33883 Alvarado Niles Road, Union City, CA 94587
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
From my experience, people are very friendly, and they seem to be doing a very good job. It's a good place to take your loved one to get the best possible care. Externally the property looks good, but I couldn't tell you about the inside since we're not allowed inside for visits right now. Again, the staff I've interacted with are excellent, very friendly, very kind, and very easy to talk to. They answer any questions you have. I can't complain, we're getting good service at Pacifica.
My sister was a resident for 4 years , iIt was a terrible experience for her and our family. The change over in staff, was constant. Waiting for assistance took hours at times. But the worst was the stealing. It was constant, new sheets , cloths, electronics, etc. The staff are not trained to care for residents, and the behavior I saw and heard from my sister was inappropriate. I have read some of the other reviews and cant believe they are true. Please don’t place your loved ones there it will be an unpleasant experience for you all.
How are you? What a fantastic surprise!! Thank you so much for [name removed] bday pictures!!. I did ask [name removed] to send me some photos if he was allowed to see her. [name removed] told me he will try but that they are being shielded and no one is allowed to visit the residents. I wanted to ask you but didn't get round to do that. From the pictures I can see [name removed] has had a wonderful b'day at the care home with such caring people like you and your staff members I am sure. I hope she was happy to see the card ( more like a poster!) I specially made for her. What was her reaction? Was she happy, surprised, sad ? Bringing back happy memories!! She looks contented and glad to see all her music gadgets! CD player, radio and Boom box!! Its lovely to see she is listening to music, she loves music, dancing etc. What sort of food does she like eating , if you don't mind me asking. Does she drink Tea , coffee, juices? Lou I can sleep very happy today, knowing that [name removed] is being looked after by special caring people like you to put a caring arm around her to comfort her when in need. A very BIG THANK YOU to you and your staff. I will be sharing these photos with [name removed] immediate family members and i am sure they will be very happy too, thanks to you In London we are in our 2nd lockdown till the [date removed]!!. We all are this virus will soon be over , God knows when!! Till then Please do take care of yourself and all the residents in your great hands I will send an email to [name removed] with few pictures via you, please hand it over to her. Thank you very much ,
Response from Pacifica Senior Living Union CityDecember 21, 2020
Sue, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Union City!
This is a really nice community, the dining room and apartments really stood out to us. Our loved one is in the memory care unit, which is still super good. Our loved ones room is okay, it is a little on the small side. During the pandemic they have done a really good job with the residents. When our loved one first moved in, we set him up, but some of his items like the TV remote, clothes and bedding would go missing. Some of it might of been our issue with not marking things, but we just don't know. We have been able to keep our loved one set up okay during the time, and for the money in this area it is a pretty good value. Our loved one is genuinely happy with the food, he says it tastes okay and he gets a dessert with every meal which is important. We recently did a video doctors appointment with him and the staff reported to the doctor that he has been eating all of his meals so we know he is being fed well.
Response from Pacifica Senior Living Union CityOctober 23, 2020
Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. He and the outstanding staff genuinely care for all our residents, and their families. We have engaging and interesting activities in our homey cottages for our residents.
We were very happy with the staff. They were both friendly and accommodating Their administrative side was pretty disorganized. but the facilities side , amenities, apartments were all very good. I would recommend this community to other families. We chose this community because it was in an excellent location.
They don't tell you the truth when you sign up about the care. They are very understaffed. we chose this one originally because of the location and they promised a lot of care that they didn't provide. My mom passed away there. The caregivers are good people, but they can't possibly provide enough care to the number of residents they have. I would absolutely not recommend this community.
The Activity Director, she set up a video call with our family member. All of us were so happy to see our mom (or grandmom) she did a wonderful job!
Response from Pacifica Senior Living Union CityJune 1, 2020
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.
I laughed at the jokes you sent me yesterday. It made me laugh when I didn't think I could laugh. I laughed so much.
1. I feel safe here. 2. Round the clock attendants. 3. Enjoy the company of others.
1. Thankful for our location due to its being convenient for the family. 2. Accommodations are nice and comfortable. 3. I feel good living here. 4. People are nice (residents and staff).
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