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Benchmark Senior Living at Forge Hill

4 Forge Hill Road, Franklin, MA 02038

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Benchmark Senior Living at Forge Hill outdoor common area
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anonymous - Loved one of resident/client
4.0
friendly and responsive staff

We really like how responsive the staff members have been, anytime we reach out by phone or email we usually get an immediate response. The common areas of the community are very clean but the house keeping of our loved ones apartment could be a little better. We do wish they had more of an ambassador's program for the new residents moving in. Our loved one received a lot of good information during the move in process from the staff which was great, but it was very over whelming so our loved one has forgotten some things, so it would be nice if residents could be apart of the program to show the newer residents where things are and how things work.... Read more

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About the facility Benchmark Senior Living at Forge Hill

Just under an hour outside of Boston, Massachusetts and Providence, Rhode Island, Benchmark Senior Living at Forge Hill sits in the historic town of Franklin, Massachusetts. Our community features cozy common spaces, an outdoor courtyard, and an array of care services. As Franklin’s first senior living community, we’ve provided our surrounding community with award-winning assisted living and memory care services for over 23 years.

Located less than a mile from Route 140 and Interstate 495, residents enjoy our easy access to local dining, shopping, and entertainment options. Spend your days exploring the Franklin Public Library — considered America’s first public library. Soak in the sun at Chilson Beach on Beaver Pond, play a game of best ball at Franklin Country Club, or enjoy nature at Franklin State Forest. While Franklin offers plenty of exciting attractions to visit, staying on campus provides you with relaxing amenities as well as supportive services designed to maximize independence and encourage a healthy, active lifestyle.

Community Amenities and Services

At Forge Hill, we work hard to provide exciting activities that keep residents active and engaged each and every day. With help and care when you need it, you can spend time focusing on social, mental, and physical wellness....

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Benchmark Senior Living at Forge Hill is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for Benchmark Senior Living at Forge Hill

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Toursat Benchmark Senior Living at Forge Hill

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Amenities at Benchmark Senior Living at Forge Hill

Health Care Services

Memory Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Professional Chef
Room Service

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Beauty Salon

Recreational areas

Arts and Crafts Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss

Activities

Devotional Activities Offsite
Day Trips and Outings
Wine Tasting
Happy Hour

Reviews

for Benchmark Senior Living at Forge Hill
4.1(27 reviews)
Write a Review
Cleanliness

4.1

Friendliness

4.3

Meals & Dining

3.7

Care Services

3.9

Activities

4.1

Staff

4.5

Value for Cost

4.0

Overall Experience
14
8
3
1
1
Date Submitted
2
3
8
Reviewer
0
19
8
0
Care Received
8
19
0
1-20 of 27 reviews
Sort by

5.0
Anonymous - Toured community
Memory Care
February 14, 2023
Verified Review
My Tour Experience at Benchmark Senior Living at Forge Hill

This was a very nice community. My loved one required more care than they could provide.


4.0
anonymous - Loved one of resident/client
Assisted Living
November 14, 2022
Verified Review
friendly and responsive staff

We really like how responsive the staff members have been, anytime we reach out by phone or email we usually get an immediate response. The common areas of the community are very clean but the house keeping of our loved ones apartment could be a little better. We do wish they had more of an ambassador's program for the new residents moving in. Our loved one received a lot of good information during the move in process from the staff which was great, but it was very over whelming so our loved one has forgotten some things, so it would be nice if residents could be apart of the program to show the newer residents where things are and how things work.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


3.0
Anonymous - Loved one of resident/client
Assisted Living
September 2, 2022
Verified Review
Review for Benchmark Senior Living at Forge Hill

I am not happy with the care, that my loved one has been receiving. They are not getting what is required. The food quality is fine. Sometimes, they are not notifying my loved one during meal time. They are short staffed. It's a great community for anyone who requires less care. I am more concerned about the care services, and they have not been following through with assisting my loved one. Overall, It's a nice community, and they are down to earth.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

2

Activities

No data collected

Staff

5

Value for Cost

No data collected

Response from Benchmark Senior Living at Forge Hill

September 8, 2022

Thanks for your review, we are sorry to hear that you did not have a good experience with our community. We take all feedback seriously, and would like to learn more so that we can improve. Can you please reach out to us so that we can address your concerns?


5.0
Maryann - Loved one of resident/client
Assisted Living
January 20, 2022
Verified Review
Short-Lived But Great Stay

I thought it was very nice. I'm just disappointed that my loved one didn't get to enjoy it longer! During her short stay there, it was a great atmosphere, and the people were very friendly.


4.0
anonymous - Toured community
Assisted Living
October 7, 2021
Verified Review
Our tour experience

Our family had an in person tour and the people were nice but the dining room was very small, not very appealing and almost looked like an office break room. It felt kind of cold, so if you are someone who just wants to be alone this is probably the place. Also the pricing structure was not going to work with our family.


4.0
anonymous - Toured community
Assisted Living
August 30, 2021
Verified Review
Our tour experience

Our family was able to do a virtual tour and they did a good job taking us around the community. We were looking into another community at the time, and the reason we did not choose Benchmark was because they did not really have a backyard outside area where our loved one could walk around freely without having an escort be with her the entire time.


5.0
Lynn S. - Loved one of resident/client
Assisted Living
June 29, 2021
Verified Review
I Don't Worry About My Dad Anymore

[name removed] the Nurse Practioner is outstanding. The activities director keeps the residents busy and engaged with the different activities. There is trivia, wheelchair zumba, puzzles, more exercise, and more for activities.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sandy - Loved one of resident/client
Assisted Living
May 6, 2021
Verified Review
home away from home

Everybody in the community has the best intentions and they have a warm heart. The communications between the staff and our family is good and they keep us well informed. I would recommend this community based on my experience.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

5


5.0
Patricia - Loved one of resident/client
Assisted Living
February 26, 2021
Verified Review
Benchmark Senior Living is a Place for Mom

My mom is happy here. The communication with the staff has been good, with updates of my loved one. The staff is always willing to take my call. The community is having activities and my mom enjoys them. She is up all day participating in them.


4.0
anonymous - Loved one of resident/client
Memory Care
August 26, 2020
Verified Review
Great place for mother in law

We chose Benchmark Senior Living because of the director and the people at the facility, they all seemed very happy. They also have a great reputation and the facility looks nice. The room sizes are adequate. My mother in law thinks that the food post COVID has been horrendous, prior to COVID, she thought it was just ok. The food isn't really fresh and there is not a lot of variety. My favorite part about this community would be how close it is to us and that she is happy and well cared for. I would recommend to a friend or family member.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

5

Value for Cost

3


5.0
Elizabeth - Loved one of resident/client
Memory Care
June 4, 2020
Verified Review
Benchmark Senior Living At Forge Hill

The community was always clean. The staff tries to keep the residents engaged and are very friendly. They also have good communication with the families when they need. My family member is a little reluctant to receive help, but the staff is very accommodating and with always be willing to talk with us and address any of our concerns. My family member complains about the food, so we think it could be a little better. They do have activities available for the residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Deborah Lochiatto - Loved one of resident/client
Memory Care
August 2, 2019
Fantastic home for loved ones!

I cannot say enough about Forge hill in Franklin and their staff,especially [name removed]. The entire staff has been fantastic! And we've had a few issues that needed doing on our end and forge hill stepped up to help us out on multiple occasions! Extremely helpful and we are so grateful! My mother loves it there! She says it's the best thing that happened to her and we are ridiculously happy for her! Everybody is great and friendly! If you are.not sure where your loved one should go...trust me! They will love it here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.5
anonymous - Loved one of resident/client
Memory Care
March 12, 2018
Warm place

Very nice place but avoid third floor at all cost during heating season. Heat from first two floors rises and they have no control over it. Not unusual for the hallways to be 90 degrees and residents have doors and windows open on warmer winter days.

Cleanliness

5

Friendliness

5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


5.0
anonymous - Loved one of resident/client
Memory Care
October 26, 2016
Verified Review
Overall Great Experience!!

Overall I have no complaints about this community, the staff have all been wonderful at making sure my loved one is comfortable and feels safe in her new living environment. They also have a wonderful activity program that helps the residents interact with each other and helps them enjoys some company throughout the week. I am very pleased with our choice of this facility and would defiantly recommend it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Memory Care
October 10, 2016
Verified Review
Needing More Consistency

The care is going a well as it can for my parents. The staff are nice, helpful, and attentive. My only complaint is the lack in consistency. I have asked to separate my parents clothes, there are labels to see. I put a big note on his walker to be in a specific area to avoid falls. These are not always, consistently done. The meals varies, it is good some days and not good on other days.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Toured community
Memory Care
September 30, 2016
Verified Review
An Active, Fun Community

This was a good tour. When I walked in they were having a party and it looked like the resident were having fun. I thought this would have been too much for my dad. It is a bigger community with a confusing set up for my dad. This was not going to be a good fit for us. I did not see anything bad on my tour.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
September 21, 2016
Verified Review
Another Tour

I thought this was too big for my cousin. The tour went good but it did not have a cozy feeling. I did see activities here and the staff were nice. After touring I heard some poor things.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Loved one of resident/client
Memory Care
December 9, 2015
Verified Review
They are extremely personable, and they know everyone.

It's been okay. They are extremely personable, and they know everyone. I was surprised by how quickly they get to know everyone. They work really hard. I think they do get a bit overwhelmed and there can be some confusion about who is in charge of what. We have a difficult time figuring out who to call about what. There are a lot of activities, and I think the meals are okay. I think given a little time they will go up to a four or five star.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Benchmark Senior Living at Forge Hill

December 17, 2015

Thank you for sharing your experiences. Please call us any time at [removed] for any concerns, questions, or clarifications.


5.0
anonymous - Loved one of resident/client
Memory Care
June 15, 2015

All I can say is how great everything has been in the two weeks that I moved my mother in law to Forge Hill. She's been a new person. I haven't seen her this happy in a long time.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Fern - Loved one of resident/client
Memory Care
June 4, 2015
The Best!

I LOVE the Harbor memory care unit at Forge Hill. The single most important reason is the kindness of the front line staff to my elderly mother-in-law. They are always friendly, cheerful, & helpful. At first I thought their good nature was just for show. But they are so consistently that way that this has to be for real. The administrative staff of the Harbor unit and of the larger assisted living unit are also very open, friendly & helpful. They invite our perspective & make efforts to satisfy our concerns. The second reason I love Forge Hill is the decor and the floor plan. When we first walk in, the lobby is bright & airy. My mother-in-law's room is small but lovely. The Harbor unit itself is bright with many windows, cheerful and very lovely to look at. There are multiple open spaces off a common hallway for different functions for the residents. The common hallway and relatively small size of the unit (about 22 residents?) make it easier for those with memory problems to learn their way around. At the end of the common hallway is an enclosed patio where the residents can safely enjoy being outside in the good weather. The activities director is also a sweetheart. She's friendly, with boundless energy. She provides meaningful activities for the residents morning & afternoon, including occasional trips into the community. It is a small community, and all the staff know everybody. It's very personable. I looked at a number of other places, & this is by far the best. Do I sound too enthusiastic? No - no one is paying me for this recommendation. It's all very sincere. I can't wait until I can move into the assisted living side!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Benchmark Senior Living at Forge Hill

June 9, 2015

One of the many benefits of being a senior living company is the ability to create moments that wow our families. Thanks for your kind words! Please let us know ([removed]) if there is ever anything we can do for you or your family.


Viewing 1-20 out of 27 reviews

Neighborhood around Benchmark Senior Living at Forge Hill

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Frequently Asked Questions about Benchmark Senior Living at Forge Hill

Benchmark Senior Living at Forge Hill offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Benchmark Senior Living at Forge Hill has received an average review rating of 4.1 based on 27 reviews. See all reviews.

Call (508) 719-8031 to reach a resident at Benchmark Senior Living at Forge Hill.

To reach a resident at Benchmark Senior Living at Forge Hill call: (508) 719-8031



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.