Morningside of Shiloh

I think it is a really good place. Right now they are experiencing a lot of turn over in staff. Room sizes and layout of the community is wonderful. They have an outdoor courtyard for residents to use. My mom is not too fond of the food.

Greetings To All Considering Morningside of Shiloh, As a family member of one of the long time residents, I thought it could be helpful to provide an observer perspective. My mother has lived at the facility for 4+ years and she LOVES it at Morningside! All of the staff (administration, nursing, care-givers, maintenance, kitchen, etc.) really focus upon building community and encourage everyone to be a part of the Morningside Family! Their administrator, [name removed], is to be commended. Her commitment to excellence is very transparent and consistent. She truly cares about each resident and his/her individual needs. She is an advocate for the residents and makes it her mission to provide for their needs. She excels in her position. (Truly, my mother has been the recipient of such on a few occasions/ Miss Jules has been tremendous!) [Name removed], the office manager is a dynamo! She will go to bat for you whenever there is a need. Miss Janet and the nursing staff do an outstanding job, faithfully attending to all medical needs of the residents. [Name removed] drives the bus! She is the go to person when anyone needs a Wal-Mart run, has an appointment, or an outing is on the daily schedule. And of course, [name removed] will see to it that any maintenance needs are not only met ASAP, but done very well! I would be remis if I did not mention [name removed], the activities director, for she makes things tick! A very creative, warm and caring person and a former educator, she loves each resident like he/she were her own kids. [Name removed] is devoted to making the experience fun, motivational, and personalized as needs present. She works extremely hard to provide a variety of offerings year round that stimulate the mind and encourage memory retention. I could go on and on... Suffice it to say that all of the staff are all very interested and are dialed in to supporting the mission at hand. Finally, the facility itself is well managed and very clean. All the meals are well prepared and according to Mom, "delicious!" Morningside of Shiloh is truly a win-win for our family! This experience has been a tremendous blessing for my mother and I can honestly say she is THRIVING in this wonderful environment. I am so thankful to God that she is very well cared for, happy, and delighted to live at Morningside. I highly recommend this facility because everyone cares! I encourage you to seek out a tour, ask numerous questions, and discover some of what I have found for yourself!

Cleanliness of rooms very poor. Staff playing on phones, verses conversation with residents was noted in more than one case and of more than one staff member. Observed office staff demeaning staff member in front of other staff members. Excellent activities for residents. We spoke to some residents about food. Quality of food was over all good.