Palmcrest Grand Retirement

I would strongly recommend this facility for the friendliness and availability of the staff. The housekeeping is very good and consistent in their role and respond rapidly to any issues and needs of the residents. The food is good, but obviously not always the best. It's edible. There are numerous activities and interaction with other residents, which makes it a pleasant experience. But overall, the good service, friendliness and accommodating staff supersedes any minor flaw!

The staff was wonderful and my mother and us had the best experience. I have recommended the place to a friend and a relative. I usually do not make recommendations but I was very impressed on how they managed my mother's care and how they expressed their compassion until the last day. My observation was that all the residents are vey pleased and their well adjusted living conditions promote a very good experience for the new residents and relatives.

"I was in a difficult situation when I needed to find a senior assisted living place for my friend [name removed]. Luckily, I was referred to [name removed] from Palmcrest Grand through A Place for Mom. [name removed] was extremely helpful and knowledgeable, patiently walking me through the entire process of finding a suitable place for my friend. She was compassionate and understanding of my concerns, and provided clear and concise information about the facility and its services. [name removed] professionalism and expertise made the whole process much easier and less overwhelming. Palmcrest Grand is a beautiful facility, with spacious rooms and a welcoming atmosphere. The staff is friendly, caring, and attentive to the needs of each resident. I would highly recommend [name removed] and Palmcrest Grand to anyone looking for a senior assisted living facility that truly cares about its residents. Thank you, [name removed], for making a difficult time easier for me and my friend.”

Everyone at Palmcrest is amazing and has gone above and beyond to help my mother. She moved in right before a knee-replacement surgery and upon learning that her last residence did not actually make important pre-op appointments, they jumped in and did everything possible for my mother to keep her original surgery date. Palmcrest is clean and pleasant and my mother says it feels more like a resort than an assisted living. She is also a very picky eater, but likes the food a lot there. It's still early and she is adapting, but I am very happy with her treatment there so far.

We fell in love with the Facility the minute we walked in. We were very impressed with the cleanliness and order , and the friendly atmosphere. I felt very welcomed and respected. Fell in love with the facility and Staff.

My name is [Named Removed] I'm happy with the activities here we have a lot of fun my favorite activity is Wii bowling and balloon valley ball. I made a lot of good lifetime friends here I enjoy my days here at Palmcrest I'm glad I found a home here.

[name removed] is a helpful outgoing carefree person to have as our senior living Winner for 2023 she is always willing to help the residents at Palmcrest with a smile, she never refuses to assist in a problem. From Palmcrest Grand Resident council President

Two sisters, not just one sister currently reside at Palmcrest Grand. Our initial contact was [name removed] who was lovely and helpful on the phone but even more so on our visit. She took her time on our tour and showed us the facilities with such pride and enthusiasm. My sister was genuinely excited about making the transition from a skilled nursing facility and [name removed] was instrumental in navigating the process. A month later our other sister moved in and now they are roommates. The staff is so friendly and attentive. Our sisters are thriving and although they both benefit from the assistance part of the facility, they are more independent and happy being at Palmcrest Grand.

[name removed] was a terrific help getting my sisters admitted. Everyone is so friendly and kind. They really care about the residents. Nice outdoor space. Activities encourage a sense of community for the residents.

Palmcrest Grand is great! Professional, friendly, responsive management team and staff. Property is very well maintained and cleanly. Wonderful group of residents and super fun activities. Central location to everything you might meet. As a resident I highly recommend.

Had a wonderful experience with [name removed] and her tour she was knowledgeable and friendly she made my mother feel right at home. She noticed all the activities and was greeted with friendly caregivers and residents.

They care about the people who live there and from what I have seen conduct themselves in a professional manner. Our family is glad that we found this place, how they go about looking after our mother is a blessing.

My beautiful mother moved into Palmcrest Grand last year. My brother, sister in law, mom and myself visited and toured right around Thanksgiving. [name removed], in marketing was very kind and focused on mom and her needs, which are many. Mom took to greeters right away and looked forward to her move in. Since moving in, mom has adjusted to her surroundings. Staff keeps me posted on mom when I'm away. They are proactive in her care and needs. My sister in law and I visit unannounced at all different times and have never found her wanting. Mom is always clean, her apt., and laundry are cleaned regularly. Palmcrest Grand has given me peace of mind, knowing that mom is safe, comfortable and cared for. I couldn't be more confident in her care and well being. Two thumbs up for administration, caregivers, activities director, med techs and all the staff. They all do their job with love and care.

After viewing various care facilities I entrusted my brother’s well-being and safety to Palmcrest. Living in another country I was acutely aware I needed to find a care facility that was not just well equipped and very clean but, importantly, had highly skilled staff that were attentive, compassionate and willing to maintain communication. I was well aware when I returned home I could not just pop over and see my brother and sort out any difficulties. I knew I needed a care team that would openly communicate with me so we could collaboratively find the best response when my brothers needs changed. While all the Palmcrest team are helpful I am particularly thankful to [name removed] who has demonstrated she has genuine compassion for all the residents and has ensured I remain well informed regarding my brother’s health and needs. Another kind staff member is Lillian, activities director, who ensures I have video calls with my brother. My faith in Palmcrest has proven to be well placed!

My dad was there for 6 months. It became his home and he had alot of friends. Every single staff member is so nice to residents and visitors. He loved the food. I feel the caretakers go above and beyond. Its a very personable place.

This community has a range of elderly people. It's very nice and we'll maintained the staff are very pleasant and outgoing. The activity coordinators have fun activities for the residents and have very good entertainment during holiday parties and birthday celebrations.

I am very happy to know [name removed] She is very pleasant and helpful and a joy to know!!! I also enjoy [name removed] and activities. We do current events in the morning. I enjoy . When [name removed] comes around it adds a great touch.

I work in the health care field and I go to many homes in Long Beach but when I walk into Palmcrest I'm very pleased on how nice the staff greets me and my team members, The common areas are clean and there is always activities going on with the residents I see. I the residents always tell me the are very happy at Palmcrest Grand, I even reffered a few people to them.

I'm so happy to have my mom in a place called home we are so grateful for Meeting [name removed] the Director of Marketing she was so helpful to me and my family. Mom is happy with the food and the staff has been very nurturing with my mom. We are so grateful

First I want to start by saying how welcoming and warm [name removed] is and continues to be . We have been at Palmcrest for almost a year and my dad feels supported with room to be independent. The staff look out for the residence and provide a family like atmosphere. The activities director [name removed] goes and gets my dad when he forgets to attend, he loves the classes and activities. Anytime I need help [name removed] guides me and provides support. In addition [name removed] the DON absolutely wants the best for the residence and makes sure there needs are met. [name removed] and [name removed] have also provided me emotional support when I have felt the pressures of an aging parent. I want to give a warm shout out to [name removed] and [name removed] who go out of there way to make sure my dad is comfortable on second shift!!