Palmcrest Grand Retirement

This was not the right fit for me loved one.

Palmcrest is an awesome place! I'm so happy with our choice. The staff are very friendly, and I believe they truly have their clients' best interests at heart. The memory care unit is secure and safe for memory care patients. My loved one and everybody I've talked to say the food is fantastic. Their cook is an older Southern woman who really loves and takes pride in what she does, and that really comes out in the food. One area for improvement is I would like to see administration have more availability. Sometimes we have long waits for the people in front to help. But I understand that we're in critical times with staffing shortages. And that doesn't seem to be affecting nursing and daily care for the residents.

The tour was great but the facility was very large and the staff to resident ratio was lower. I think it is a better fit for people who are more independent and that just did not fit my grandpas needs.

From the start of our tour we noticed just how clean and inviting Palmcrest is, the front entrance was not cluttered with a bunch of decorations or people so it gave off a really calm atmosphere. Also when we speak to our loved one she seems to be happy with the meals.

We had a great tour with Palmcrest and the staff were all very friendly. The facility itself is nice, but we got more of an institutional feel.

We chose Palmcrest Grand Retirement mainly due to the location as well as the value for the money. The room sizes here are great, they have plenty of space. My dad raves about the food so he really enjoys it. They did a really good job of protecting their residents during covid, it was incredibly difficult to get in which was frustrating but it made me feel like my father was safe. I would absolutely recommend to other families.

Excellent marketing director and wonderful staff.

Been here long time. They treat me great. The people like me.

I feel protected and safe at Palmcrest Grand.

Great staff

This is fun to have a raffle today. Easter is a special holiday for me.

The community has newer upgrades, and the apartments have newer upgrades which are really nice so we enjoy that.

We chose Palmcrest Grand Retirement because it was referred to us by a family friend. The apartment sizes here were actually pretty good. Overall, I think the medical staff like their pharmacy did not keep up with the proper medication. I would not recommend to others.

I would recommend this community. It is a beautiful community. They have services available if COVID wasn't there. They have entertainment, corporate dining, a theater, and more activities, excluding COVID time. The administrator is nice.

Staff is always happy. They are a community I can afford for my mom. They have great security. My mom’s room is great. Some of the rooms are updated. Food is okay, they do have an alternate menu if you don’t like the nightly specials. It is harder for residents that can’t advocate for themselves. The administrative staff /management is great. They are very friendly and welcoming.

Clean, safe, multilevel Memory care. still in process renovations. organized scheduled events thru 2:30. I only observed level 2 watching TV together. good ratio of caregivers to residents.

My relative was in the facility for 2 months before going to live with family. She was very active when she first arrived, but 2 months later she was barely walking and had limited interactive communication. After less than 48 hours at home she continued to be lethargic and eventually refused to walk. She was taken to the hospital for evaluation where we learned she had been overly medicated while at the facility. She spent 2 weeks in the hospital detoxing before being released to return home. Very disappointed.