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Holiday Maplewood Place

295 Broadway, Malden, MA 02148
8.6
Review Score
59 reviews

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Holiday Maplewood Place community exterior
19 Photos
19 Photos available
10 Floor plans
10 Floor plans available
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street view of Holiday Maplewood Place
Faith - Family/friend
5.0
The Perfect Solution

The place is exceptionally clean and attractive. Everyone is very friendly and they go out of their way to make a newcomer feel welcome. The quality of care has been excellent, they have met all of my mom's special needs. The staff is competent, caring and friendly. The food is excellent. There are lots of fresh vegetables and fruits. The meals are well prepared, nutritious and delicious. My mom loves them. My mom has not really taken part in many of the activities (her choice), but she has enjoyed the musical entertainment and the Bingo. The care provided here is not inexpensive, but it is a great value for the money. I would like to say that my mom's stay here has been temporary; she will be returning home next week. Prior to finding this facility, I was truly at my wits end. But with some help, I was able to find the perfect match for my mom's needs. Honestly, after meeting with [name removed], the Executive Director, I had the physical sensation of a weight being lifted from my shoulders. I can't even express how grateful I am.... Read more

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About the facility Holiday Maplewood Place

Holiday Maplewood Place in Malden, Massachusetts is an independent, assisted living, and memory care community. For years, Holiday has proudly developed living arrangements for older adults to comfortably age in grace and in place. Located in the heart of Malden, residents enjoy all the comforts of a charming life with our great location and consistent accommodations. We foster an atmosphere where wholesome living is accessible to everyone.

Our professional and compassionate staff create individualized plans uniquely aligned with the living preferences and care needs of each resident, including assistance with daily tasks, comfortable living spaces, planned recreation, meals, and more. It is our goal to create an enriching experience for everyone in our community by providing the best in every aspect every time.

Community Services and Amenities

Holiday Maplewood Place gives residents the opportunity to stay on campus and delight in an array of services and amenities conveniently in one place. Our Engage Life program is tailored to promoting purposeful and memorable moments for residents to embrace everyday. Residents can express themselves creatively with arts and crafts, team with neighbors for cards and games, connect with nature, and stay fit with safe and stimulating exercise programs.

Personal care is always available to our...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Holiday Maplewood Place is a community within Holiday by Atria properties. See all Holiday by Atria communities.

Pricing for Holiday Maplewood Place

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Holiday Maplewood Place295 Broadway, Malden, MA 02148
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No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Independent Living

Amenities at Holiday Maplewood Place

Health Care Services

Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Holiday Maplewood Place

Write a Review
8.6
Review Score
59 reviews

Review Score

59 reviews
8.6

Out of 10


5 star

55%

4 star

31%

3 star

12%

2 star

0%

1 star

4%

A Place for Mom has scored Holiday Maplewood Place with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Holiday Maplewood Place has 59 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.4

Meals & Dining

3.6

Care Services

4.4

Activities

4.2

Staff

4.1

Value for Cost

4.2

Overall Experience
32
18
7
0
2
Date Submitted
4
6
11
Reviewer
4
37
17
1
Care Received
12
45
2
1-20 of 59 reviews
Sort by

5.0
Faith - Family/Friend
Assisted Living
December 21, 2023
Verified Review
The Perfect Solution

The place is exceptionally clean and attractive. Everyone is very friendly and they go out of their way to make a newcomer feel welcome. The quality of care has been excellent, they have met all of my mom's special needs. The staff is competent, caring and friendly. The food is excellent. There are lots of fresh vegetables and fruits. The meals are well prepared, nutritious and delicious. My mom loves them. My mom has not really taken part in many of the activities (her choice), but she has enjoyed the musical entertainment and the Bingo. The care provided here is not inexpensive, but it is a great value for the money. I would like to say that my mom's stay here has been temporary; she will be returning home next week. Prior to finding this facility, I was truly at my wits end. But with some help, I was able to find the perfect match for my mom's needs. Honestly, after meeting with [name removed], the Executive Director, I had the physical sensation of a weight being lifted from my shoulders. I can't even express how grateful I am.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Paul - Family/Friend
Assisted Living
December 13, 2023
Verified Review
Holiday Maplewood Place Malden- A "Home" for Mom or Dad

The management and staff at Holiday Maplewood Place are all extremely professional and caring but also very friendly, considerate and kind. They make it a point to get to know the residents and their family at move in or even sooner. They make all feel welcomed and special from management to the front desk, dining room, housekeeping, aides and maintenance. The residents are also very friendly and kind. They welcome new residents and are there for assistance and support. What helped my mother was the "escort host" program where a resident escorts new residents to/from meals for 2 weeks. That experience really expedited her transition and feeling comfortable and like she was at "home." I would highly recommend the facility. Take a tour, meet the staff and see the facility and it will sell itself.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
October 25, 2023
Verified Review

What our family likes the most about the Holiday Maplewood Place is the value for cost and the caring atmosphere. We would recommend this community to other families who are looking for a place for their loved ones

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
October 6, 2023
Verified Review
Maplewood Place Malden - Lovely facility!

The staff were very friendly and welcoming at Holiday Maplewood Place. I will say that there was not a good formal move-in orientation and we were randomly asking for things that would have been helpful to have information on up front. The food is not as good as it sounded before we moved in. I think they need more healthy options and more fruit offered. The laundry machines are quite outdated. They do have a few new machines, but most are old. Maintenance is very helpful and responsive. The facility is lovely and updated and bright and cheery.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

3


1.0
Sarah S - Family/Friend
Independent Living
August 23, 2023
Operations specialist is rude and disorderly

The way in which the operations specialist speaks to and about workers and previous workers is completely and utterly despicable. If you want a positive environment for your loved ones, he needs to be out of office, if you don’t enjoy your job or the people you surround yourself with at your job then don’t do the job. The mannerisms are better in a kindergarten classroom. As a family member of somebody who spent years in the building, I have never seen such disrespect until I came across this man.

Cleanliness

No data collected

Friendliness

1

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

1

Value for Cost

No data collected

Response from Holiday Maplewood Place

September 1, 2023

Sarah, we appreciate you taking the time to share your experience. We want all of our residents, employees, and guests to be treated with respect at all times. I’ve shared your review with the Regional Vice President and he would be happy to speak with you directly about the concerns you’ve raised. If you email me at CustomerService@AtriaSeniorLiving.com I’ll put you in touch.


1.0
Anonymous - Family/Friend
Assisted Living
May 24, 2023
Unsafe!

Staffing ratios are unsafe. New management fired the great staff they had and those that weren’t fired, left. They have zero activities, unless you call watching exercise tapes or Catholic Mass on tv an activity. Food is horrible and even worse since they fired the kitchen manager. Families are pulling their loved ones out of this place at an alarming rate. Now they are begging their residents for referrals. Instead of paying attention to patient care, they remodeled the place to look nice but that’s the only positive thing about this place. This used to be a great place but since Holiday took it over, it has gone downhill fast! They increased their rents drastically but the food quality has gone down and they do not have any staffing. If you tour this place, ask what their census is now vs a year ago and take a look around, do you see any engaging activities, any staff around anywhere? Run from this place!

Cleanliness

4

Friendliness

1

Meals & Dining

1

Care Services

3

Activities

1

Staff

1

Value for Cost

1

Response from Holiday Maplewood Place

May 31, 2023

Thanks for reaching out to share your experience. Your feedback is important to us. I’ve shared your review with our Regional Vice President, and he would be happy to speak with you directly to address the concerns you’ve shared. Please email me your contact information at CustomerService@AtriaSeniorLiving.com and I’ll have him give you a call.


4.0
GA - Family/Friend
Assisted Living
January 25, 2023
Verified Review
Good Place Overall. Food Needs Major Improvement.

Generally the staff is caring. The people are friendly. My loved one seems happy there. Before moving in, she was alone and immobile. And now she's walking on her own up to the second floor where her apartment is. From that perspective, it has been a positive experience for her. She's engaged in a lot of activities and seems happy. The main issue is the food is terrible. They changed food providers, and the quality has gone down tremendously - to the point that it's inedible. And despite everyone complaining about it, nothing is being done.

Cleanliness

4

Friendliness

4

Meals & Dining

1

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Richard - Family/Friend
Assisted Living
October 21, 2022
Verified Review

Our loved one is not overall thrilled about the meals we aren't sure if its the quality but our loved one says the food just does not taste good. They do seem to be very satisfied with the activities they have going on. Based on our experience so far we would recommend the Holiday Maplewood Place to other families.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.5
Anonymous - Family/Friend
Memory Care
October 5, 2022
Verified Review
My wife feels safe and is as happy as she could be here

Overall, my family is pretty satisfied with our decision. They've been doing construction for the past 3 months and I know the upgrades will make it even better, but it's just a little hectic right now. Housekeeping is twice a week and they do a good job. The food is good quality, my wife is very happy with it. The staff has been there for a period of time and they're mostly happy there. I think that shows in the care that they give to the residents. I've recommended them to family and friends and will continue to do so.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3.5

Activities

3

Staff

4

Value for Cost

4


5.0
Brian - Family/Friend
Assisted Living
September 16, 2022
Verified Review
Great value for a great facility.

Atria Maplewood Place is a beautiful facility. My mother loves it there. She struggled at first, like anybody moving into a new residence. But the people and the care that she's gotten have helped her to get over that. And she is really enjoying the dining room and the meals.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Maria F - Family/Friend
Assisted Living
September 16, 2022
Verified Review
Atria Maplewood Place Review

Overall we have had a very good experience with Atria Maplewood Place.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.5
anonymous - Family/Friend
Assisted Living
February 7, 2022
Verified Review
Atria Maplewood Place

On the positive note, my sister has made many friends and is doing activities with people which is exactly what we were wanting to happen. She is frustrated on the administration in some areas. She feels like some rules that come down from the big corporation should not be in place and there is no apparent reason for them. I think the experience has achieved what we wanted and it is fulfilling what we needed.

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

5

Staff

No data collected

Value for Cost

No data collected


3.0
NM - Family/Friend
Assisted Living
August 6, 2021
Verified Review
my review of Atria Maplewood Place

There was a lot of confusion with the move-in process, I think they really need to improve that process. I would recommend this community to others

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

3

Staff

No data collected

Value for Cost

3


4.0
anonymous - Family/Friend
Independent Living
August 2, 2021
Verified Review
A great experience for seniors

We chose Atria Maplewood Place because it was close to where his house is so he is familiar with the area and he would be more comfortable there. The apartment sizes are on the smaller side, he has a studio and we are looking to maybe upgrade. They do always have activities going on for the residents. The staff members here are all very nice. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5


4.0
anonymous - Family/Friend
Assisted Living
July 22, 2021
Verified Review
A prefect place for your loved one.

It's very nice. Other people who have come in with me to visit can't believe how nice and clean it is. Atria Maplewood Place has been very, very careful about Covid and the necessary restrictions. Now those restrictions are loosening up, which is good. They're very friendly, and everybody seems to be very nice. They also offer plenty of activities.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


3.0
anonymous - Family/Friend
Assisted Living
May 25, 2021
Verified Review
I would recommend it

Atria Maplewood is beautiful, we are happy with it, and all in all it generally is a good place. There are not to many activities going on at the moment and some of the staff members are very nice, and others not so much. We do think the value for cost is pretty high.

Cleanliness

5

Friendliness

3

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

3


4.5
Diane Sawyer - Family/Friend
Memory Care
January 8, 2021
Verified Review
A nice place to live

We chose Atria Maplewood Place because we had an emergency situation and they had availability when we needed it. I am so grateful because it worked out great. There are a lot of really fantastic staff members here. The dining room upstairs is beautiful, its like a 5 star restaurant. They also have an inside courtyard, everyone here seems to be pretty happy. I would recommend to others.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4.5

Activities

4

Staff

4

Value for Cost

4


5.0
Victoria Labros - Family/Friend
Memory Care
September 22, 2020
Happy we went to Maplewood Place

My grandmother's experience at Atria Maplewood Place has been very rewarding and pleasant. This is the happiest I have seen her since my grandfather passed away. She has made some friends that could last the rest of her or their lifetime. She is happy living her independent life in the privacy of her own apartment when she prefers. The positive changes that I have witnessed are an increase in her weight due to the constant and variety of nourishment that they provide, a positive attitude, her aches and pains have diminished dramatically due to improved eating habits and patterns including weight gain which has also made her stronger and independent (not using her cane as much). This is a place with an amazing staff from the wait staff all the way to the top administrators located in Malden MA. I am happy, we as a family decided that Maplewood Place is the best fit for my active 84 year old grandmother, especially after Covid-19 hit. Although it was difficult to physically be with her during quarantine. The reception staff jumped through loops and got very creative with keeping the families up to date and arranging some private visits once they were able to. During such a frustrating time in everyone’s life Maplewood Place really made the process seamless of which kept all of us at ease. Thank you to all of the staff for being patient and eager to please and especially for taking care of our families! I would highly recommend it.

Cleanliness

5

Friendliness

4.5

Care Services

5

Activities

4.5

Value for Cost

4.5


5.0
RBorjas - Family/Friend
Memory Care
September 14, 2020

We recently had a family friend move in to Maplewood Place and were very skeptical due to the crazy year everyone has been having with the pandemic. Much to our surprise our friend is doing extremely well. She loves living there and has made a bunch of new friends. She loves that she doesn't have to worry about cleaning anymore or cooking. She said it like living at a hotel, they do everything for you. We are so happy that she chose Maplewood place.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4.5


4.5
Dina Lewis - Family/Friend
Memory Care
September 11, 2020

My Grandmother lives at Maplewood and the community is beautiful. I am so happy that my parents decided to move her there. I was worried during Covid that she would get ill but the staff did such a great job keeping everyone safe . They had everything they needed during the pandemic and tested all their staff regularly.

Cleanliness

4.5

Friendliness

4.5

Care Services

4

Activities

4.5

Value for Cost

4.5


Viewing 1-20 out of 59 reviews

Neighborhood around Holiday Maplewood Place

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Frequently Asked Questions about Holiday Maplewood Place

Holiday Maplewood Place offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Holiday Maplewood Place 8.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (781) 324-4999 to reach a resident at Holiday Maplewood Place.

To reach a resident at Holiday Maplewood Place call: (781) 324-4999



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.