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Assisted Living
Memory Care
Independent Living
Senior Living

The Village At Willow Crossings

25 Cobb Street, Mansfield, MA 02048

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The Village At Willow Crossings outdoor common area
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3 Floor plans
3 Floor plans available
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street view of The Village At Willow Crossings
Kathy - Loved one of resident/client
5.0
Would not hesitate to recommend!

It is a very nice place. We feel comfortable with our family member there. We feel he is in a safe place. Now that he is settled in, he likes it and feels the staff is caring and good to him. The process to get him there was relatively easy. We are very happy with The Village at Willow Crossing.... Read more

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About the facility The Village At Willow Crossings

Located along the stunning Quincy Bay, you can find breathtaking views of the rolling hills, harbors, and the Boston skyline at The Atrium at Faxon Woods. Our pet-friendly community focuses on transforming lives through human connection and providing research-based memory care services with patience and empathy.

Just minutes from downtown Boston, Quincy offers a lively town overflowing with American history. You’ll enjoy the miles of New England coastline and beaches, acres of parks and reservations, diverse dining options, and many historical homes throughout this “City of Presidents.” Right off of Route 53, our community is only minutes away from an abundance of shopping and dining options, local golf courses, Smith Beach, and downtown Quincy.

Community Amenities and Services

We believe in helping residents remain empowered as they age. By getting to know each resident’s individual passions and care needs, we create care plans based on their interests and overall well-being. Our commitment to meeting each resident where they’re at and connecting at every stage of life can be seen throughout our community — with specially designed living and common areas, unique activities, and purpose-filled interactions.

The Atrium at Faxon Woods specializes in the care of residents with Alzheimer's and other memory impairments through our...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Village At Willow Crossings is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for The Village At Willow Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Village At Willow Crossings

Health Care Services

Memory Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Air Conditioned

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

Italian
Portuguese
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews

for The Village At Willow Crossings
4.2(35 reviews)
Write a Review
Cleanliness

4.2

Friendliness

4.4

Meals & Dining

4.5

Care Services

4.2

Activities

4.2

Staff

4.6

Value for Cost

4.0

Overall Experience
19
9
4
1
2
Date Submitted
2
3
6
Reviewer
0
17
18
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Care Received
4
30
1
1-20 of 35 reviews
Sort by

5.0
Kathy - Loved one of resident/client
Assisted Living
November 18, 2022
Verified Review
Would not hesitate to recommend!

It is a very nice place. We feel comfortable with our family member there. We feel he is in a safe place. Now that he is settled in, he likes it and feels the staff is caring and good to him. The process to get him there was relatively easy. We are very happy with The Village at Willow Crossing.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
Karen - Loved one of resident/client
Assisted Living
September 19, 2022
Beautiful

It's a beautiful place with some great employees. Our mother called it home and truly loved living there. She thrived living there & she loved all the activities. We all wished mom had been there sooner so she could have enjoyed it even longer. I would certainly recommend The Village at Willow Crossings to any friends or family members looking for a quality and caring center for their loved one's.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
February 3, 2022
Verified Review
So far so good

so far they have kept us informed and they are taking good care of my loved ones. I would check into this community before I would go anywhere else at this point. My loved ones love the food

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Independent Living
December 9, 2021
Verified Review
Community Tour

We toured at The Village at Willow Crossing, and we thought it was a very nice place. But they wanted too much money. And on top of that, they wanted a buy-in too.


4.0
KB - Loved one of resident/client
Memory Care
June 29, 2021
Verified Review
Drastic Improvement in Care Over Prior Facility

We moved my loved one here form another community, and the care is a hundred times better. The staff is wonderful. They seem to have more staff, happier staff, and their communication is better. We've been very happy with The Village.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
Catherine D - Loved one of resident/client
Assisted Living
March 22, 2021
Verified Review
Our experience with The Village

We chose The Village at Willow Crossings because it was recommended to us and they worked with me diligently the day that I went in there. They are able to provide the level of care that he was needing at this time in his life as well. The room size for him is adequate. They have been good with communication and overall we have been happy. I would recommend to other families that are looking.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
August 27, 2020
Verified Review
Review for The Village at Willow Crossings

We chose this community because of the rehab, but my mom did not get the rehab that I wanted. For what you are paying, the rooms are nothing spectacular, they are very old and need work. The food is alright, but they do not get to pick what they eat. I would recommend The Village at Willow Crossing, it is not a bad community it's just very expensive.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

3


5.0
Jay McDonald & Family - Loved one of resident/client
Memory Care
February 19, 2020
“A place called home”

Our mother has been here for over 2 years now after moving from another facility. The workers here are always So positive and engaging with everyone around them. They have gone above and beyond to make our mother’s stay very warm and genuine. They get her up & ready every day. Mom said they are all so good to her so that is amazing. The facility is always immaculate inside and out. We can’t thank you enough for all the extra efforts on Mom’s behalf. THANK YOU!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Meredith Pratt - Loved one of resident/client
Memory Care
October 12, 2019
Feels Like Home - At All Levels of Care

Moving your loved one to Assisted Living is one of the hardest things you'll ever do. I moved my father to Willow Crossings a few months ago. I knew it was the right place during the tour, and not just for its affordability compared to other facilities. I wandered off and met residents on my own. Every one of them told me they were happy, my father would love it there, and that they would look out for him! Some (as well as the staff) gave me tissues! Unfortunately, my father declined rapidly and is now in the Memory Care Unit. But Willow Crossings gave him the chance to remain as independent as possible for as long as he could. They treat their residents with dignity and that meant the world to us. My father made many friends in Assisted Living and they were still there for him when he went into the Memory Care Unit. Now, moving into a memory care unit is a bit of a shock, I don’t care where you are. But my experience at Willow Crossings’ Memory Care Unit is one of love and kindness and not just for my father but for me. They understand how hard this is on family. I couldn’t handle all of this without the incredible staff at Willow Crossings, from the Director all the way down to the staff in the kitchen. I’ve gotten to know so many lovely residents and staff. It’s not easy getting old, let alone losing your mind and mobility. I love chatting with the residents that can talk, smiling at the ones that can't, listening to stories, making bracelets, coloring, folding. It’s like a little slice of heaven where you remember what’s truly important in life, love!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carolyn S - Loved one of resident/client
Memory Care
July 11, 2019
Verified Review
Absolutely the BEST assisted living facility anywhere!

My 97 year old mother lived here for 6 months before passing away peacefully in her own room surrounded by her children. The Village was the third assisted living facility my mother lived in. It by far surpassed the other facilities in every way. The loving, attentive, quality of care by the resident care associates was a true gift for my mother in her last days. Everyone at the Village was incredibly friendly and helpful. I am so grateful that I heard about this place from [name removed], her PCP, when I was being advised by others to send my mother to a nursing home to spend her last days alone and in misery. I cannot say enough good things about the Village -- it is truly a special place, and I am recommending it to anyone who has an elderly loved one in need of real TLC.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
anonymous - Loved one of resident/client
Memory Care
March 17, 2019
Your whole family deserves better.

Our family was heartbroken by the lack of care our parents received here. Alzheimer's is hard enough on a family but to be sold lies was so traumatic. We were led to believe our parents were still well enough to be in the assisted living care, not within their memory unit which shocked me the day of my tour. After our parents assessment, I was told they qualified for still living in the their main assisted living building. They could have a care plan put in place in the regular assisted living. We moved them in and our parents were ignored, unclean and sick. We had countless meetings and exchanges without any changes. A simple task of getting their laundry cleaned and put away couldn't get done. While the facility makes a great impression for it's grand appearance, the actual care was non existent. It was a year long, astronomically expensive experience of devastation. We are still seeking better options for new care and are very cautious.

Cleanliness

3

Friendliness

4

Care Services

1

Activities

1

Value for Cost

1

Response from The Village At Willow Crossings

March 21, 2019

Thanks for your review. We are very sorry to hear about your family's negative experience with our community and amenities. We value and take all feedback very seriously, and would like to learn more about your parents' experience so that we can improve. Please feel free to reach out to the community or Benchmark so that we can discuss your experience and what we can do to help.


5.0
anonymous - Toured community
Memory Care
March 2, 2019

Friendly and informative staff. Beautiful facility. Very welcoming.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
anonymous - Toured community
Memory Care
August 8, 2018

[name removed] was over and above. Facility is great. Cost is a factor and although their cost is in line with services offered, is out of Ritas budget.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


1.0
Elizabeth A. Pircio - Toured community
Memory Care
July 7, 2018
Verified Review
They will keep your refundable deposit!!!

I gave them a $3,600 refundable deposit to be on the wait list for a cottage. On May 22, 2018 I asked them to refund my money as I found other accomodations. It is July 7th and I am still waiting for the check. Lots of excuses, check got lost, sent to wrong address, sent to the village, but no results!! Andrea D. Seems to be the only one who can help yet she is rarely there or available. Big run-a round so far. Have documented over 8 telephone calls to them with no results. Maybe they need to see public postings to finally produce results. Beware, do not be so quick to give them the “refundable” deposits as they have kept mine for almost 2 months.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
anonymous - Toured community
Memory Care
April 2, 2018

My son and I received an excellent tour of this facility and were very impressed with the cleanliness of the entire facility and friendliness of the staff and residents. Although I’ve since ruled out this facility based on my current needs I may consider it again when my health and immediate concerns merit an update. Thank You for your effort. Respectfully, [name removed]

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
February 11, 2018

Nice over 55 Community. Good activities are offered and staff was pleasant.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Memory Care
October 9, 2017

When we first walked in there was an aid just sitting around on a sofa. When she saw me walking with the sales person she ran up and ran away. The place was clean but the residents did not look happy. When I asked one if she liked it there she said yes. The rooms are ok. I ididnt hear the staff call any of the residents by their names. The staff are trained monthly. They do their own inspection once a year. In addition to the state health inspection. The sales woman said the the care givers /resident ratio was above state standards. I then asked if and what were the state standards and she didn’t know. I pretty sure Massachusetts doesn’t have state standards.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Toured community
Memory Care
August 19, 2017

Nice environment - expensive apartments - one bedroom is very small.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Toured community
Memory Care
July 22, 2017

Great place with a friendly staff. This facility has made our short list.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
January 30, 2017
Verified Review
Mom Loves The Staff

For the most part it is going good for my mom, she still has some adjusting but she is pretty happy there. She loves the staff. She is sleeping well, always well rested. She has been eating well and gets out of her room and does a lot of walking. They have a bus comes once a week for outings. I wish she would participate more, she likes to stay on the second level. It has the gym ,cafeteria, arts and craft room and many residents are around. I have nothing but good things to say.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 35 reviews

Neighborhood around The Village At Willow Crossings

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Frequently Asked Questions about The Village At Willow Crossings

The Village At Willow Crossings offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The Village At Willow Crossings has received an average review rating of 4.2 based on 35 reviews. See all reviews.

Call (508) 261-1333 to reach a resident at The Village At Willow Crossings.

To reach a resident at The Village At Willow Crossings call: (508) 261-1333



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.