Great sales staff. Still trying to determine if what they say is what they provide. Memory Care is more specific and staff should have proper training. We picked this community because of the availability/ Special price/ specific memory care training for their staff. Mostly the memory care training advertised.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
Reduces entrance fees required upon move in
Lowers your rent by a dollar amount or percentage.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Reduces entrance fees required upon move in
Lowers your rent by a dollar amount or percentage.
Reduces entrance fees required upon move in
Review Score
37 reviewsOut of 10
5 star
73%
4 star
17%
3 star
3%
2 star
6%
1 star
3%
A Place for Mom has scored MorningStar Assisted Living & Memory Care at Arrowhead with 8 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, MorningStar Assisted Living & Memory Care at Arrowhead has 37 reviews with an average "overall experience" of 4.4 out of 5.
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Great sales staff. Still trying to determine if what they say is what they provide. Memory Care is more specific and staff should have proper training. We picked this community because of the availability/ Special price/ specific memory care training for their staff. Mostly the memory care training advertised.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
September 1, 2023Thank you for the feedback. We welcome it as another means of strengthening delivery on our brand promise. As it relates to the tender world of memory care to which we are deeply committed, Lavender Sky training (on our philosophy and programming in dementia care) is mandatory for the entire team. These precepts are culled from the best thought leaders and care practices in dementia care, guiding the team in how to support those with memory impairment. Please reach out to Executive Director Dawn Romayo, who is eager to address specific concerns and explain our Lavender Sky brand standards. We also regularly host a Reflections Family Council as an opportunity to bring questions and ideas to us. To life!
Staff members are very kind and engaging with residents and family at MorningStar Assisted Living and Memory Care at Arrowhead. However, the turnover of employees is concerning. Family and residents get very happy and comfortable with a staff member, then she leaves. The move in process was smooth and good. The cleanliness of the main family room area is very good. Housekeeping of my parents' room is not very good. There is a different cleaning staff every time and they just do basic surface cleaning. I always bring a bag of supplies and clean the toilet, bathroom and floors. Their laundry basket is always full. They often only have one bath towel available. Responsiveness of responsible staff has been poor. Initially, the food was not good quality and my parents were not eating. A few weeks later, the food improved and my parents were very happy. The staff said that a new chef began. I'm happy to see improvement in the food quality. It would be incredible if family can receive a weekly menu and document recommended changes. I've tried a couple times with the menu printed at the front desk and making notations, X's on foods my parents will not eat and then ask staff to provide the document with notations to the cooking staff. It worked twice with requested changes, but that was it. I'm guessing it was confusing for the cooking staff to see the handwritten notations all over their weekly menu. An emailed menu, with change recommendations, might be cleaner and easier for the cooking staff to understand. Activities in Memory Care are very sparse. The residents need to be physically engaged and invited to participate in different activities. Back to routines, musician on Thursdays at certain time, movie Wednesday with old Elvis movies, etc. Routine exercise and fitness is a big favorite, but also very sparse. If someone does not personally go and tell my parents they are invited to join, they will not, due to lack of understanding. The gentleman that did physical therapy with group chair exercises came in and gathered some residents to begin. My mom got very excited and the gentleman said he was sorry, but they did not take my parent's health insurance so he could not work with them. Unbelievable. We pay a high monthly rate for my parents' care. I understand that we moved in during a change of executive staff. I am still hopeful for improvements with structure and consistency.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
July 28, 2023Thank you for your thorough review of your experience at MorningStar at Arrowhead! We ask sincerely that you speak directly to Dawn Romayo, Executive Director on your mentioned recommendations. That is the surest way to find resolution. She is here entirely to support residents and their families as resourcefully as possible. Thanks!
They were responsive and eager to help my mom. I would recommend them, but only if their parent was able to take advantage of the activities. It's awfully expensive if the person is going to be in bed or in their room all day.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
May 18, 2023Thank you! It is our joy to serve those who first served us—the-trail blazing generations who have gone before us to show us the way.
My loved one seems to enjoy the food. We picked this community because my loved one liked it the best. With the activities, they bring in comfort animals and musicians. They have been amazing, and really good at dealing with my loved one. They are doing a very good job. I would recommend to other families.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
March 30, 2023Thank you for taking the time to leave us a review! It is our joy to serve those who first served us—the-trail blazing generations who have gone before us to show us the way.
The community itself is very clean and the administrative staff team are very friendly, whenever we do have questions or concerns and we bring it to their attention they are very responsive. However the care team (nurses, aids, med techs) the friendliness can be a hit or miss and at times it seems like they do not communicate with one another. Also the meals could be improved, our loved one says they are not that good and dry.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
February 8, 2023Thank you for your commendation of our Arrowhead community. We encourage you to call new Executive Director Dawn Romayo to discuss your concerns about our care team and meals. We are eager to understand more and to make things right!
We toured with MorningStar at Arrowhead and found it to be a very nice facility. It was in our top 3 choices.
Response from MorningStar Assisted Living & Memory Care at Arrowhead
December 19, 2022We’re so glad you enjoyed your tour of MorningStar. Seeing is believing, always.
We had a great tour experience at MorningStair at Arrowhead. We had previously toured the MorningStar closer to me and we got the same great lively vibe from this facility. When we toured they had live entertainment preforming and the residents were really enjoying it. The reason we went with the other MorningStar was because of the locaiton, but this also seems like a great place!
Response from MorningStar Assisted Living & Memory Care at Arrowhead
September 7, 2022We’re so glad you enjoyed your tours of MorningStar. Seeing is believing, always.
It's beautiful and I love it. Food has gotten even better in the last month and they offer so many things to do. I'm just very happy here.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
September 7, 2022Finding favor in the eyes of our residents and families is the ultimate litmus test. Of course it is! Here, in the cheery reports of contented lives and happy hearts does the MorningStar brand find its fullest measure.
I have found out that this community is good on all levels. the community is neat and clean and the staff is very friendly and helpful. I would recommend this community to others based on my experience.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
September 7, 2021How wonderful to hear such words of affirmation. Our great thanks for taking the time to pen your experience at MorningStar.
A little too far to travel to see Dad when we want , very welcoming community
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
May 27, 2021Thank you for taking the time to leave us a review!
It is a new community. It is a great smaller community. My loved ones have access to anything they want, and have independence if needed. Due to the pandemic the food has been delivered to the resident's rooms. There can be a lack of variety. A great assisted living community that is flexible with us allowing us to help the transition of our loved ones.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
May 24, 2021It is our great pleasure to serve and protect our beloved residents. Thank you for recognizing our efforts.
They were very caring at MorningStar assisted living and did a very good job, especially during these hard times. I would recommend them to others looking.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
February 22, 2021Our great thanks for taking the time to pen your positive experience at MorningStar amidst what for the entire world is a challenging time.
My mom spent the last year of her life in the memory care section of Morningstar at Arrowhead. Everyone loved her and took incredible care of her. I could call (or show up before Covid) at any time of day or night and talk to her. I was kept informed of her condition at all times and staff were always friendly and supportive. She was moved here after her assisted living facility couldn't care for her increasing needs after a series of falls. The staff at the previous facility recommended Morningstar as a wonderful facility. After we put her on hospice care, the hospice staff called after every visit to tell me she was receiving exceptional care at Morningstar. I would recommend this facility to anyone and everyone.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
February 16, 2021You have testified to the love that we feel so deeply for our resident-seniors. We are building family for life, and your words of praise endorse that fact. What a honor for MorningStar to have joined your family in loving and elevating the life of your precious mom.
The staff members at the community are all really nice, and the treated our loved one well. However, sometimes they just did not tell the truth especially within the administration issues.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
February 3, 2021Thank you for the praise contained in your review. During your mother’s stay at MorningStar, we have no recollection of your dissatisfaction with any aspect of our service, and certainly none questioning our integrity. As you know from recent conversations we are resolving your insurance issue as quickly as the carrier processes the paperwork. We wish your family the future’s best.
We chose Morning Star Assisted Living because of the convenience of the location, the staff members, and the value for your money. The room sizes are great, very spacious. The best part about the community was the staff members, they were great. Also their open area where all the residents sat together was very nice. I would absolutely recommend.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
November 24, 2020Thank you so much for the kind words. We never tire of hearing evidence that we have met and exceeded expectations.
With everything COVID related, I think Morningstar Arrowhead has done a fabulous job with assisting my parents - one in Assisted Living and the other in Memory Care. I have found the administration to be very good at communicating and the same with the staff. I have been very pleased at the level of care my parents are receiving.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
October 12, 2020How wonderful to hear these words of affirmation. We are working tirelessly to compensate for the restrictions with the depth of our love.
I brought my mother to Morningstar after a year of another facility. I wish I would have brought her to Morningstar to begin with. She had end stages copd and they improved her quality of life tremendously. From her daily bingo games to cruising around on her scouter to socialize with other residents and staff. [Names removed] and the entire staff were amazing with her. They kept her entertained and helped her keep her dignity and pride all the way up to the end. The cook would go above and beyond if she didn’t like what was on the menu he would fix her something she did like??. Even in the end when her time was coming to an end they safely let me be with her in her room for the two days leading to her death due to copd- so she didn’t die alone. During the last three months they kept their entire community safe from the Coronavirus. I tell everyone how grateful I am for their amazing home at Morningstar and I recommend it to everyone!
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
July 7, 2020Thank you for your kind words. What a honor, what a privilege, what a blessing…for MorningStar to have joined your family in loving and elevating the life of your precious mom. May God comfort you as grieve her passing.
My family moved my Dad in here at the end of 2019. He was having memory issues and has early dementia. He is doing great. Everyone one at Morning Star seems to really care for him and make him feel at home. The facility is small and compared to all the others we looked at feels more like a nice hotel then a assisted living facility. During this covid 19 they really step up to help fill in for all the stuff we as his family can’t do. The place is very friendly and super clean. This transition is hard but I think this was the best choice we could have.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
May 19, 2020What a testimony to our mission and the authentic calling we feel to serve the memory-impaired. Thank you so kindly for making your sentiments public.
I moved into MorningStar at Arrowhead just 2 weeks ago. I cannot express my gratitude enough for the caring staff and hardworking individuals who are employed at this community. It was not easy moving during this "new norm," but their Community Relations expert, [name removed], made the transition a smooth one. She went out of her way to set up my apartment and pick up items I needed (keeping me out of the public) so that it really felt like home when I arrived. She even helped arrange for a doctor to come see me so that I have the right oxygen supplies I need. I am thankful to have found such a warm and inviting place where I can make new friends. Thanks for watching out for us Veterans!
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
May 14, 2020Oh, thank you so much! It’s always a great day when we learn that the intent of our heart has found its way to the work of our hands.
I have volunteered at this charming community. Staff is respectful and caring to residents, family members and each other. The community is bright, clean and reputable. I look forward to volunteering again.
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Response from MorningStar Assisted Living & Memory Care at Arrowhead
May 8, 2020It’s a great day at MorningStar when we can live up to our cultural aspirations, made possible only by radiant spirits like yours.
See what the neighborhood has to offer and what’s nearby:
MorningStar Assisted Living & Memory Care at Arrowhead offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored MorningStar Assisted Living & Memory Care at Arrowhead 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (623) 321-5150 to reach a resident at MorningStar Assisted Living & Memory Care at Arrowhead.
To reach a resident at MorningStar Assisted Living & Memory Care at Arrowhead call: (623) 321-5150
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.