Merrill Gardens at Anthem

The day to day caregivers is really good, but the head of nursing is not good with communication, and it takes days to get a response. They are missing, the higher level of additioanl care services. It's not what I expected.

The staff have been wonderful.

I think the community is doing the job we wanted, in keeping our loved one safe. My loved one's room still isn't set up all the way due to the lock down due to COVID, right after move in. The menu doesn't seem to be offering a wide selection for different dietary needs, according to my loved one. It's a great place, everyone is friendly. The one thing I would make sure to tell people is to scrutinize the accounting.

i like Merrill Garden and the staff have done a great job Corona virus really trying to keep the residents safe. We chose this community because it was the nicest looking in appearance and cleanliness and the staff were knowledgeable and could answer our questions. He loves the food and they offer a good variety on the menu. I would recommend this community to other families. He loves living there and it really was the best option for him.

This is a beautiful place that is bright and people seem happy to be there. The staff is wonderful and there are many activities to do there.

Great! No rooms available presently, but they’re remodeling and will have more availability soon.

My parents moved into MG In July and are pleased with their decision to do so. So am I. I researched several facilities around Anthem and the north and west Phoenix area.

This facility has been beyond what I’ve expected. The building itself is well kept and always looks clean. They are far better than other places I had toured. The atmosphere here is welcoming and quiet. I really like that the staff members here know all of the residents by name. For activities, they offer things like bingo, games and shopping trips. I would recommend this facility to other families.

This community feels like you are at a resort. The staff is friendly, great people. The grounds are beautiful with a nice patio that has water features. The dining room is open 7-7 They have good food and they have 2 main dishes for the day and different things to choose from if you want something else. This community opened in May so very new. They don't clean my mom's place as often as they could. They will do her linens 1x a week. I would recommend this place.

This is a beautiful facility to have your loved ones reside in. The staff is kind and wonderful, also very knowledgeable. However, I would only recommend this location depending on the amount of care that your loved one may need. I feel that there are not enough care takers and the medical services that they provided were, unfortunately, not the right fit to leave my loved one in. It was a shame because I love this place. It’s a nice location and they also have a swimming pool on site.

This is a brand new community so everything is new and clean. The staff is doing their best trying to get everything settled for all the inconveniences and issues that are occurring with the residents and the families. The communication with the staff and families could be a little better but I expect that will improve once everyone gets settled. The food is wonderful.