Pacifica Senior Living Union City

I would give a recommendation based on my experience to date. If a friend asked about my experience, I would give a positive review. We picked this community, because of the price, services, and geographic proximity.

When I came to pick up my she was unclean and smelled awful. She had to go to the hospital because she was dehydrated and had developed a UTI. Based on the experience we have had with Pacifica Senior Living, we would definitely NOT recommend this community to other families.

My advice: question the intake process and push for clarity on what they are charging and why and not to let them rush you. I am pleased with the care they have provided my dad. He seems to be content.

I gave a 3 on the overall experience because of billing issues, and communication issues. The care is of high quality and they seem to take an interest in the residents.

We loved Pacifica Union City! It was a very welcoming community with very attentive staff. They just love their patients and do whatever they can for them. The facility had a beautiful layout, and my loved one had her own room, unlike a lot of other facilities. It was very clean. They kept up with the laundry and all the cleaning. And I also liked that they offered 5 activities per day.

I came her as respite after my foot surgery. Staff is very caring, Food is great. Community is very beautiful. I am recommending to my friends already.

I am staying her at respite. I find this is a beautiful place. all the staff is very friendly and very caring. food is great. overall is very nice place to live

We were guided well through move in process

I am thankful for the lessons and experiences I am gaining from Pacifica Union City. Everyday is a different day. I enjoy the challenges and look forward to gaining more knowledge. I am lucky to have mentors and support from [name removed], the Business Office at Pacifica San Leandro and [name removed], our Executive Director.

Wonderful caring staff that go the extra mile! Beautiful clean community.

Amazing staff that go the above and beyond for care! Residents are wonderful. Wonderful community.

I have been a member of Pacifica Senior living Union City for only a short time. The good people of my new surroundings have made my stay enjoyable one thus far and I am looking forward to a long relationship with all my fellow members and staff here at Pacifica. staff are so wonderful, food is great community is so clean. Big backyard for to enjoying outdoor activities.

My parents moved into Pacifica Senior Living at Union City 8/2020. My mother had Alzheimer's and passed away 11/2020, and my dad has vascular dementia and continues to live there. We chose this facility because the environment was much nicer than other places - patients have their own bedrooms and only need to share a bathroom with one other same-sex resident. The facility is nicely decorated, and my dad and several other residents call it the hotel because it looks so nice. My dad loves the food and even held off on eating homemade cookies during a recent visit because he didn't want to spoil his appetite. He is always happy and clean when I visit him. I had concerns for a while because there was a lot of staff turnover a few months ago, but the new staff seem much better - my phone and email messages are returned promptly, which was an issue with previous staff. The new activity director seems to be doing a lot with the residents - I can see photos and videos of the activities on the facility's Facebook page - and the new memory care director [name removed] keeps on top of everything and was persistent with dad's doctor's office when they took a while to return needed paperwork. He gets my dad's sense of humor and I like the way the two of them interact. Relieved that my dad's needs are being met and that he is so happy where he is.

We moved my father into this facility and the staff were very welcoming and caring from day 1. The maintenance team was able to get the room ready quickly and went above and beyond by assisting with my fathers furniture, which they didn't need to help with. The team fostered my dad as he came in not really wanting to change his ways, but after a short while hew as engaging with staff and other residents and having a great time socializing. As for his health, the team was attentive and helpful in his recovery and care. Within weeks, my dad was up and out of his wheelchair and is now walking fully on his own. My dad is someone who is usually adverse to new environments and people, but so far he has been having a blast and enjoying himself. His favorite is the onsite barber who comes and is able to cut his hair and shave him! Super cool. One thing my dad wished was up and running is the shuttle service. Due to pandemic and other circumstances, the shuttle is not currently running, but he is remaining hopeful!

My Friend's mom lives at Pacifica Senior Living.

Residents are very happy and enjoying been at Pacifica Senior Living

Great place to live and work.

Staff is very helping and kind.