485 East Central St, Franklin, MA 02038
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
The activities seem to be pretty good, and we would recommend this community to others.
The only complaint he has had is the food a lot to desire and he is not the only one who has said that. The care and how they are responsive to him is good. He does not take advantage of activities but they do provide them. He has made a lot of friends and likes all of the staff members they are very helpful with finding transportation and are responsive if you call. Overall he has been happy here.
We toured yesterday and spoke at length with [name removed] who was very helpful. We were impressed with how she knew everyone's name and seemed to be genuinely interested in the residents. Residents seemed happy and at a range of activity levels. We saw several gardening, others walking around, several with pets. We are still looking and sorting how to get our parents in to see and choose a place where they can live independently. We looked at a variety of apartments which looked very clean and with layouts that would be efficient and safe for independent living with options for help as needed in the future. We had breakfast which was good. THis rating is based on one visit and not knowing any residents living there.
My advice for anyone looking is to review the guidelines for COVID. Management is not following theses guidelines and are not wearing masks like they should be.
I have written several reviews for Magnolia Heights and as of this writing it continues to go down hill. We still continue to falter in the dining and kitchen area. In opinion it is not the kitchen personnel but the lady that handles the porches strings. If she does like, it goes. Christmas season was horrible. There wasn’t 1/2 as many decorations in the whole facility. The person blamed the past manger who supposably told them it wasn’t worth it and hard to clean up. Yep after the girl that started the decorating . We have tape that held the half [language removed] decoration on the mirrors at the very poorly run coffee station still suck all over it. Please if you come to visit please ask to be able to speak to several residents before you make up your mind. They better say you can’t This is not written because I have some kind of a grudge which do not have as I have been here for 4 years. Your tour will tell you 1/2 truths about the place
It will be 2 yrs in May that I made the decision to move into Magnolia Heights and I have not regretted it for a minute. I've made many good friends and taken part in many activities that would never have been available if I was living alone. There is a special atmosphere here of being taken care of by the whole staff that cannot be overstayed. Magnolia Heights is my HOME.
I wrote a nice review of this facility back in December 2016. I had many nice things to say, but since then they have gone back to the months they first opened. It all stems from the Managers, not the asst. managers. We are going back to loosing good employees both quitting and fired and it is noticed by the residents that truly care for the people here. It is the feeling that most of them would love to see them leave. They have tried their very best to be friendly with the residents, but always not that good to the people that work with and help us on their daily chores. Again, the above thoughts are of many residents not just mine.
Since my father passed away three years ago, it was extremely difficult for my mother to adjust to being alone. When we walked in the front door of Magnolia Heights, I could see her light up and say, this is like a five star hotel. After our tour and having all her questions answered, the people at Magnolia asked when she thought she would like to move in and her response was yesterday. Know that she is settled into her new apartment, may family and I have note seen her this happy since my father was alive. Thank you for your guidance and assistance in her life transition.
I like the community for my mom. The community is very clean and taken care of. She really likes the food and the variety. She is so overwhelmed with everything. The community is clean and looks forward to being there each day. They offer outstanding activities that she is really enjoying. The community is outstanding in every area. We highly recommend the care and the value of this community to other families needing care for a loved one.
My family and I just finished one fantastic day here at Magnolia Heights this Christmas Day. The staff both in the kitchen and the severs did a wonderful job preparing and serving the meal. Along with them I have give the managers a big hand for all the help they did to help where needed and taking care of all the needs of the residents in the dinning area. The meal was very tasty and filling. (Sirloin steak, twice baked potato, asparagus and a nice sauce drizzled on top) I had my whole family here and they had a nice time. We had the side private room making it cozy and comfortable to talk. Our server did an excellent job and was extremely pleasant as all the girls and guys are. At the end of the day my son and wife came back for the buffet so to speak as there was 3 or 4 types of sandwich made up and along with them there was potato chips, pickles, macaroni salad, cold water or coke. At the end they had a trolley with fruity type pie another desert that we had for lunch that was delicious but kinda sweet and filling. I really have to say that everyone involved with today's actives did a superb job.Kudos to all. [Removed]
The people who does the tours tell you everything about Magnolia Heights and an awful lot of things that are not true. They say many Programs they provide and in reality they do not. I would not recommend this place to my very worst enemy, well next to my worst enemy. Staff and cleanliness is very good more especially the ones we have now. their menu leaves a lot to be desired as they have a very hard time trying to give those that need a special diet. I continually leave the table hungry as by the time I can get the proper food it is cold or not really editable at least to my liking. The BIG draw back is the PARKING. There isn't enough parking for the residents let alone all the health aides coming and going. There is only about 6 handicap locations and many need them and more are needed to where handicap people that can't walk to far closer to their apartments. That is a very big thing to the barley able to walk people. Now available only at front door.
My mother is doing good at this community, shes liking it trying to be more social.The complex offers a variety of activities for the residents, there is always a lot going on. The apartment she is in is comfortable, she has enough space for all of her belongings and they provide housekeeping once a week .The community provides 3 meals day, the dining room is like an open coffee bar with snacks and drinks.
My friend feels very safe in this community. The food is very good and tasty. The activities that she engages in are really good. The housekeeping does a good job maintaining her room nice and tidy. I would recommend this place to friends and family. They have many amenities available as well.
Maureen called me to set a tour and we found that we know each other. During my tour I realized this is the wrong place for my cousin. Maureen explained to they were for independent seniors. It did seem to big and formal. It was a nice, convenient, and very informative tour.
welcome from the first day.the food is great-lots of choices and variety.we love the theatre and always some activity to participate in.this was agreatchoice for my wife and i.
welcoming atmosphere,friendly,makes family feel that they are also part of the experience.
My father has been doing well since the move to Magnolia Heights. The staff is being friendly and they are communicating well with the family. I feel the community is clean and organized. My father so far has liked the meals that they offer. I feel that my father is in a safe place and receiving the care he needs.
The Magnolia Heights was a good community. My mother resided there and the staff was nice. The community was clean and up-kept. Meals are provided for the residents. Activities on site are also available for the folks that like to participate.
I am happy with the care that is here. The staff are friendly people and are welcoming with guests, I have no complaints. The facility is clean all the time. I think I would recommend this community to my family or friends if they need it.
My 87 year old mother moved in two month ago. She moved from a beautiful well managed property in Boca Raton that she lived in for over 20 years. I was concerned about the move but it has been a great surprise. She enjoys the food service and activities and Movie Theater. Clean well designed and very bright living quarters. Nice balcony and large bath room. Staff very accommodating and many dining choices among plusses at this retirement community. Very happy with her move in experience. Makes independent living a easy transition.
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