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Madonna Manor

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2344 Amsterdam Rd, Villa Hills, KY 41017

7.9
Review score
14 reviews
Be the first to write a review
7.9
Review score
14 reviews
5 star
37%
4 star
7%
3 star
21%
2 star
21%
1 star
14%
See all reviews
For more information about senior living options:
(866) 374-4058
Madonna Manor
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Madonna Manor
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Anonymous
-
Child of resident/client
5.0
Madonna Manor review
My Mom is really doing fantastic with changes in Doctors, therapy and just an entire new way of approaching life. She's living in the new independent apartments at Madonna Manor and she's come so far I'm really happy for her. She's literally 15 years younger. I referred someone to your com

About the facility
Madonna Manor

Madonna Manor is a senior living community located in Villa Hills, Kentucky where we pride ourselves on understanding the delicate balance between personalized support and promoting independence. Our estate-style home is built with large windows that shine light into every room. Feel free to get comfortable in the lobby, where you can cozy up with a good book and relax on our sofa and reclining chairs. We believe that seniors deserve to enjoy life to the fullest with the peace of mind that comes from unrelenting care and support. If you’d like to hear more about what our home can offer you, contact one of A Place for Mom’s Senior Living Advisors!

Community Amenities and Services

Our on-site chef prepares three meals a day, and we also can accommodate any dietary restrictions and preferences that you may have. We want each resident to feel uplifted and joyful each day and that’s why we provide a range of both indoor and outdoor activities to enrich lives in an environment that feels just like home. If you’d like to relax and unwind on your own, our movie room is there for your enjoyment, and that’s just one of our many common spaces. We have...

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Senior living options offered

Assisted Living

Memory Care

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Amenities
at Madonna Manor

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • Meals Provided

Room Amenities

  • Full kitchen
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Common areas

  • Central Fireplace
  • Beauty Salon
  • Library
  • Outside Patio
  • Indoor Common Areas
  • TV Lounge
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Billiards Lounge
  • Jacuzzi
  • Raised Garden Beds
  • Game Room

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Day Trips and Outings
  • Dances
  • Live Musical Performances
  • Devotional Activities On-Site
  • Wii Bowling
  • Intergenerational Programs
  • Birthday Parties
  • Happy Hour
  • Live Dance or Theater Performances
  • Visiting Chaplain or Priest
  • Activities On-site
  • BBQs or Picnics
  • Wine Tasting
  • Catholic Services
  • Light Therapy Programs
  • Devotional Activities Offsite
  • Protestant Services
  • Art Classes
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Activities Off-site

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Madonna Manor
Madonna Manor

2344 Amsterdam Rd, Villa Hills, KY 41017

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7.9
Review score
14 reviews
7.9
Review score
14 reviews
5 star
37%
4 star
7%
3 star
21%
2 star
21%
1 star
14%
9.9
Review score
50 reviews
9.9
Review score
50 reviews
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
9.5
Review score
57 reviews
9.5
Review score
57 reviews
5 star
76%
4 star
18%
3 star
4%
2 star
0%
1 star
2%
9.4
Review score
28 reviews
9.4
Review score
28 reviews
5 star
93%
4 star
7%
3 star
0%
2 star
0%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Reviews

for Madonna Manor

7.9Review score14 reviews
7.9
Review score
14 reviews
5 star
37%
4 star
7%
3 star
21%
2 star
21%
1 star
14%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Madonna Manor with 7.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Madonna Manor has 14 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.3
Friendliness
3.5
Care Services
3.1
Staff
3.8
Meals & Dining
3.6
Activities
3.3
Value for Cost
3.1
A Place for Mom has scored Madonna Manor with 7.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Madonna Manor has 14 reviews with an average "overall experience" of 3.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Anonymous - Family/friend
Assisted Living
September 18, 2024
5.0
Verified Review
Madonna Manor review
My Mom is really doing fantastic with changes in Doctors, therapy and just an entire new way of approaching life. She's living in the new independent apartments at Madonna Manor and she's come so far I'm really happy for her. She's literally 15 years younger. I referred someone to your company and will continue to do so when the need arises. Right now we're in good shape. It would be a five(5) in all my dealings with your company. Kind, caring and knowledgeable are combinations that are hard to come by these days.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Elizabeth S - Family/friend
Assisted Living
March 28, 2023
5.0
After Hip Surgery
They were professional, kind and honest. Every facility now is understaffed, but I feel as if Madonna Manor really tries to keep the patient first and do what's best for the family as well. My mom stayed there for three weeks after hip surgery and she was well taken care of. The OT/PT staff is amazing and very good at communicating with the family. I truly felt my Mom was valued.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Gina
Memory Care
January 9, 2023
1.0
Long Term Care / Don’t go here
If your loved one is Alzheimer and unable to communicate , please don’t go here . The care is horrible . The price is $XX,XXX [amount removed] a month . They will not get proper care . They work short handed and do not give prescribed meds as prescribed on schedule, or ignore meds all together . This happened to my mom . And verified .
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Jeff S - Family/friend
Assisted Living
November 30, 2022
5.0
Verified Review
I would recommend experience
My Mom has really really progressed in MM . She went to Rehab and got out successfully. She had a UTI and as an elderly woman it was rough on her and all of us. They dealt with that and she greatly improved mentally. She thought my Dad was not dead and had joined the circus. Her mental, motor and psychological improved to the point to where she is now in Assisted Living with some minor help. They are patient with my mom and I truly thought she would not be here today last year. Her Parkinson's medicine has been cut in half so it has been invaluable to her and us. Sometimes they have staffing issues but they know us and we trust them with her. I truly was a blind man stumbling in the dark. The UTI forced her into memory loss and that was the toughest time. They pulled her in from lack of lucidity.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Jewells E - Family/friend
Assisted Living
August 4, 2021
4.0
Loving grandmother in law
My grandma (Through marriage) has been there roughly a year. We was all very concerned for her in the beginning. We was worried she would give up since she no longer could live in her beloved home. She is 95 years old and is still energetic as ever !! Long story short, she absolutely loves this place!!! She talks so highly of all the staff. Every time I go there to visit her they all are very respectful. It’s very clean. They offer several different activities for their residents. As well as mass for those who religion is catholic. As well as other services… I have to say I’m super happy with Madonna Manor. If my grandma is happy then we all are happy!! She is a little hard to please but she hasn’t had one complaint to us yet!! This is a go to place for ur loved ones. A little costly. but in my opinion, money is well spent if your loved one is happy :)
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Patricia - Family/friend
Memory Care
January 18, 2019
3.0
Concerned Daughter
Dad was in assisted living for 3 years. Recurring emergency response issues at night. Dining room and food issues seem to improving with new chef. Staffing always seemed off. Especially bad on night shift in long term care. Family had to spend the night or pay home health aide to feel comfortable about overnight safety. Definitely not worth the money.
Cleanliness
3
Friendliness
3.5
Value for Cost
1.5
Care Services
2
Activities
3
John Elliott - Family/friend
Memory Care
November 14, 2018
1.5
Such great potential but falls short
My mother [Name removed] stayed a Madonna Manor for approximately 10 months. During this time the “Manor” always seemed to be short staffed for nurses and relied heavily on aides which don’t get me wrong , in facilities like these and especially in the memory care units this is very difficult work and it’s usually in my opinion underpaid. Also during this time she needed to have her legs wrapped every morning due to her legs swelling from CHF and more often than not they were never wrapped. Again a direct result of under staffing. Also at issue was the food, it was terrible, when we first got there it was pretty good but then they change chefs and I wouldn’t feed this food to my dog. Cold, poor quality under seasoned and not appealing even to look at. The aides that fed the memory care patients at times even refused to even serve it. We complained numerous times but nothing was ever done. I really find it difficult to write this because the facility it’s self is very nice, and has great potential but whoever is running the facility needs to step aside and put someone in place that will try and fix these issues.
Cleanliness
4
Friendliness
3.5
Value for Cost
3
Care Services
2.5
Activities
2.5
Kathy kister - Family/friend
Memory Care
August 4, 2018
0.5
Many, many problems
During the past two years, Madonna Manor has declined to the point of awful. Continual staff turnover. Filthy hallway carpet. Sometimes odors all the way to the lobby. Staff doesn’t show up, leaving residents unsafe, without their meds, and without other needed care. The aides who do show up for work are very nice, however.—the one saving grace. Management turnover is frequent and those who remain are ineffectual and simply give lip service to complaints. Owner CHI better make big improvements to the facility and care level., as both residents and their families are very upset.
Cleanliness
0.5
Friendliness
2.5
Value for Cost
0.5
Care Services
1
Activities
3
A concerned daughter - Family/friend
Memory Care
July 21, 2018
1.5
Sadly, conditions are worsening rapidly
When my loved one first moved into Madonna Manor a few years ago, the assisted living wing was attractive and clean. Now the facility is in desperate need of good leadership and many repairs and improvements. Caregivers and other staff are quitting and/or not showing up for shifts. Residents are left at risk and sometimes not receiving meals and medications. Further, the place is not being maintained. Maintenance workers have quit. Weekly cleaning of apartment is done very poorly. And the carpet throughout the facility is FILTHY and smelly. I truly regret having to write a review like this, but, until problems are addressed and corrected (please no more excuses and lip service), I would urge family members to please think twice before placing a loved one at Madonna Manor. [Name removed] (the owner) needs to make many improvements immediately, as Madonna Manor's reputation in the community is sinking fast.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Family/friend
Memory Care
July 17, 2018
1.5
Declining Service, High Cost
In the 2-plus years my relative has been at Madonna Manor, the services have steadily declined, despite the escalating cost of residency here. Staffing problems are continual. Many of the aides are very, very caring and helpful, but the facility is under-staffed and there’s little backup when aides call in sick or don’t show up. This means call buttons are not answered for long periods, meds are not always distributed, and emergencies are not addressed quickly. Food is only fair, but this is a constant complaint at assisted living/nursing care facilities. Madonna Manor’s management MUST correct these problems. Seniors deserve much better.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
anonymous - Toured community
Memory Care
June 21, 2018
5.0
Nice facility. A little more out of the way for us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cindy Rusconi - Family/friend
Memory Care
March 27, 2018
3.0
Services not received yet charged for them
My mother has been a resident of Madonna manor assisted living for five years. As with all nursing facilities she has good care givers and not good. We are basically mostly pleased with services. However we have had to hire our own caregiver twice a week to help with bathing. Madonna manor has not been able to provide bathing to our assisted living mother. We just wanted encouragement to shower twice weekly and to call if mom refuses to shower. We continued to find mom in dirty gowns and no calls stating she refuses to shower. She has gone weeks without bathing, yet we are charged for services she does not receive. I am not able to provide services due to my own health issues. Now I know she will be bathed since we have our own care giver coming twice weekly. I do not mean to say anything bad about Madonna manor, but we are very disappointed in care given to our mother. I would move her but she knows people there and does not want to go any where else.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
November 20, 2017
3.0
Verified Review
Madonna Manor
My loved one lives in Madonna Manor, and overall, I feel like they stake good care of him, but sometimes the help seems off to me, like they don't always know where his things are, they don't always know how to get him up. The admissions lady that helped me has been very easy to work with though. I think she does a good job and she's very helpful. The place is also clean, and close by. Overall, I would say that it is an alright place.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
October 31, 2017
5.0
Verified Review
Happy With the Service
We are very happy with the services my father is receiving at Madonna Manor. The staff has been very friendly and caring, the place is clean and tidy, and my dad seems to like the food. I’m not usually there during activity times, but I do know that they have many activities to keep the residents busy. We were also looking for a facility with a spiritual community; that was big for us. Madonna caters to this need, so we are very happy with it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-14 out of 14 reviews

Neighborhoods
around Madonna Manor

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Kentucky regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Kentucky regulations for Assisted Living.

Frequently Asked Questions
about Madonna Manor

Madonna Manor offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Madonna Manor 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (859) 426-6400 to reach a resident at Madonna Manor.

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