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590 Flank Road, Petersburg, VA 23805
14 reviews
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anonymous
-
Family/friend
4.0
some staff are exceptional and some are not
At Ivy Ridge some staff are exceptional and some are not. Most of the staff are exceptional. They have a singer come in and other activities. I would just like to see a few more activities. Their food needs to be more healthy. It's sandwiches, or hamburgers, and tater tots. When the staff first initially talked to us on the phone it seemed like they were more accommodating but once you get in they aren't as accommodating. Mom couldn't go to the bathroom on her own and the nurses only come in at specific times. They don't seem to tailor to her needs. Some of the nurses really goes above and beyond.
About the facility Spring Oak at Petersburg
Spring Oak at Petersburg in Petersburg, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Spring Oak at Petersburg
Healthcare Services
- Staffing & Ancillary Services
- Diabetic Care
- Incontinence Care
- Medication Management
- Memory Care
- Non-Ambulatory Care
Meals & Dining
- No Sugar
- Gluten-free
- Kosher
- Restaurant Style Dining
- Vegetarian
- Low / No Sodium
- Vegan
- Meals Provided
- Guest Meals
Room Amenities
- Air Conditioned
- Ground Floor Units
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Kitchenette
Community Amenities
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
- Transportation at Cost
- Property Convenient to Public Transit
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Beauty Salon
- Outside Patio
- Indoor Common Areas
- Outdoor Common Areas
- TV Lounge
- Central Fireplace
- Butterfly garden / Hummingbird garden
- Meeting Room
- Barber Shop
Recreational areas
- Arts and Crafts Center
Services
- Beautician
Languages spoken
- English
Activities
- Resident Band or Musicians
- Cards / Pinochle Club
- Visiting Chaplain or Priest
- Art Classes
- Live Musical Performances
- Birthday Parties
- Holiday Parties
- Tai Chi
- Quilting or Sewing Club
- Activities On-site
- Cooking Club
- Devotional Activities On-Site
- Day Trips and Outings
- Community Service Programs
- Community Service Organizations
- Educational Speakers / Life Long Learning
- Stretching Classes
- Live Dance or Theater Performances
- Intergenerational Programs
- Devotional Activities Offsite
- Live Well Programs
- Book Club
- Karaoke
- Activities Off-site
- Cooking Classes
- Brain fitness / Dakim
Compare
Spring Oak at Petersburg
590 Flank Road, Petersburg, VA 23805
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Review score not available
8.9
Review score
18 reviews
8.9
Review score
18 reviews
5 star
44%
4 star
45%
3 star
11%
2 star
0%
1 star
0%
7.2
Review score
8 reviews
7.2
Review score
8 reviews
5 star
0%
4 star
50%
3 star
25%
2 star
0%
1 star
25%
Review score not available
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Spring Oak at Petersburg
14 reviews
Write a review5 star
50%
4 star
29%
3 star
14%
2 star
0%
1 star
7%
A Place for Mom has scored Spring Oak at Petersburg with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Spring Oak at Petersburg has 14 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.2
Care Services
4.1
Staff
Meals & Dining
Activities
3.8
Value for Cost
4.0
A Place for Mom has scored Spring Oak at Petersburg with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Spring Oak at Petersburg has 14 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
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1-14 of 14 reviews
anonymous - Family/friend
Assisted Living
September 22, 2015
some staff are exceptional and some are not
At Ivy Ridge some staff are exceptional and some are not. Most of the staff are exceptional. They have a singer come in and other activities. I would just like to see a few more activities. Their food needs to be more healthy. It's sandwiches, or hamburgers, and tater tots. When the staff first initially talked to us on the phone it seemed like they were more accommodating but once you get in they aren't as accommodating. Mom couldn't go to the bathroom on her own and the nurses only come in at specific times. They don't seem to tailor to her needs. Some of the nurses really goes above and beyond.
anonymous - Toured community
Assisted Living
August 13, 2015
Friendly and Helpful
They were very helpful in getting my loved one in there and made some special circumstances because of her condition. The staff was very friendly and helpful. Everyone there at Ivy Ridge was just really good.
anonymous - Family/friend
Assisted Living
May 21, 2015
very good program
The staff was very receptive and approachable. I have never had any problems when trying to communicate or making any requests.
One thing where I do feel they could improve is this: Since I am using their doctor, I would like a little more access to talk to their physician. I would like to talk to him personally to ask some questions and get his take on some things regarding my mother.
Other than that everything with Ivy Ridge has been a very positive experience and I would highly recommend them. Overall it is a very good program.
SLong - Family/friend
Assisted Living
May 16, 2015
My mom loves living at Ivy Ridge. It makes me feel comfortable that she's at a safe apartment environment. She's met friends and participates in their activities.
anonymous - Family/friend
Assisted Living
May 4, 2015
Wonderful and very professional
The Ivy Ridge is great, wonderful, friendly, and very professional. My overall rating of this property is 5 stars. The Ivy Ridge is a wonderful community. I would highly recommend it. This is a 5 star facility. 5 stars across the board. It is very nice.
LissyLou - Resident/client
Assisted Living
April 5, 2015
Good and bad and not improving
Although physical (facility) upgrades were clearly overdue, the 'people' aspect of Ivy Ridge was a great fit, and a space the meet our needs available.
The facility had been recently purchased by a new owner and things seemed on the uptick.
With the passage of time, that has changed. The once good meals are now poor, many of the good staff members and leadership have moved on, the facility is still lacking.
I learn that the hot water is turned off overnight and not turned on again early enough for residents to shower before breakfast. Things that staff did for residents are no longer done.
I'd encourage the state to make a spot check.
anonymous - Family/friend
Assisted Living
April 1, 2015
A warm, friendly, inviting place
Our sister could no longer live independently. We chose Vista Park (the memory care section of Ivy Ridge) based upon the reviews, and have been quite pleased with our choice. (We are out of state, and she needed immediate accommodation.)
We visited recently, and were impressed by the cleanliness and homeyness of the facility. The furnishings were warm and inviting, the food, our sister tells us, is good, and the staff answered our questions freely. I particularly liked the manager's firm belief in not "over medicating." The behavior and general cheerfulness of the residents reflected that.
The staff was friendly and treated the residents with respect, which we liked.
In general, we felt comfortable leaving our sister, confident that she was in good hands, and that she would would live comfortably.
She hasn't yet participated in the regular outings to a well-known department store chain, so that will have to come in a subsequent review.
Our sister has been a resident for only a month, but I feel confident in highly recommending Vista Park. It doesn't look like an institution, doesn't smell like an institution (no smell at all), and doesn't behave like an institution. As much as possible, it looks and feels like a home.
anonymous - Family/friend
Assisted Living
April 1, 2015
Very nice place!
There really isn't anything I can think of that needs to be improved or done better. They are very easy to work with and easy to get a hold of.The staff here are very friendly and accommodating, especially so right after our loved one moved in. They were constantly touching base with us and checking in, and when we went to visit almost every employee popped in to introduce themselves. They really impressed us right from the beginning, she felt right at home. It's a low-key, comfortable, friendly place, and we'd definitely recommend it to others!The dining room was like a home dining experience love the food
Loved one - Family/friend
Assisted Living
September 15, 2014
Very nice place!
We've had a great experience overall with Ivy Ridge! The staff here are very friendly and accommodating, especially so right after our loved one moved in. They were constantly touching base with us and checking in, and when we went to visit almost every employee popped in to introduce themselves. They really impressed us right from the beginning, Mom said she felt right at home. It's a low-key, comfortable, friendly place, and we'd definitely recommend it to others!
Anonymous - Toured community
Assisted Living
May 15, 2014
Ivy Ridge had some great fe...
Ivy Ridge had some great features. The rooms were very nice, things were clean & bright. The enclosed outside area with a pond & ducks was nice. I appreciated the connection with Vista Park ~ Jeff was very comfortable showing me around and Brandie was pleasant and open for questions. If and when my mom has memory loss issues, I know they will be on top of it with Vista Park next door. The vibe was more 'family like' and 'open door'. For the money, this would be my first choice.
Peggy F. Lee-Tull - Family/friend
Assisted Living
May 7, 2014
Ivy Ridge in Petersburg (my dad....R.Lee)
Unfortunately, my dad became ill, and I had to make a decision on leaving him home alone, or a nursing home. Since I live out of state, I was worried about what to do. After investigating senior homes, in care nursing, and home health care aid options, I was given information about Ivy Ridge in Petersburg, Va. When I walked into this well lite, spacious, and clean smelling place, I was amazed at how inviting it is. Bright and pretty walls, with a "day room" for seniors living there to look at a pond filled with ducks! I met Mr. and Mrs. Jeff/Brandi French, and was even more amazed at the attention they gave to me. When my dad moved in, it was a transition for him and me. Mr. and Mrs. French attended to our every need, and when a problem came about, they were pro-active in combating it! There were some small and minor issues with some of the staff members, but overall, everyone helped my dad, and seemed willing to go above and beyond to ensure we are happy. My dad adjusted pretty much, and is still there. Mrs. French is active in the residents' lives, and she sent me a pix of my dad taking in the sun in a rocking chair on their spacious porch. There are imperfections with all things, at Ivy Ridge they are minor, and I would recommend this assisted living facility to those new to a situation of finding a comfortable place for a loved one, and feeling happy they made the right decision.
Michael - Family/friend
Assisted Living
February 27, 2014
Excellent so far
My father has only been there for two days. Transitioning to the facility was smooth and non-stressful for him. The staff is very nice and so are the other residents. I like the new leadership. They seem to be doing an excellent job working at making sure things are done right in regards to care for those who live there. So far I am very pleased.
Daughter - Toured community
Assisted Living
October 24, 2013
Didn't impress us at all
My brother and sister and I went and my sister had heard some good things about them but when we went they weren't very organized and it kind of had a smell to it, almost medicinal, maybe from cleaning up urine. It was very dark and also, we saw the staff there interact with some of the patients and it wasn't the best. We knew we could cross it off our list.
A Place For Mom Customer - Toured community
Assisted Living
December 26, 2012
We liked the staff and the rooms exce...
We liked the staff and the rooms except the shared rooms did not have showers. Showers were down the hall. Liked the close location to home.
Viewing 1-14 out of 14 reviews
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Frequently Asked Questions about Spring Oak at Petersburg
Spring Oak at Petersburg offers Studio and Semi-Private. Learn more.
Call (804) 861-6977 to reach a resident at Spring Oak at Petersburg.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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