Laketown Village

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

They are informative. They do a pre-interview where they sit down and check out the patient and establish a care level prior to moving in. They're readily available when you call them. The staff are very good. If there's something I need to know, they'll call ahead. I like how they're trying to work with my loved one. They have her doing occupational and physical therapy. It's a very clean facility, and the rooms are spacious.

The care services have gotten a lot better and the activities are slowly starting to come back they now have live entertainments. We do think the value for cost is good and we would recommend the community to others.

Our loved one started out in assisted living which was awful, and now our loved one is in memory care. The care services on the memory care side are a five out of five, but for assisted living they would be a one out of five. From our understanding the memory care does a better job with activities then assisted living, however we are just not able to go in and see exactly what is going on. We do believe the manager on the memory care side is doing her absolutely best, and doing a wonderful job.

I am very picky and don't just hand out 5 Star Reviews, especially when it comes to my Father's care. He has lived at 3 other "Assisted" Living facilities over the last 4 years and we have moved him several times due to the lack of care at the other places. I can not put into words adequately how happy we are that he is now at Laketown Village, EVERYONE there is so friendly and helpful and obviously loves what they do. The staff takes care of EVERY detail for their Residents. I can not say enough good things about this facility and everyone who works there, from Housekeeping, Marketing, Maintenance, Personal care attendants to the Chef and waitstaff. They are AWESOME and I have such a sense of Peace since Dad moved there knowing the wonderful care he is receiving. I have never felt this way about any of the other facilities and the feeling is Priceless.

The entrance to this facility was warm, welcoming and friendly. The receptionist was cheery, and immediately welcomed us and informed [name removed] we had arrived, then offered coffee, danish, water, etc. and seating. Shortly afterwards, [Name removed] greeted us and shared she was completing a tour with another family and would be with us shortly. She sat and listened to our expectations then shared facility offerings and tour including upgrades and room renovations. Amenities were abundant which we appreciated.

I really liked this place. However, I dont think this would be in our budget unless they would take Medicare.

When I first toured Brookdale, it felt more like a resort than a nursing facility. My father was a resident at Brookdale Kenner for his final months. I can't express how happy I was with the facility. The staff was very friendly, attentive and caring. We had always tried to avoid putting him into a nursing home, but once we found Brookdale, I wish we had done it sooner. I compared several facilities, and found Brookdale to be the best one for pricing (better than the other choices), safety, security, care, meals, activities and attention. Brookdale offered activities like crafts, games, exercise, live music, enclosed gardens and a covered patio for the memory care patients. The meals were excellent with a good variety to suit my father's appetite. Brookdale will always be in my heart for giving my father (and me) the best final months of his life.

Very nice place close to the casino which I'm sure would be a big perk!

This facility has been better than I expected. The director here is very nice and understanding. She has been helpful and is excellent in communicating with me. The building itself is beautiful and very clean. There is also no odor that you expect from places like this. Overall this is a good experience and the staff has been wonderful. For activities they offer things like bingo, watching TV, live entertainment, and mass services. I would absolutely recommend this facility to other families.

I love this place for my mother, she is in the memory care part of the community and the caregivers are great and responsive to mom's needs. They have lots of activities like cards, arts and crafts. The courtyard is small but nice. They have wonderful food and she feels safe here.

My loved one is doing very well at Brookdale Kenner. The staff is very welcoming and easy to talk to. Everyone is very pleasant, even the residents I have met are very friendly. It is a top notch very nice facility. Bright and breezy. My loved one says the food is very good. They serve a big country breakfast. At dinner, there is a menu that they get to choose their entrees. He loves to use their exercise room and participates in the exercise class during the week. They have Bible study he really enjoys. Entertainment comes in twice a week. There is a very nice courtyard which is inviting to get out in the fresh air. It's starting to cool down so that he can actually go out and enjoy the outdoors. This community was actually more affordable than some of the other communities we looked at, and we feel we are getting excellent care and that we make a good choice.

I toured this community for my father, and his needs. It is a pretty ideal community for a senior. I didn't meet many staff members, but the community looked nice. It had a lot space, and from what I saw everything looked nice. Everyone I did meet was kind, and friendly. There were many factors that played into where to move my father too, and this community was to expensive for our budget. I did find another community that met our needs better, but I had a nice tour of this facility.

I toured this community for my mother, and her needs. My tour went pretty well overall. I think the layout design of the community needs some work. When you first enter the facility there are a group of close residents that gather in the entrance very often. I felt that would be an intimidating situation for mother, and would had made the transition tough. Everyone was kind, and helpful. However I did not feel this was the right fit for my mother, and her needs.

My friend is doing fine and very well. She likes the community that he picked out. It is a very good place. She likes the staff and she has made some friends. When they are all together they have a good time. She has been walking around and the helps her out. They have some church services but I have not seen many activities. I hear they hired someone to start planning activities.

This community was very nice. The inside was spacious and bright very welcoming. The staff was friendly and very accommodating when on the tour answered any questions that were asked. The calendar of events seemed to be filled with a good assortment of things to do.

Sales assistant showed studio assisted living rooms;however, nurse assessment - needs memory care facility, so need to see and get new price Otherwise, seems nice

They were not newer, and not as appealing to me. They were not a good fit for my mom. The representative was knowledgeable about they community for an assisted living facility. There was nothing that was really negative about the community from what I saw.

I like the care from this community. The staff is always caring and attentive to his needs. The menu is nice and they offer a nice variety of healthy meals. We feel that the community should be more flexible about the meal times for the residents. I like knowing that he is in a clean environment. They do offer a lot of activities for the residents that want to participate. We would recommend this community for good care and a great value for a loved one.

My mother had a wonderful respite stay at this Brookdale location! I was dreading placing my mother at a facility because I thought she wouldn't like it, but she just loved her stay! She got plenty of exercise, and she said that the food was incredible! She's already looking forward to her next stay!

We previously had a good experience with this community. My father used to live here. It was nice to visit the staff. This is a nice community, but I did find another community that suited my mother needs better.