MorningStar at North Ridge

The community is really nice and clean and the staff members are very friendly.

We are so happy with this facility. It's specialized (memory care), which can be a challenge, but they really are on top of things and run things very well! I can't say enough good things. I haven't had a single negative experience here. The care has been amazing. The cost is high, but the care is unbeatable. And it's a flat monthly fee, no extra charges. They do a deep clean of the rooms weekly and tidy up daily. It's always clean. The food is good, they take requests and accommodate them. They serve lots of fruits and vegetables. Everyone eats together in the dining room. They also provide/deliver 2 snacks a day. Everyone here is on a first name basis. The residents, the staff, even the visitors. My husband even said to me "Everybody seems to know me and know who I am here." It's just wonderful. The staff is so loving and caring. They have RNs on every shift. One thing that is very important to me is safety and they are absolutely on top of that here. If my husband gets up to use the restroom in the middle of the night, the nurses hear him and go check on him to make sure he's ok and ask if he needs anything. They always know where he is, also. If I go to visit and he's not in his room, the nurses are always able to tell me where he is (physical therapy, ect). Maintenance even pops in and asks if we need anything done. Communication with the family is excellent! The activities director is wonderful and tries very hard. They go room to room and encourage the residents to participate in the activities and offer to help them walk to the activity (games, painting, etc). They have a barbershop/beautyshop and in house Physical Therapy. They do offer cameras for the rooms to help monitor, but we decided we didn't need that. They're so on top of things even without one! They are in the middle of doing major upgrades (carpet, flooring, light fixtures, furniture, nurses stations) and dealing with supply and demand issues. That said, they still keep things as clean as they absolutely can and it's going to be beautiful when they're done. I would absolutely recommend them to friends and family!

Absolutely would recommend to any of my friends or family members for their loved one's when the time is needed for extra care. Morningstar at North Ridge, has been nothing short of phenomenal from the bottom to the top. All staff is extremely polite, caring and well mannered. Seem to really care deeply about the residents and take time with each individually. The facility itself is beautiful, very well maintained and very clean. Feel very secure knowing our loved one is well cared for and in a very safe place.

One of the reasons we picked MorningStar is that they have zero limitations when it comes to visitation - we can come at anytime during the week day or night and there are never any issues. In our opinion the meals are good and have plenty of it - they are very cooperative, accommodating and flexible when it comes to make special meals for our loved one and handling all the different dietary restriction's They have a good plan and good ideas in place for activities. The business side of things just needs a little refinement.

This is the most expensive community in Albuquerque when it comes to vale for cost, but they give amazing care. The cleanliness of the community is very good, the friendliness of the staff and all of their care services are very good. The meals are excellent the nurses are telling us our loved one continues to gain weight which is great. Unfortunately our loved one cannot remember what activities they had, but the nurses tell us all the time our loved one loves getting involved in backing cookies and socializing with the other residents.

They were very caring and equipped to take care of individuals with Alzheimer's and Dementia. I felt like I was being taken care of too because they were very communicative and thoughtful. If I had to do it all over again I would definitely choose them again and would recommend them to my friends and family.

[name removed] was helpful, friendly and knew residents by their first names, friendly and respectful. Most rooms are shared where beds are foot-to- foot. This was a shift for me but may be beneficial for the residents. Lots of gathering areas, activity room, and large court yard. Appears to have more high needs residents concerned dad may not have enough cognitive stimulation with individuals at his level. Cost is reasonable and dad can “age in place”, we would not have to move him if he needed more medical attention.

My Mom lives here and she hasn’t had any problems or complaints. The staff interacts with her very well. They stay on top of the cleanliness extremely well. I’ve never seen her room dirty and I go there every day. The food is awesome, it’s almost like eating at a restaurant. My Mom is eating well and there are times when I’m envious that I didn’t get a plate myself. They usually serve the chef’s choice but there seems to be a good variety. I don’t think I’ve seen the same thing being served within the past 2 months. The residents’ beds have alarm sensors in them for added safety and that’s something I really like. If someone falls out of bed or gets up in the middle of the night to wander, the staff is alerted immediately so they check on them. My wife worked in the geriatric healthcare field for about 30 years and even she’s impressed. I have no hesitations in recommending this place.

I really liked this facility and the staff. Very helpful and inviting environment.

We were very impressed with the site. The community was very clean and well landscaped the building is only a few years old. The staff was very friendly and informed. The residents appeared to be happy. They seem to have different activities to keep the residents busy. At the time of the tour they were full or else I would have chosen this location

I am very happy with this community. The staff is outstanding. and attentive to his needs. The community is very clean and enjoyable. The staff is caring and they make his meals as needed for him. This community comes highly recommend to families for the outstanding care and value for the needs of a loved one.

Very nice facility and friendly staff that interacted well with residents, nice amenities available but possibly more than what my dad would take advantage of. Somewhat costly

The staff do well with the residents. I like the interaction I see between them. The community is clean. They encourage mom to participate in some of the daily activities. The food is really good and they have family gatherings for the holidays. This community has everything on one floor and they have a continuous hallway. There is a transition area at the entrance and exit point of the memory care unit.

This is strictly a true Alzheimer's unit. It was built right next door to Paloma Landing, where my mother used to live, so we took a quick tour of it but the people there were more in the vegetative state. My mother didn't need quite that level of care.