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Heartland Health Care Ctr

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21401 Greater Mack Ave, St. Clair Shores, MI 48080

5 reviews
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For more information about senior living options:
(866) 374-4058
Heartland Health Care Ctr
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About the facility
Heartland Health Care Ctr

Heartland Health Care Ctr in St. Clair Shores, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Reviews

for Heartland Health Care Ctr

5 reviews
5 star
0%
4 star
0%
3 star
0%
2 star
80%
1 star
20%
0
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A Place for Mom has scored Heartland Health Care Ctr with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heartland Health Care Ctr has 5 reviews with an average "overall experience" of 1.6 out of 5.
Overall Rating
1.6
Cleanliness
1.5
Friendliness
2.5
Care Services
1.5
Staff
Meals & Dining
Activities
2.0
Value for Cost
1.8
A Place for Mom has scored Heartland Health Care Ctr with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heartland Health Care Ctr has 5 reviews with an average "overall experience" of 1.6 out of 5.
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1-5 of 5 reviews
anonymous - Family/friend
Nursing Home
August 5, 2019
0.5
Only If There Is No Other Option
My mother was in this facility for a total of 4 days. In that amount of time, she fell out of bed twice however, she was never examined by a doctor to determine if she had a concussion, broken bone, etc. After the 2nd time, my brother found her sitting in a chair in the hallway and when he asked the staff why that was, he was told 'Well, she's a fall risk so we need to keep an eye on her'. And the solution is to make her sit in the hallway?!? My brother visits her at least once a day. I shudder to think how folks who don't have someone watching out for them fair. Thank goodness my mother was transferred to the facility in Sterling Heights and my brother says it is a vast improvement over where she was.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Nursing Home
March 6, 2019
2.0
I feel terrible that my mother in law was here. She was here for Rehab. We should have "got it" on the first day when things went horribly slow for the most basic of services. When it was time to go we were told on a FRIDAY AFTERNOON that she needed to be out by MONDAY! Also, the food was not good. :(
Cleanliness
2
Friendliness
2.5
Value for Cost
2.5
Care Services
2
Activities
2
anonymous - Family/friend
Nursing Home
December 10, 2018
2.0
Did we make a mistake
My mother's first day was an unpleasant experience. She was left in her wheelchair for almost an hour. She wasn't able to go to the restroom or to bed. The next day, an aide practically dropped her and didn't report it.
Cleanliness
2
Friendliness
3
Value for Cost
2
Care Services
2
Activities
4
CHARLIE T Sims - Family/friend
Nursing Home
August 8, 2018
1.5
Heartland facility staff need more communication poor. their rooms is not clean need more update and staff food is terrible.
Cleanliness
1.5
Friendliness
3.5
Value for Cost
2
Care Services
2
Activities
1.5
Son - Family/friend
Nursing Home
November 18, 2013
2.0
Verified Review
Expect to Wait Before Getting Help
The rehab was good, but the place was lousy. I think that the best thing to say is that as much as the staff tried to care, they just didn't have enough people. It was to the point where they couldn't do the job. When it came to something that they could have done easily "it wasn't their job. Someone else can do it." When you pushed the button, it could be 20-25 minutes later before you'd get help! We had two members of congregation in there at the same time. The other's family took him out it was so bad. They brought him home and hired a private nurse.
Cleanliness
1.5
Friendliness
3
Value for Cost
2
Care Services
1
Activities
2
Viewing 1-5 out of 5 reviews

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Call (810) 778-0800 to reach a resident at Heartland Health Care Ctr.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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