Maplewood at Danbury

We did a virtual tour of this community and the staff was very friendly and informative. They followed up with us and answered all of our questions

The community did a great job communicating with our family and keeping us updated. I would have liked to see more staff in the memory care facility but they were very attentive and there was always someone around. They were open to feedback and always made up feel heard. I would recommend this community to others based on my experience.

The staff is very professional and at any time you are able to get ahold of a staff member. They return calls back within an hour and keep us well updated. Communication is a top priority. I am very happy with the service and I would recommend this community to others

Maplewood at Danbury was a very wonderful experience for our family. The community is small and everyone knows and recognizes each other, The care was excellent. The staff are caring and wonderful people. They were very good to my loved one. She needed a higher level of care, and they were able to provide that. We were very lucky to her her there. The care was top notch and I couldn't have asked for better. The food was very good. The communication was good. They called me all the time and kept me updated. We felt very comfortable with her there because we knew she was being well cared for.

I am so glad I found Maplewood of Danbury for my Aunt who was 97. The place was very clean and cheerful. There are lots of activities and my Aunt especially enjoyed the music entertainment. She had a very nice size room. I cant say enough about the staff they were wonderful and very caring. I would highly recommend Maplewood.

Our family member has been at Maplewood in Danbury for the past 2 1/2 Years. When I was looking for a special place for dear [Name removed] I visited 8 facilities between NY and Ct. I was just about to put a down payment at a facility when I met a visiting nurse who spoke highly of the care given at Maplewood in Danbury. She did not work for that facility so I thought that her feedback must be sincere. When I went on my first visit to Maplewood, I was not disappointed. The staff were very attentive to the residents. The regular assisted living floor was lively with activity & people seemed happy. I knew [Name removed] would need the dementia floor and I was surprised how calm & nurturing that environment was. There was a resident who preferred to sleep on the couch in front of the tv and that was perfectly acceptable. The nursing assistant spoke lovingly about the residents, telling me they are like grandparents to her. I later met the Director of that floor, [Name removed] who sets the loving example of meeting each resident’s individual needs instead of forcing them into institutional standards & rules. I also learned that Maplewood provides extensive training to better understand and care for dementia patients. That is very obvious when so see the care given. [Name removed] is a very “ hands on” Director of the dementia floor and is often in the great room sitting with a resident or providing support to her staff. She sets the tone by example and all the residents benefit. The food and activities are excellent & they always seem to come up with something fun & creative for the residents. They take them on nice rides on their bus, even during the winter months. It’s not easy when a loved one’s memory is fading and she can no longer live on her own, but at least I have peace of mind knowing [Name removed] is safe, cared for appreciated for her uniqueness !

My mom has been a resident at Maplewood at Danbury for the past 18 months. My impression of Maplewood from my first visit was very positive. My impressions turned out to be correct. My interactions with all of the staff members, including the office, nurses, nursing aids, and cleaning staff, are favorable. My mom at 91 years young is leading a comfortable life with plenty of activity, excellent food, and quality care. I am 100% confident that she is getting the best care available. There is not much more I can say and my family and I feel very fortunate that we found Maplewood at Danbury.

can anyone help these corralled Sr people ?? The food is boarder line eatable. The only people who care are the residence. As one patron said to me; I don't buy it , I do not cook it but it is horrible,, [name removed]

Everything is very nice and clean and well kept. The food is the pits. The toaster seems to only toast one side of the bread. It seems the chef has less experience than the kid at McDonalds, and the food Tastes it. Please hire an experienced person or get McDonalds in there.. I had a chef stop in to apply for the position during the last chef change and he was told to go on line and apply. In addition all the help is part time and most don't give a dam. I hope things can improve. Maybe uber can deliver from local restaurants. It would be worth the fee...!

I am so glad that I found Maplewood at Danbury for my mother! I've been to more facilities than I care to count, and my mother lived in 2 of them before I found Maplewood at Danbury - a beautiful, small facility in a class by itself. There are a limited number of residents at Maplewood, so each resident is well known by the staff (including their likes, dislikes, and favorite activities). The facility is beautifully maintained, spotlessly clean, with the feeling of "home" rather than an institutional setting. The excellent food is farm to table (I've eaten there many times, including major holidays). There are a multitude of activities to choose from which are ongoing throughout the day. The activities staff is wonderfully creative, coming up with new ideas on a regular basis to keep the residents engaged and happy. They also make every effort to assist wheelchair-bound residents to fully participate, whether that involves going out to lunch on Fridays, playing Wii bowling, or getting physical activity with "chair exercises." The residents are encouraged and cheered on for the smallest achievements - it is wonderful and heart warming to see them smiling, laughing and enjoying their lives. The attention paid to my mother's physical condition was amazing. The staff noticed every little issue that might arise, notified me immediately, called in the on-site doctor when necessary, and called Danbury Ambulance when a trip to the hospital was warranted. When doctor appointments were necessary, they transported my mother to and from the doctor's office and a staff member stayed with her during the appointment. The staff were always friendly and conscientious - attributes that were glaringly absent from the two prior facilities where my mother lived. My mother always looked clean and well cared for, her clothes and room were always clean, and the staff administered all of her medications. Another important feature of this facility is their back-up generator system. I had moved my mother up from Florida and was concerned about the potential loss of power during our frequent Winter storms. She couldn't tolerate the cold, but Maplewood at Danbury not only has their own backup generator, but they are also on the same grid as Danbury Hospital (which is conveniently located across the street), so I never worried that they would be without heat. I am so grateful to Maplewood at Danbury for caring for my mother so well during her last year of life. She was 100 years old when she died, and had enjoyed three 100th birthday parties in their private dining room before she passed. It gives me such great comfort to know that she was happy and well cared for during her final year. Thank you to everyone at Maplewood at Danbury for your kindness. It meant the world to me.

The chef has just left and a new one instated.. Food has gone from bad to worse.. The staff is mostly part time and the toaster only toasts one side of the bread. Residents are afraid to complain that the food could get worse

Maplewood is small & comfortable facility. The staff was friendly; food was excellant. The studion appartment was a nice size, well laid out and bright & airy.

Mom seems to be accumulating well. She is eating well 3x a day they try to get farm to table as much as possible. They are making sure she is getting her medicine. The staff is great and friendly they all know her name and they joke around with her. You have to be something special to work at a place like this. The rooms are spacious and they are cleaned daily and it is sanitary isn't messy at all. I would recommend this community.

We had a lovely tour and our contact was very informative and helpful. We found the parking a definite problem even though we understand there was a meeting going on, we felt the parking was very limited. Exterior living space was very limited as well.

I toured this community first.The staff was nice. The menu was nice and the community was on the smaller side for care for my mom. They offer a good menu and a lot of activities. The community is clean and well maintained.

Maplewood happily works with the family to ensure optimal service. We have reached them at all times of the day/evening. The place is very clean and classy looking. The staff/aides are so friendly and patient with the people they care for. They know the residents and treat them with respect.

Focused on the memory care area but really liked the special programs (farm to table) and philosophy of the staff and programs. Thought the memory care unit was well designed and would keep residents engaged.

Maplewood at Danbury was horrible. All they do is drug up their residents with sedatives instead of helping them live a happy life. when I continuously questioned the doctors there, they became agitated and pretended my loved one was in a bad mental state. as soon as my loved one was removed from their facility, all psychotropic drugs were discontinued and he was, and continues to be fine! I make sure I tell people NOT to take their loved one to Maplewood at danbury. Luckily, I work in retail so I speak with a lot of people.

In my opinion you will not find a better place or value. Very clean, attractive, wonderful gourmet meals and spacious rooms. I feel comfortable knowing my dad is here knowing he is getting the best care. It may not be home but this is a very close 2nd.

Everything is going great and we really do like this place. We were kind of rushed to find somewhere and we are happy that everything is going so well. Mom is finally starting to eat again which is good. The community is clean and neat when we go in.