Lake Howard Heights

I was very impressed with this community.

Well organized tour, and yet relaxed. The staff are extremely happy in this organization (you could hear it in the lobby and hallways) - not surprised so many have worked there for long periods of time. The building is quiet and yet there were organized activities (no lost-looking residents). The studio suites were very nice. The decor of the building was fantastic. Screen room & tv room seemed a bit small for the size of the building. Costs are reasonable.

If you need independent living there is no medical care like in assisted living. The rooms were small but there were other options with the room sizes. I would recommend this facility to others, they seemed to have a good covid plan in place

Visited this property to look for an alternative living place for my 90 YO Mother. The facility is beautiful, clean, smells good, and [name removed] (Advisor) is very friendly and knowledgeable. Unfortunately, as Mom declines this facility will quickly become too expensive and they do not accept Medicaid, (which may be why the facility was so lovely.) It is very reasonable, as Assisted Living goes, but they need more wheelchair specific rooms, in my opinion. The "start up fees" were kinda like an apartment rental deposit - $2000 and $800 for the electric wheelchair because of the repair/damage they cause. I don't have a comparison, but it is an expense I wasn't aware of when we started price shopping. Overall a nice facility if you are looking for a place you wouldn't hesitate to leave a loved one.

Great staff, very warm and welcoming to my mom (and her family) when she arrived and consistently since. Excellent maintenance of facility including keeping coronavirus away. Food is very high quality too!

[name removed] was very helpful and patient as we investigated Lake Howard Heights. She provided us with all the necessary information for my mother to make her decision. When possible she was able to accomodate my mother's and my schedule to view the community. [name removed] enthusiasm and knowledge was appreciated. She was able to assist with references outside of Lake Howard Heights. She was also able to alleviate some of my mother's concerns as well as my reluctance for my mother to make this move at this time. We are anticipating the move in approximately 3 weeks and hope that goes as smoothly as the investigative process. [name removed] and the rest of the staff have also been very helpful. This is a strange new world for my family and everyone has been very helpful and encouraging.

Lake Howard Heights was above our expectations. It is like a 5 star hotel. The day we toured we had lunch and the food was the best I'd ever had.They have longevity of the staff, most have been there 12-25 years.They have a handyman/ concierge who is wonderful. [name removed] is the best she is so helpful to my uncle and has great communication with me. The whole staff is wonderful to deal with you never have to bring up an issue twice. I know he is being well cared for.

They are very proactive for the Covid virus.I would highly recommenced Lake Howard Heights. The food is good but it is not always hot, but they are working to improve and it has gotten better. My mom is in one bedroom and that works for her. The have a great location and the building has a Lake across the street, so great scenery.

I am very happy here, and all the employees are friendly. The food is very good also, and lots of it!

A good place when you can no longer live at home.

The place is good. The staff is the best. It's very modern.

I have been more than pleased with with everyone and everything at Lake Howard Heights. I got my dad moved in there in October and he has settled in really well. The staff seems to go out of their way to make everyone welcome and comfortable. The food is always good , my dad looks forward to dinner every night. I feel like I made the right choice for him.

Very nice facility. Good food. Responsive staff. A little concerned there is only a small screened porch and little outdoor space in which to take a walk.

This is a very nice facility except it was too large. They have 5 floors and they have a tall tower and because of this my love one would not want to move here. The food is terrific because they serve you breakfast, they have muffins that they make there, the staff is friendly, and it’s very clean. Unfortunately it was just too big for my love one’s taste.

Liked this although severe damage from hurricane. Working on repairs last Month.

My parents have both recently made the move into this community and so far things are going well for them . They are pleased with there new living environment and seem to have adapted well. The staff have been helpful with the transition and I am comfortable with the care they have been receiving. They have a great menu of a variety of meals too choose from during there dinning experience and are enjoying every one of them. Overall we are pleased with this place and would recommend it to anyone interested.

My 93 year old mother has been a resident since 2004 following my father's death. She started off in the independent living tower, and over time, is now in the assisted living wing. These folks are the best. Great leadership, dedicated care givers, and an excellent support staff. As you can imagine, their jobs are not easy. Always demanding, sometimes grumpy, and often lonely-the residents by and large appear relatively happy and satisfied. My mom has made, and lost many friends over the 13 years-but the Lake Howard Team gets 5 stars and a big thumbs up from my family.

My mother has been a resident of Lake Howard Heights for over 4 years and loves it. She loves the location and the staff and feels very safe there. There are so many activities for her to participate in, but her favorite is the "mystery rides" where she goes on the LHH bus to an unknown restaurant for lunch. The staff are very caring and very accessible for questions or concerns that I may have. They keep an eye on her and have let me know immediately when need be. Is she doesn't show up for a meal, they will immediately call her or go to her room to make sure she is well. The maintenance staff is constantly trying to improve the facility inside and out. Lake Howard Heights overlooks beautiful Lake Howard, inspiring tranquility. There is always a lovely breeze.

My mother started off as a temporary winter resident at Lake Howard Heights, then decided to stay permanently as an Independent resident, and is now being cared for as an assisted living resident. Each member of the LHH staff has been extremely helpful, courteous, patient, and compassionate in meeting my mother's changing needs. LHH provides a clean, safe, healthy, and family-oriented living environment for my loved one. I highly recommend Lake Howard Heights.

Lake Howard Heights had been wonderful for my Mother during her stay. She is no longer with us but, she so enjoyed the activities, friendships, and staff there! Lake Howard Heights gave her the independence that she still wanted, with the driving service to grocery, doctor appointments, and shopping. I teased with her that I would change places with her and live there myself!