Dominion of Florence

Our loved one loves the breakfast and lunch, we are starting to have a few issues with the evening meals but if there every is something our loved one does not like they will offer different options. He doesn't participate in much now but he does enjoy the balloon volleyball. From the very beginning we wanted our loved one here - the community is very open, airy, and has great big windows. It is very welcoming. The staff are very attention and they always pay attention to the residents. The nursing staff is great with taking care of their needs and making them feel comfortable, they are very on top of medication management

We were very impressed with this community but my loved one only stayed for one night. She had to go to the hospital and they told us that we went there that as long as my loved one could assist with transfers that they could take her. However, when she was re evaluated they stated that they could not do assist with moving and that my loved one could not come back even though she was considered a minimal assist. This was frustrating to us due to how much we spent and then my loved one only stayed one night and was told that she could not come back and they had accepted her previously. I think that the independent people do really well but if you need any kind of assistance then this is not the place. I think that the workers that did the assessments were new and not on the same page, they did refund some of the money but that one night ended up costing us a lot. We would have preferred for my loved one to be here but things just did not work out that way. I would recommend this community but it is best if you are independent.

It's one of the nicest places around. They're very caring. The aides and nurses are very good. Initially we had some learning curves, but we're past those now, and they're doing a very good job taking care of my loved one. They also allowed me to put a camera in her room, which was nice. Not because I was concerned about the care, but more so I could see how she's doing daily. She also tends to be picky about food and socializing, and she's partaking of both of those things at Dominion.

This is a really nice community. They take really good care of the people that reside there. Sometimes communication can be a problem. They have activities like exercise, bingo, music in the evening and they take the residents out for drives around the city.

It is absolutely a five star community, it is truly amazing and the staff is amazing. Our loved one always said he never wanted to be put into a senior care facility, but with this being a newer facility right when you walked it we knew this was the place. He has always been used to an upscale upbeat place, and this looked like a winter lodge in the mountains. The staff was phenomenal. He was on the memory care side and the rooms were amazing. It was like a hotel room with granite counter tops. The staff would eat with the residents during the meals time and they honestly became like family. They do so many things for their residents, they truly go above and beyond to make sure they are always doing something fun, and getting involved. This facility is where you feel you are walking into a five star resort.

We are so thankful we found this community for our loved one. We had a bad experience in another community and took our time researching and selecting the right fit. They offer assisted living and memory care services. WE LOVE IT HERE!