatment there so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Juan D - Resident/client
Independent Living
February 14, 2023
5.0
Tour
We fell in love with the Facility the minute we walked in. We were very impressed with the cleanliness and order , and the friendly atmosphere. I felt very welcomed and respected. Fell in love with the facility and Staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Palmcrest Grand Retirement
February 16, 2023
Thank you Juan for your review, Palmcrest welcomes you to your new home.
Irene R - Resident/client
Assisted Living
December 20, 2022
5.0
Resident of Palmcrest Grand
My name is [Named Removed] I'm happy with the activities here we have a lot of fun my favorite activity is Wii bowling and balloon valley ball. I made a lot of good lifetime friends here I enjoy my days here at Palmcrest I'm glad I found a home here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Dwana W - Resident/client
Assisted Living
December 20, 2022
5.0
Happy resident of Palmcrest
[name removed] is a helpful outgoing carefree person to have as our senior living Winner for 2023 she is always willing to help the residents at Palmcrest with a smile, she never refuses to assist in a problem. From Palmcrest Grand Resident council President
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Susan B - Family/friend
Assisted Living
December 15, 2022
5.0
Palmcrest is Grand
Two sisters, not just one sister currently reside at Palmcrest Grand. Our initial contact was [name removed] who was lovely and helpful on the phone but even more so on our visit. She took her time on our tour and showed us the facilities with such pride and enthusiasm. My sister was genuinely excited about making the transition from a skilled nursing facility and [name removed] was instrumental in navigating the process. A month later our other sister moved in and now they are roommates. The staff is so friendly and attentive. Our sisters are thriving and although they both benefit from the assistance part of the facility, they are more independent and happy being at Palmcrest Grand.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jane - Resident/client
Assisted Living
December 15, 2022
5.0
Great facility
[name removed] was a terrific help getting my sisters admitted. Everyone is so friendly and kind. They really care about the residents. Nice outdoor space. Activities encourage a sense of community for the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Maura G
Assisted Living
December 15, 2022
5.0
The best experience
Palmcrest Grand is great! Professional, friendly, responsive management team and staff. Property is very well maintained and cleanly. Wonderful group of residents and super fun activities. Central location to everything you might meet. As a resident I highly recommend.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Shahram - Toured community
Assisted Living
December 14, 2022
5.0
Palmcrest
Had a wonderful experience with [name removed] and her tour she was knowledgeable and friendly she made my mother feel right at home. She noticed all the activities and was greeted with friendly caregivers and residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Raymond Brown - Family/friend
Assisted Living
December 13, 2022
5.0
Good staff who carry out their daily routine in a professional manner
They care about the people who live there and from what I have seen conduct themselves in a professional manner. Our family is glad that we found this place, how they go about looking after our mother is a blessing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 101 reviews

Neighborhoods
around Palmcrest Grand Retirement

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Frequently Asked Questions
about Palmcrest Grand Retirement

Palmcrest Grand Retirement offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Palmcrest Grand Retirement 9.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (562) 595-4551 to reach a resident at Palmcrest Grand Retirement.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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