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Home Care Matters - Flowery Branch, GA

5609 Main Street Suite B, Flowery Branch, GA 30542

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anonymous - Loved one of resident/client
4.0
She really likes the attendant who comes, and that is the most important thing.

Reliability hasn't been an issue, except that we have had some trouble filling modified shifts. She really likes the attendant who comes, and that is the most important thing. Overall I think they have been good to work with.... Read more

Read all reviews

About the agency

Home Care Matters – Flowery Branch, GA is a family-owned home care referral service that helps seniors find in-home caregivers. The licensed Flowery Branch agency is one of two locations in Georgia.

Seniors can have qualified care with certified nursing assistants and personal care assistants on staff. Beyond that, caregivers go through additional training and certification programs prior to becoming a part of the Home Care Matters staff. The agency uses caregiver satisfaction programs to help ensure your loved one is receiving quality care.

The agency has a variety of home care services including hospital to home care, home care for heart disease, home care for arthritis, Alzheimer’s disease and other types of dementia home care, personal care, and companion care. With a guarantee of matching seniors and caregivers, Home Care Matters can help you find compassionate in-home caregivers for your loved one.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Reviews

for Home Care Matters - Flowery Branch, GA
4.4(15 reviews)
Write a Review

Cleanliness

4.7

Friendliness

4.7

Meals & Dining

No data collected

Care Services

4.7

Activities

4.7

Staff

No data collected

Value for Cost

4.7

Overall Experience
10
5
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Date Submitted
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Reviewer
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5
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Care Received
15
1-15 of 15 reviews
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5.0
Melody Steele - Toured community
Home Care
June 2, 2018
Verified Review
Home Care Matters / Absolutely True

[three names removed] and the entire staff at Home Care Matters are the most loving and caring people I have run across in this business. I was placed with another company (BrightStar) before I found HCM, and they were a nightmare. It was the life saving when HCM walked into my life to help me take care of my 96 year mother. They have met all of my needs, and all of the unexpected changes that I needed them to help me get through. I have since March 2016 and have the highest respect and faith in this company.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Lydja - Toured community
Home Care
March 13, 2018
Our 3 Year Anniversary with HCM

This month marks our 3rd year anniversary using Home Care Matters. They started taking care of mom 6-10 hrs each day in 2015 after a back break and advancing dementia. Now at almost 98, she is doing better than ever and if her current strength & mobility are any indication, she could easily make it past 100 due to HCM's attentive and loving care. The overall investment in time and money to ensure mom could grow old in her own home (she did NOT want to go to a retirement home) has definitely paid off, and we are grateful to our HCM family for keeping mom safe, healthy, active and independent.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous
Home Care
June 28, 2017
Verified Review
The Agency Sends Good Care

My husband has been fine with the services we get from the agency. The caregivers and my husband are getting along. We just need them a few times throughout the month. I am able to use them at my convince. i would recommend them to my family and friends.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous
Home Care
August 16, 2016
Verified Review
Over the Top Staff!!

The staff at Home Care Matters likes to check up on their caregivers to make sure everything is going good. The caregivers that have been helping my mother in law have been great. They are helping with the cleaning and meals. I have no complaints. One of the caregivers helped with encouraging my mother to eat. I thought this was wonderful.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Home Care
May 10, 2016
Verified Review
She really likes the attendant who comes, and that is the most important thing.

Reliability hasn't been an issue, except that we have had some trouble filling modified shifts. She really likes the attendant who comes, and that is the most important thing. Overall I think they have been good to work with.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Home Care
May 2, 2016
Verified Review
They are working out okay.

They are working out okay. I think we have found a good match. We have had some reliability issues, with a couple of caregivers that just weren't a good match. They have worked hard to find someone who did work with our needs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Home Care Matters - Flowery Branch, GA

May 3, 2016

Thank you for your review. We work very hard to find the right people & match. It isn't easy but we keep at it until we get it right!


4.0
anonymous - Resident/client
Home Care
February 22, 2016
Verified Review

So far everything is going good with them coming in and helping out with my mother. I haven't had any issues with the staff they have been helpful with everything. My mother is adjusting okay with her Alzheimer's it can be difficult at times. So far our experience is nice and things are well I would recommend this

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Home Care Matters - Flowery Branch, GA

March 25, 2016

Thank you. Please let us know how we can help make the transition smoother for your mom.


5.0
Angela - Toured community
Home Care
February 6, 2016
Verified Review

Very nice staff and easy to get started with their services. Mom was fearful and they helped settle her fears of having someone new in her home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Home Care
December 23, 2015
Verified Review
They were good. They were very reliable.

They were good. They were very reliable. Very responsive, and got back to me with any questions. We didn't have any issues with the service itself, it is just very expensive for us.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
LB - Toured community
Home Care
August 19, 2015
Verified Review
Great Home Care!

Very good company with very good workers. They have been great!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Home Care
August 10, 2015
Verified Review
It's been a good experience

I'm not there often so my review is based strictly on the little contact I've had with the agency and the caregivers. My in laws haven't really had any complaints and they seem to be happy getting the extra help although it has taken some getting used to. Everything has been working out accordingly and as of now I would definitely recommend them to a friend.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Home Care Matters - Flowery Branch, GA

August 10, 2015

Thank you!


5.0
anonymous - Loved one of resident/client
Home Care
April 30, 2015
Verified Review
Extremely Responsive

They are doing a great job. The Home Care Matters agency is excellent. They are extremely responsive with excellent quality people. I would highly recommend this agency to anyone looking for 5 star quality. They are very clean and very friendly. The value is great. The care givers do such a good job at taking care of my loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Home Care Matters - Flowery Branch, GA

August 10, 2015

Thank you!


5.0
anonymous - Toured community
Home Care
March 8, 2015

Just getting started with Home Care Matters. My initial impression is that that this service is exactly what I have been looking for. They have provided a team of overnight caregivers who will work with me to become familiar with my Mom's situation and my home set up. One of my team will always be available.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Home Care Matters - Flowery Branch, GA

August 10, 2015

Thank you!


5.0
Barbara R, - Toured community
Home Care
November 25, 2014
Home Care Matters REALLY cares!

When our family needed help, we were referred to Home Care Matters. We saw that they were the right fit of services and people after meeting with the owner. They were very thorough developing the care plan. Communication was great. They care. We highly recommend them, too!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Home Care
November 17, 2014
Great Service

Valarie was very understanding and helpful!! It was a tough time for me and my family and Valarie was incredible in helping us through it. I am very greatful and she has provided the BEST care for my mom. I will recommend her to my friends and family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Home Care Matters - Flowery Branch, GA

November 24, 2014

Thank you...it is truly our pleasure & passion.


Frequently Asked Questions about Home Care Matters - Flowery Branch, GA

Home Care Matters - Flowery Branch, GA has received an average review rating of 4.4 based on 15 reviews. See all reviews.

Call (770) 965-4004 to reach Home Care Matters - Flowery Branch, GA.

To reach Home Care Matters - Flowery Branch, GA call: (770) 965-4004



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To conduct a complete investigation, seniors and their families should:

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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.