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VERIFIED PARTNER

Comfort Care Home Care Assistance - Grosse Pointe

18150 Mack Ave, Grosse Pointe, MI 48230

18 reviews
For services offered:
(866) 374-4058
home-care
Comfort Care Home Care Assistance - Grosse Pointe
Comfort Care Home Care Assistance - Grosse Pointe
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Richard O
-
Family/friend
5.0
Highly recommend
[name removed] has successfully 'won over my mom' who admittedly was a very difficult oldster prior to [name removed]'s patience, understanding, humor, and conscientiousness. We couldn't be happier with her being mom's caregiver.

About the facility
Comfort Care Home Care Assistance - Grosse Pointe

Comfort Care Home Care was founded on the belief that the highest quality of life for seniors is possible in the comfort of their own homes, with a little visiting support. The dearth of home care solutions in our area at the time drove us to fill a much-neglected gap in the senior care market. We also provide services to people recovering from an accident or recent hospital stay. If you need a little help at home to thrive in your daily life, we can provide that. Caregiving is built on a foundation of trust, so we screen our prospective employees thoroughly before placing them in a client’s home. As a family-owned company, we are able to minimize overhead costs and maximize the value of services we provide to families and loved ones.

Company Services

We work with you and your loved ones to create a personalized care plan catered to your schedule and needs. Our care begins with a free consultation to assess your situation. Comfort Care Home Care offers solutions for an array of care needs and intensities. Even if you only need a helping hand with groceries once a week, we can assist you. Our caregivers are matched...

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Senior living options offered

Home Care

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Comfort Care Home Care Assistance - Grosse Pointe
Comfort Care Home Care Assistance - Grosse Pointe

18150 Mack Ave, Grosse Pointe, MI 48230

ComForcare St. Clair Shores, MI
ComForcare St. Clair Shores, MI

22811 Greater Mack, St. Clair Shores, MI 48080

iAID Home & Health Care Solutions - Windsor, ON
iAID Home & Health Care Solutions - Windsor, ON

2475 McDougal Ave Suite 105, Windsor, ON N8X3N9

TheKey of Grosse Pointe, MI
TheKey of Grosse Pointe, MI

1811 Mack Ave, Grosse Pointe, MI 48230

8.8
Review score
18 reviews
8.8
Review score
18 reviews
5 star
49%
4 star
28%
3 star
17%
2 star
0%
1 star
6%
8.5
Review score
2 reviews
8.5
Review score
2 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Comfort Care Home Care Assistance - Grosse Pointe

Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.2
Care Services
4.3
Staff
4.0
Meals & Dining
5.0
Activities
4.2
Value for Cost
4.2
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-18 of 18 reviews
Richard O - Family/friend
Home Care
February 19, 2024
5.0
Verified Review
Highly recommend
[name removed] has successfully 'won over my mom' who admittedly was a very difficult oldster prior to [name removed]'s patience, understanding, humor, and conscientiousness. We couldn't be happier with her being mom's caregiver.
Friendliness
5
Care Services
5
Value for Cost
5
Robert G - Resident/client
Home Care
January 19, 2024
4.0
Verified Review
Our experience
It would be nice to have same 1-2 people caring for me. Over 10 weeks they keep assigning new ones who need to be trained on how to care for me. One is very good another was terrible and not welcomed back. Not all staff are trained on hoyers. Seems to me they could train them but they don't. Scheduling is a problem. They call when someone can't make it about 1-2 hours after they are supposed to be here and can't find a sub. So since I'm non weight bearing I can't get out of bed. Real problem.
Friendliness
5
Care Services
5
Staff
4
Value for Cost
3
Anonymous - Family/friend
Home Care
September 19, 2023
3.0
Verified Review
our families experience
What we like the most about the Comfort Care Home Care service of Grosse Pointe is that the office staff is responsive. However an improvement that they could make, could be with the staffing consistency.
Friendliness
3
Care Services
4
Staff
3
Value for Cost
4
Bonnie - Family/friend
Home Care
August 28, 2023
5.0
Verified Review
Review for Comfort Care Home Care Assistance - Grosse Pointe
They were prompt, and provided everyone/ everything we needed. Friendly, likable staff. We started with 24 hour care! Great at communication, cleaning, laundry, cooking & most of all excellent care for mom. We would highly recommend them to anyone & everyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Home Care
October 12, 2019
3.0
Verified Review
An unforgettable experienc400
The woman who came to the house was fantastic. Accommodating, came when everything was going crazy and she adjusted. Very sincere and helpful. The aides who came to the house were polite and some did their job well, and some didn't do it at all. Some were on time, some were not. One didn't have her notebook, so she couldn't get into the house without a code and went knocking on all the doors at a house who had a woman with a walker, who was very weak and couldn't get to the doors and was scared to death. Some acted like they never did the job before. The schedulers were great, sympathetic and great listeners. The price was good, but sometimes two hours is not necessary and it is a wast of money.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Home Care
August 8, 2019
3.0
Throughly interview the ownership and selected care givers prior to committing.
Based on our experience with CCHCA, the Organization came highly rated and really was not... The owners were not engaged with our family for the duration of care. Most of the care givers did the minimum of what was required. Some were physically not able to do the job as required. Only two of the numerous care givers met our expectations and went above and beyond their role. We were grateful to have them when needed. This experience was quite eye-opening as to the challenges of the home health care industry to find quality employees.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Home Care
June 20, 2018
4.0
The person from Comfort Care has been here 4 times so far. Very pleased so far. I could have rated a little higher, but fabulous seems not a good word so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Home Care
November 29, 2017
1.0
If I could give it less than 1 star I would. Office personel is rude, and aids they send are unkempt. Horrible experience with this company taking care of my mother.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Home Care
November 15, 2017
5.0
Simply "OUTSTANDING"... if there was a greater word then I would submit it. Beyond pleased with [Removed] assistance and counsel in making very difficult decisions. The in home care person [Removed] is an angel indeed.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
September 27, 2017
5.0
Verified Review
Good Patience and Care
This is a great service and we were very pleased that they were able to get us in home care as soon as needed. The staff was always understanding to the needs we had. The caretaker was not what we wanted and this was not a good first-time experience for us. It was not the staff, we would use the service again if needed for in-home care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
September 5, 2017
5.0
Comfort Care provided great service. Dad is no longer living in his home so service was discontinued.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Home Care
June 9, 2017
5.0
Verified Review
In home care for family.
I like the service for getting someone to come to my home for care for my husband. The staff found us someone to help with the personal care needed for my husband. We like that she is willing to help with some household responsibilites and that really helps me. My husband does like the care that he is receiving. We would recommend this service and the care taker to other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
May 31, 2017
4.0
Verified Review
Good Experience with This Home Care
We are no longer needing the services of this home care agency. However our experiences with this agency was a good one. They did a great job taking care of my father, and his needs. I would say that their prices were a little high, but our experiences with this agency went well overall. I would recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
January 17, 2017
5.0
Verified Review
In home care for my mom
I am happy with the service the caretaker is very reliable and she does arrive on time. they help with the needs of my mom with her medication. They help with all the meals that are needed. Some laundry and person errands that are needed. She is good company for my mom. I am happy with this service and with the care taker that we have now. I would recommend this service to other families if needing good help in a home for a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
September 20, 2016
5.0
Verified Review
So far everything is working out good.
So far everything is working out good. So far we haven't had any issues with people being late or not showing up. We have been pretty happy with their service so far, and feel they deserve a good score.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
September 15, 2016
4.0
Verified Review
The process to start the service was made easy!!
The caregivers that we have worked with are always on time. They are a companion for my grandpa. I have not had any concerns about the caregivers we have come out to the house. My grandpa is hard to please so Comfort Care is working with us to find the right caregiver for him.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous
Home Care
January 25, 2016
5.0
Verified Review
Working out well so far!
Things are working out very well with Comfort Care, my loved one seems very happy with the service! She feels much more independent having someone to help her run errands and get to and from appointments without having to rely on family members for rides. The people have all been very polite, and accommodating and punctual in regards to scheduling.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
A Place For Mom Customer - Toured community
Home Care
December 26, 2012
4.0
Verified Review
Wonderful agency. I have been in con...
Wonderful agency. I have been in contact with them. Mom is experiencing some health issues (requiring hospitalization) so it has not been feasible to have the provider come out. But I have received their literature and add'l information from the company.
Viewing 1-18 out of 18 reviews

Services
at Comfort Care Home Care Assistance - Grosse Pointe

Community Amenities

Languages spoken

  • Spanish

Neighborhoods
around Comfort Care Home Care Assistance - Grosse Pointe

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Frequently Asked Questions
about Comfort Care Home Care Assistance - Grosse Pointe

A Place for Mom has scored Comfort Care Home Care Assistance - Grosse Pointe 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (313) 881-3390 to reach a resident at Comfort Care Home Care Assistance - Grosse Pointe.

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