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Orchard Park Senior Living

14789 Burns Valley Rd, Clearlake, CA 95422

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street view of Orchard Park Senior Living
Anonymous - Loved one of resident/client
4.0
my review

It a nice community and they have their own room and privacy. The staff is very friendly and I would recommend this community to others when covid is under control.... Read more

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About the facility Orchard Park Senior Living

Located just minutes away from the beautiful shoreline of Clearlake, California, our community at Orchard Park Senior Living is here to help with the assisted living services. We know that choosing to enter assisted care can be overwhelming, which is why our expert team of caretakers is here to put your mind at ease and welcome you into our community of compassionate care.

Our beautiful campus is nestled in the hills of northern California. Our main lodge is a bright and airy residence where New England charm meets California flair. We are located just next to rows of natural California grasses and trees which provide excellent viewing year round.

Community Amenities and Services

Here at Orchard Park Senior Living, we offer a variety of non-medical care services for our residents. We offer both assisted living and memory care in our community. Nurses are available 24 hours a day to assist residents with needs and concerns. Medication assistance is provided, and we also seek to meet the needs of residents who require assistance with diabetes and incontinence. In addition, we also offer on-site hospice and respite stays, a podiatrist, and physical therapist.

All meals and snacks are provided for at Orchard Park...

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Orchard Park Senior Living

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Beautician

Memory care

Wander Guard or Similar System Available
Secured Community

Languages spoken

English

Activities

Devotional Activities On-Site
Activities On-site
Activities Off-site

Reviews

for Orchard Park Senior Living
4.1(20 reviews)
Write a Review
Cleanliness

4.1

Friendliness

4.5

Meals & Dining

4.3

Care Services

4.0

Activities

4.2

Staff

4.0

Value for Cost

3.9

Overall Experience
11
5
1
1
2
Date Submitted
0
0
4
Reviewer
1
16
3
0
Care Received
4
16
1-20 of 20 reviews
Sort by

5.0
anonymous - Loved one of resident/client
Assisted Living
January 10, 2022
Verified Review
I would recommend it

ratings

Cleanliness

4.5

Friendliness

5

Meals & Dining

4.5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Memory Care
November 11, 2021
Verified Review
Appropriate

Take an agreeable patients only to this community. They can not handle anyone that says no and does not want to be there. The staff are doing the best that they can with what they are given and have to work with.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

1

Activities

No data collected

Staff

3

Value for Cost

1


5.0
anonymous - Toured community
Assisted Living
June 16, 2021

A very pleasant, calm facility. Nicely laid out and bright, with plenty of activities for residents. Residents’ rooms are attractive. There seems to be adequate staffing and good help for people who need assistance showering, getting to meals or having meals brought to their rooms. Thank you.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Anonymous - Loved one of resident/client
Assisted Living
June 1, 2021
Verified Review
Disappointing

My loved one wasn’t taken care of here. We had to move my loved one out due to our poor experience. I would recommend not putting your loved one in the community. There was a lack of cleanliness in the community as a whole. The staff that they had weren’t as close to pay attention to the residents like I would have liked. My loved one wasn’t dress properly or cleaned properly. There were times that my loved one’s items were missing including clothes. The family had to pay for supplies and weren’t given to my loved one like they should have been. They don’t have enough staff at the community.

Cleanliness

1

Friendliness

5

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

4

Value for Cost

1


4.0
Anonymous - Loved one of resident/client
Assisted Living
January 26, 2021
Verified Review
my review

It a nice community and they have their own room and privacy. The staff is very friendly and I would recommend this community to others when covid is under control.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

4


0.5
Jim - Loved one of resident/client
Memory Care
December 5, 2018
Beware of Hidden Charges

It seemed like a nice place when we first moved mom to this business. She was 91 years old with a heart problem and dementia. A short while later, Brookdale's nurse called us to say mom needed to be placed in the care of Hospice Services. Shortly after we contacted Hospice, their nurse told us we had to move mom into a "nursing" facility immediately. The director of Brookdale was very upset about the move and since then, we've received three separate bills totaling $7,017.66 which covered one month (she'd moved out on the 12th so that amount was for 12 days). We contacted the office manager and were told that Brookdale "commonly" charges an extra two weeks fee for the Personal Care in addition to the Basic Rate once a resident moves. We were never advised verbally or written of this additional rate raise. We will gladly show you the bills and a doctor's letter saying she should be moved to a "nursing" facility.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
anonymous - Loved one of resident/client
Memory Care
August 2, 2017
Verified Review
Great staff interaction with residents

Brookdale Clearlake is a beautiful well kept community. My mom is settling in quite nicely. This community was the best choice we had seen with the interaction between the staff and the residents. They are very attentive to the needs of my mom. My mom likes the food, not quite as good as the meals she was used to at home. Right now the activities are lacking because the activities director is out on sick leave. We would definitely recommend Brookdale Clearlake to others.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
March 17, 2017
Verified Review
Wonderful staff and care.

The thing that impressed me the most is the amount of care they offer. They have the most residents to staff of any communities in this area.It's the only one in the Clear Lake area that I felt was suitable for my mom. The people are very prompt and very positive. When you walk in everyone is so upbeat.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
March 10, 2017
Verified Review
Care and value

I like this community for the great care that my mom is receiving. I like knowing she does like the good variety of meals, She likes the staff and the clean community. They offer her to participate in activities with the other residents. We would highly recommend this community for the care and value to other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
January 5, 2017
Verified Review
My mother's care

This community is very good for the care for my mom. The community is clean and always well maintained. The staff is friendly and caring to her needs. The food is very good and a nice variety. The activities are offered for her to participate in. She likes to be social. We would recommend the care and the value to other families here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
September 14, 2016
Verified Review
Clean Community!!

My mother mentions that the foods are very bland. It would be nice if there were more people that liked to interact with others. I have no complaints about the cleanliness, on everything they do, the housekeeping does a good job maintaining the rooms and the whole community. They do offer various activities for the residents to engage in. I feel she is safe here and i would recommend this place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
November 16, 2015
Verified Review
the number #1 goal is to take care of the resident

Brookdale Clearlake is going really well. The whole staff, from the nursing to the marketing and sales, work really good as team. It's not like there are certain jobs that the nurses wont do and I'm really impressed with that. It really seems like the number #1 goal is to take care of the resident.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
August 28, 2015
Verified Review
the staff is just fabulous

It is very clean at Brookdale Clearlake. The care that my mother get is great. The financial staff are just not with it. That has been a struggle for us. They need do be more organized. This is definitely one area that is in major need of improving. Aside from that the care is really wonderful. The staff are always very attentive. When we come in they are always giving us an update. They seem to know her living habits. The staff is just fabulous at this facility.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


5.0
anonymous - Resident/client
Memory Care
August 22, 2015
Verified Review
Really Impressed With Staff

I thought that it was a good experience for me. I thought the employees were very nice. They were rather exceptional and were marvelous in that they seemed to be able to do everything. I thought the people there were very friendly and nice. I was really impressed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
November 21, 2014
Verified Review
Fabulous place! Mom loves it!

They've done an absolutely fabulous job at Emeritus at Orchard Park! I'd give them a 10 out of 5 if I could! The staff are very friendly, professional, and conscientious. They get in touch with you right away if anything goes wrong, and keep you in the loop about your loved ones care. And Mom absolutely loves it! She was excited about moving here, which was a big load off of my mind! I would recommend them to anyone looking into senior care, they are a great place!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
- Loved one of resident/client
Memory Care
October 24, 2014
Great Place

My mother really likes this place. The employees are great, food fantastic, service is awesome. If I ever need a place this is where I want to go!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
Loved one - Loved one of resident/client
Memory Care
July 10, 2014
Verified Review
Not a good experience

We did not have a good experience with this community. It didn't seem like they had many activities, if any, for their memory care patients, and I felt like most of the time my loved one was just sitting around, unfocused. We ended up moving her to another community, and after the move-out we had some additional difficulties with their billing department. We continued to receive bills for months when she had not been there at all, and it took over a week to get ahold of someone from the community to get it fixed. They never tried to reach us, we had to call until we were able to reach someone.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Orchard Park Senior Living

July 24, 2014

We are sorry to hear that your experience with us didn’t meet your expectations. We are pleased to inform you that we have welcomed a new Memory Care Program Coordinator to our family to help improve our activity offerings for our Memory Care Neighborhood. Our records indicate that our Executive Director and Business Office Director have reached out to you to speak about a refund, and that you were notified when the refund was processed. If you have any further concerns regarding your experience with us, we invite you to reach out to our community management team.


5.0
Carol Crider - Loved one of resident/client
Memory Care
November 7, 2013
Verified Review
Like a 5 star hotel

We are very pleased with the staff and the total environment. You are treated with respect, dignity and love. The staff is the best I have ever seen and dealt with. Just a wonderful place for my Aunt. I would live here myself.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
A Place For Mom Customer - Toured community
Memory Care
April 2, 2013
Verified Review
Beautiful facility - cannot afford me...

Beautiful facility - cannot afford memory care. Helpful resource

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
A Place For Mom Customer - Toured community
Memory Care
December 28, 2012
Verified Review
Orchard Park best suits all of our ne...

Orchard Park best suits all of our needs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


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Frequently Asked Questions about Orchard Park Senior Living

Orchard Park Senior Living offers Studio, 1 Bedroom and Semi-Private. Learn more.

Orchard Park Senior Living has received an average review rating of 4.1 based on 20 reviews. See all reviews.

Call (707) 995-1900 to reach a resident at Orchard Park Senior Living.

To reach a resident at Orchard Park Senior Living call: (707) 995-1900



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.