Pacifica Senior Living Lynnwood

The staff went the extra 100 miles for my mom. We had some difficult times, and I don't think we could have made it if it wasn't for the wonderful people at Pacifica. I recommend them highly. They have treated my mom with the utmost kindness and respect, even when she was being a bit of a problem.

The management has good intentions, but the quality of care does unfortunately seem to vary depending on the caregiver on shift. Especially considering that the nurse has assessed our family member as requiring the highest level of care, it doesn't seem like that is what we are actually receiving and that is why I don't think the value for the cost is very good.

Friendly and very helpful. The menu is mispresented to what the website and their information folder shows. Their food looks like warmed up leftovers most of the time. Housekeeping could be improved (sticky bathroom floor), and stains are not addressed on the carpet when an incident occurs. Activities Director was fantastic- they left recently. Hopefully they will find another with care and enthusiasm like the previous one!! Overall a nice place. They are very good about getting back to you when answering questions and going over care needs, etc...

Our tour at Pacifica Lynnwood was good. We toured at this one as well as another Pacifica in the area, and the seem to be set up differently than most other communities. The have little cottages, which could be really good for some people, and maybe not so good for others. Overall I just didn't get the same good feeling as I did for the place we chose.

There was not enough staff/help for the day to day let alone should there be a situation that requires more help. Staff in the cottages were not attentive to the residents (instead, they were on their phones). This just was not a good fit for my mom. They were not prepared for handling a difficult resident. And she was difficult! They said they were capable, however they were not. We told them exactly what they were up against if they decided to care for my mom and they acted as though this was what they do every day. We have ways to work around difficult issues. We looked to them as the "experts " in the field of dementia. They should not have accepted her because of the care required.

Pacifica was odd. They had multiple pods. Each pod has a little kitchenette and a small dining room table. There are rooms for about six people in each pod. That's probably nice for memory care but there wasn't an activity room of any kind. They live their whole lives in these little pods. They do small activities in each pod, but I would never put my mother there. I think a facility should be capable of accommodating at least one shared room for activities.

They were fantastic. Great people from the top down. They really cared about their residents. Unfortunately mom passed while in their care, but even that showed their level of compassion. They were much better than [community name removed]. They had gone downhill while mom was there. And Pacifica was a positive change.

Our family had an in person tour and right when we walked in we knew this was not going to be the place for our loved one, it was a bad experience

I would recommend the community to others for their loved ones. The staff are wonderful and warm to the residents and the family. The communication is wonderful with the staff. The community provides three meals a day with snacks available for the residents. There are cabins for the residents to stay with similar care needed for the residents in the cabin. The food is made in one common area, and then delivered to the individual cabins. The activities director left, and they are currently don't have one. They are trying to replace this position and maintain as many activities as possible during the interim. They have music, crafting, bible study, and movies as some of the activities offered.

They are making a bunch of promises that they are not able to follow through with. There are no recreational activities going on whatsoever, our loved one and other residents do nothing but watch TV. The laundry is an issues with clothes getting mixed up. We understand the staffing struggles and it is difficult but we are paying a lot of money for our loved one to taken care of and live here and they cannot even follow through what is on their brochure's.

The cottage concept is wonderful, because each cottage has a dedicated staff and just 10 residents. The staff is friendly, caring, and truly dedicated to helping the residents.

We had a great tour with them. It is a smaller facility with friendly staff members. It was more expensive and the location was too far for us.

Pacifica Senior Living is very very good and seems to be very conscientiousness with our loved one. They keep us updated with our loved ones medication and call us if there are any changes. Overall really good communication.

My loved one is happy and comfortable. communication is really good between the staff and our family, they kept up well informed and up to date. The community is neat and clean and I would recommend this community to others.

There is always someone coming in to say hi and making sure they are doing well. The only issue I have is they have little cottages that have 8 people so they don't have a chance to interact with the other community. I would recommend this community to others.

Love the staff. Friendly. The executive director was especially helpful and kind. This helped me make a determination for my parents next home.

The grounds are green with overflowing gardens and walking paths. I love the team and the residents really seem to enjoy living there.

You can absolutely feel the love that radiates out from staff to client and back again. The environment shows one big happy family, thriving and enjoying their days together. Thank you Pacifica for all you do for you "family" of residents.

This community has a wonderful team with a family feel, many of the caregivers have been there for 15 plus years.

My mother says the food is wonderful. The caregivers are attentive, kind, and friendly. when I am there, everybody is very helpful and willing to do whatever we need. We chose this community because we really liked the little cottage concept, we visited 6 or 7 other communities. Their cottage feels like their family, they eat their meals together, they interact together, and it less overwhelming. They have an outdoor patio area with a little garden and my mom enjoys that. I would recommend this community to other families.