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3829 South Chicago Ave, South Milwaukee, WI 53172
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Stephanie Waldeck James
-
Family/friend
5.0
All staff were very attentive and professional.
I was able to visit my father, who is a new resident. I was so pleased that his apartment is very homelike with many of his furnishings and decor from home. It was a relief to see that he is in good hands, and he is happy with his new place.
About the facility Trustwell Living at Oak Creek Place
Welcome to Trustwell Living at Oak Creek Place. If you are looking for senior living in a home-like setting in a wonderful South Milwaukee neighborhood you have come to the right place. On hot summer days, you can feel the cool breezes of Lake Michigan, which is just two miles away. We are also less than a 10-minute walk from Forest Hill Memorial Park, as well as a short drive to Grant Park with its heated pools, beautiful views and concerts.
We have a variety of apartments and amenities available:
Studio, studio deluxe, one bedroom and one bedroom deluxe, some with kitchenette and microwave
Beauty and barber shop
Library
Wheelchair and walker accessible
Computer room
Lounges and courtyards
All apartments are phone and cable TV ready
Walk-in showers with safety bars
We have a variety of apartments and amenities available:
Studio, studio deluxe, one bedroom and one bedroom deluxe, some with kitchenette and microwave
Beauty and barber shop
Library
Wheelchair and walker accessible
Computer room
Lounges and courtyards
All apartments are phone and cable TV ready
Walk-in showers with safety bars
Senior living options offered
Assisted Living
Pricing for Trustwell Living at Oak Creek Place
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Trustwell Living at Oak Creek Place
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Compare
Trustwell Living at Oak Creek Place
3829 South Chicago Ave, South Milwaukee, WI 53172
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8772 S Mayhew Dr, Oak Creek, WI 53154
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9.2
Review score
52 reviews
9.2
Review score
52 reviews
5 star
55%
4 star
31%
3 star
4%
2 star
4%
1 star
6%
9.7
Review score
55 reviews
9.7
Review score
55 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
24 reviews
9.5
Review score
24 reviews
5 star
71%
4 star
21%
3 star
8%
2 star
0%
1 star
0%
9.5
Review score
45 reviews
9.5
Review score
45 reviews
5 star
45%
4 star
33%
3 star
22%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Amenities at Trustwell Living at Oak Creek Place
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Non-Ambulatory Care
- Memory Care
- Medication Management
- High Acuity Care
- Diabetic Care
Meals & Dining
- Meals Provided
- Professional Chef
- Guest Meals
- Low / No Sodium
- Vegetarian
- Room Service
- No Sugar
- Gluten-free
- Restaurant Style Dining
Room Amenities
- Garden View
- Cable or Satellite TV
- Kitchenette
- Air Conditioned
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Handicap Accessible
- Respite or Short Term Stays Offered
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
- Pet Care Available
- Weight Limit (lbs)
Common areas
- TV Lounge
- Central Fireplace
- Barber Shop
- Beauty Salon
- Private Bath
- Meeting Room
- Indoor Common Areas
- Outside Patio
- Computer or Media Center
- Outdoor Common Areas
- Library
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Game Room
- Movie or Theater Room
- Fitness Center
- Raised Garden Beds
- Golf Course or Putting Green
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
- Grocery Shopping and Errands
Languages spoken
- English
- Spanish
- American Sign Language
Activities
- Happy Hour
- Protestant Services
- Christian Services
- Live Dance or Theater Performances
- Stretching Classes
- Pet-focused Programs
- Devotional Activities Offsite
- Catholic Services
- BBQs or Picnics
- Karaoke
- Activities Off-site
- Trivia Games
- Dances
- Live Well Programs
- Live Musical Performances
- Birthday Parties
- Holiday Parties
- Tai Chi
- Gardening Club
- Bridge Club
- Cards / Pinochle Club
- Activities On-site
- Devotional Activities On-Site
Reviews
for Trustwell Living at Oak Creek Place
Write a review
A Place for Mom has scored Trustwell Living at Oak Creek Place with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Trustwell Living at Oak Creek Place has 52 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.2
Meals & Dining
3.9
Activities
4.1
Value for Cost
4.2
A Place for Mom has scored Trustwell Living at Oak Creek Place with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Trustwell Living at Oak Creek Place has 52 reviews with an average "overall experience" of 4.2 out of 5.
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1-20 of 52 reviews
Stephanie Waldeck James - Family/friend
Assisted Living
April 4, 2024
All staff were very attentive and professional.
I was able to visit my father, who is a new resident. I was so pleased that his apartment is very homelike with many of his furnishings and decor from home. It was a relief to see that he is in good hands, and he is happy with his new place.
Anonymous - Family/friend
Assisted Living
January 22, 2024
Review for Trustwell Living at Oak Creek Place
We picked this community because we thought they would feed her and give her more care however, that was not true.We truly did like the facility overall but she needed more care.
Anonymous - Family/friend
Assisted Living
June 27, 2023
Friendly staff
What we like most about the Oak Creek Place are the good friendly and helpful staff that work there. We would recommend this community to other families based on the experience we have had so far.
anonymous - Family/friend
Assisted Living
November 17, 2022
Oak Creek Place Review
I would recommend Oak Creek Place to others.
Response from Trustwell Living at Oak Creek Place
November 17, 2022
Thanks for the 5 stars! We appreciate it. – Team Enlivant
anonymous - Family/friend
Assisted Living
October 21, 2022
home away from home
Everyone at Oak Creek Place has been extremely awesome to work with. More importantly, my aunt has been take care of by kind and compassionate people.
Lin - Family/friend
Assisted Living
May 23, 2022
Consider Oak Creek Place for Your Loved One's Stay
It worked out good for us for the short stay we had. I would recommend the community to others for their loved ones. The check in and out process was very easy. They were able to spend sometime with us during check-in, and the check out process with very smooth.
The staff were good at communicating with me about my loved one over the phone.
Response from Trustwell Living at Oak Creek Place
May 24, 2022
Thanks for the 5 stars, Lin! We appreciate it. – Team Enlivant
anonymous - Family/friend
Assisted Living
September 3, 2021
my review of Oak Creek Place
I feel my loved one is very happy at oak creek. He really likes his room and the staff is very friendly and helpful. They really went out of their way to make sure he knew what to expect. I would recommend this community to others based on my experience.
Carla B - Family/friend
Assisted Living
August 24, 2021
Good place for loved ones
Everyone has been wonderful, the quality of the care services has been very good, but they are having a high turnover rate with their staff. Sometimes it is hard to pin down the itemization for the different types of level of care so that has been a little frustrating. Every time we talk to our loved one they say the food is okay, there are some things she really enjoys. When we first moved in the activities director was doing a wonderful job, each day there was a good variety of things to do.
anonymous - Toured community
Assisted Living
April 5, 2021
This place is very cute, homey, people seemed happy and the 1 bedrooms are very cute - not too overwhelming, just the right size. [name removed] is very kind.
Darcy Z - Family/friend
Assisted Living
March 15, 2021
Don't do it!
Biggest mistake of our lives putting mom here. Hard sell, everything is wonderful. Move in to your cell and become a prisoner of your own mind. NO stimulation. Policies change on a whim. Care levels change instantaneously and therefore so does your bill. The CNAs are from a temp agency - different faces every day. Management is capricious, you never know if you'll get Jekyll or Hyde on any given day. Run while you still can!
anonymous - Family/friend
Assisted Living
February 1, 2021
All around a good place for my step dad
The one bedroom our loved one has is very spacious, and the bathroom is even bigger then the one i have at home. We would recommend this community to others.
anonymous - Family/friend
Assisted Living
November 27, 2020
Uncaring, unprofessional
When calling to wish my aunt a Happy Thanksgiving and verify she received the flowers I’d sent ... I was told by a receptionist that she had “died a month or so ago”, no date or reason known! I live in Tennessee, have visited the facility, they have my contact information - and this is how I find out she has passed? Good luck
anonymous - Toured community
Assisted Living
September 21, 2019
We can't say enough about this beautiful assisted living home! We were greeted immediately at the front desk by a warm and friendly receptionist. The lobby is very inviting and has a nice living room feel as you enter. A few of the lady residents were gathered around enjoying each other's company. We were given a tour and were so impressed with the beautiful amenities! The lunch room has a stunning fireplace and all the interior decorations were nicely coordinated. There is ample room for family to have a get together with their loved one if desired.
All the staff that we met with were extremely helpful and informative. Can't say enough
about this wonderful home!
anonymous - Family/friend
Assisted Living
August 8, 2019
Home sweet home
It has everything an assisted living home should have. Wonderful staff and amenities. It’s not too big and overwhelming like some places I toured. Rooms are up to date and the facility is beautifully maintained. My grouchy 89 yr old grandpa would even agree. :)
Anon while my mom is still there - Family/friend
Assisted Living
February 5, 2019
Not recommended - look elsewhere
My mother has been at Oak Creek Place since June 2018. Shortly after she moved in corporate changed hands. Since then we are on our third director and our third nurse. There is no communication; this facility is grossly understaffed. The food is terrible according to my mother. My mother was recently placed on hospice care through an outside facility. There is absolutely no coordination between the hospice company and OCP staff. Medications and dietary needs are not being handled correctly. Aids are not trained; turn-over is constant. They are all very pleasant and want very much to help but without training they seem hesitant and bewildered.
The only one holding this place together is the receptionist. She handles everything from waiting tables to dealing with internet/cable tv problems because there is never enough staff to take care of these tasks.
We are getting my mother out of there as soon as possible. Unfortunately we have to give 30 days notice which means we will have to pay for a room that my mother will not be in for 30 more days. I would not recommend Oak Creek Place at this time.
Maureen Jasniewski - Family/friend
Assisted Living
November 11, 2018
We have moved my mother to a much better assisted living facility. The director was a very staunch all business person. She was not suited for the position at all. The nurse dropped the ball constantly and was not approachable when we needed answers or asked about my mothers care. The food was not good according to my mother. It seemed as though some of the aids were not happy with their job so they were not caring and helpful. The only person that was helpful, caring and really dedicated to helping seniors was [Name removed] the receptionist. She was doing everything all over for everyone. I could see she was overwhelmed. So when my mother got sick with pneumonia because the nurse was not paying her any attention I took her to the emergency. $75000.00 later she has finally recovered. We thought we were going to loose her for sure. While she was in a rehab facility we learned that the nurse and director had quit ! Her six month experience was not very good. The rehab facility recommended Brentwood Park Assisted Living in Franklin Wi and it is wonderful. A huge improvement. And most importantly my mother is healthy and happy with helpful caring people that are cheerful.
Karla - Family/friend
Assisted Living
April 20, 2018
Former resident for three years
My mom lived there for 3 years. Each year they got better, with activities and staff. Before we moved out my mom needed more care then what was in our plan but they gave her the care she needed regardless of cost. (We did get together and up the charge based on the care needed, that is only fair). My mom's safety was the only issue, they arranged staff accordingly. They also allow cats which was a great comfort for my mom.
anonymous - Toured community
Assisted Living
January 4, 2018
Excellent! First choice so far, though location is not optimal. But not a deal breaker.
[Removed] is helpful, knowledgeable and patient; an outstanding ambassador for Oak Creek Place.
anonymous - Family/friend
Assisted Living
November 27, 2017
Incredible
Oak Creek Place is incredible. The concern of the administrators when I went through the interview process was fantastic. They answered all my questions, were very transparent about every aspect of the community, and they wanted to know if I and any suggestions for how they could best care for my loved one. The food is very nice, and they have a wide variety of options to suit everyone's needs. The have a huge amount of activities. They have an in-house movie theatre, beautiful craft rooms, and everything about the community is wonderful. Even the house keeping staff are certified caregivers. This community is just comfortable and lovely, and I would absolutely recommend it.
anonymous - Family/friend
Assisted Living
October 5, 2017
Welcoming and warm
Oak Creek Place is a really nice community that definitely caters to my mom’s needs. They’re so attentive and anytime she needs someone, she presses a button and they’re there immediately. Her room is large, bigger than any other community I had toured when I was initially looking for a home for her. The food is warm and even though my mom can be fussy, she really enjoys mealtime. They keep things clean and looking nice and they have plenty of activities to keep everyone involved like daily exercise, bingo, and movie nights. The other residents there really made this transition for her a lot easier because of how warm and welcoming they are. The only complaint I really have is that asking the staff to do certain things, such as cleaning or fixing, can be difficult and doesn’t always get taken care of right away. Other than that, though, I would recommend this place because you really get what you pay for.
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Frequently Asked Questions about Trustwell Living at Oak Creek Place
Trustwell Living at Oak Creek Place offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Trustwell Living at Oak Creek Place 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (414) 762-3838 to reach a resident at Trustwell Living at Oak Creek Place.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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