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Homewatch CareGivers

315 East Eisenhower Parkway Ste 95, Ann Arbor, MI 48108

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About the community Homewatch CareGivers

Homewatch CareGivers in Ann Arbor, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.
Homewatch CareGivers is a community within Homewatch CareGivers properties. See all Homewatch CareGivers communities.

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Amenities at Homewatch CareGivers

Community Amenities

Languages spoken

Spanish

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Reviews for Homewatch CareGivers

3.3

(3 reviews)

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1-3 of 3 reviews
2.0
July 24, 2020
Suzanne Perkins - Toured community
Homewatch is unacceptable

We’ve been using homewatch for couple of years for my Dad. We had one person who basically sat and watched tv with him but my mom liked a lot. During COVID that person never wore a mask and then got a new job. We tried to hire additional help during the whole spring but no one would call back or eventually they couldn’t fill the shifts. They hired a new person for the shifts we had who never showed up and was fired or quit. They hired someone who was great for two of the original three shifts. Mind you this whole time we’d needed more shifts due to significant decline and had been attempting to get them to fill more shifts but we’d gone down instead. My dad started getting hospice at home and we again told them we needed more shifts. I was frustrated with my mom about not being clear with them but later realized it wasn’t my mom. He became bed ridden and went to respite through hospice. I sat with my mom where she had a 15-20 minute conversation listing the shifts we needed filled, when he was coming home and what we needed done on Tuesday. Meanwhile we are dealing with the lawyer, I went to see a home, respite dropped me dad on his head, the usual. Friday he’s coming home and I realize we have no confirmation that we do or do not have care. My mom calls at noon. We get no call back. I call at 4:45 Friday and the scheduler claims she doesn’t know we need care (she’s leaving and my mom spoke to the new person). She puts me on speaker phone with the owner who starts to say that they have lots of ways to work with people who needs more care and I interrupt to tell her we spoke at length about this but she angrily interrupts me to ask if she can speak and tells me they record the calls. A clear threat. I let her speak for a while let her finish, don’t speak at all and then ask for permission to speak. I then ask her to go back and listen to the call and ask her if we’d given her a clear list of multiple shifts that we needed filled on Tuesday and they never called back would that be ok? And she said it would be completely unacceptable. Homewatch by their own admission is completely unacceptable.


4.0
August 16, 2015
anonymous - Toured community
Hopeful

We got off to a rough start at first, but hoping things will improve from here. Staff seems intent on following through which is promising.


4.0
December 28, 2012
A Place For Mom Customer - Toured community
Verified Review
Have visited director at her office. ...

Have visited director at her office. Was very impressed with her and the kind of services offered. We are still waiting on the right time to introduce a caregiver to my mother-in-law. Breanne provided many good thoughts and ideas in order for us to approach this change to her and the rest of the family.

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Frequently Asked Questions about Homewatch CareGivers

Homewatch CareGivers has received an average review rating of 3.3 based on 3 reviews. See all reviews.

Call (734) 622-8190 to reach a resident at Homewatch CareGivers.

To reach a resident at Homewatch CareGivers call: (734) 622-8190



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.