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Best of 2023 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 1-2% of senior care providers nationwide based on reviews from residents and families.

Heartis Village of Brookfield

16040 W Greenfield Ave, Brookfield, WI 53005
9.8
Review Score
30 reviews

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Heartis Village of Brookfield community exterior
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street view of Heartis Village of Brookfield
Barbara S - Family/friend
5.0
Toured 8 Memory Care Facilities

My mother has been at Heartis since, Jan 2023. Her care has been phenomenal! Leanne in Marketing was my first contact with Heartis Brookfield. She took time aside from my tour to talk to me and share her personal experience and understanding of the transition for my mother. The Generations Manager [name removed] truly LOVES her residents and makes sure ALL caregivers provide excellent care. [name removed] knows my mom's history and updates me often. [name removed] considers the residents as family and provides any care needed along with her role as manager. Never hesitates to help! She takes the time to sit and talk with my mom. They all know me by first name and I am always welcomed. I toured 8 memory care facilities prior to coming to Heartis Brookfield. None compare to the cleanliness, care, and compassion. Even when she was hospitalized staff came to visit. They go above and beyond not because they have to, but because they love what they do. Thank you Generations [name removed], [name removed], and Caregivers!!!... Read more

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About the facility Heartis Village of Brookfield

At Heartis Village of Brookfield, you’ll find excellent care options for assisted living and memory care. This community’s campus in Brookfield, Wisconsin, features inviting, stylish interiors and lies in a suburban locale with plenty of conveniences in close reach.

Community Amenities and Services

Find the care you’ve been looking for with this community’s knowledgeable staff, 24-hour emergency call systems, personalized assistance with activities of daily living (ADLs), and person-centered memory care. Heartis Village of Brookfield also offers maintenance-free apartments with weekly housekeeping and laundry services as well as scheduled transportation.

Here, residents can find exceptional dining experiences right in the comfort of their home. Entrées are made to order with anytime dining, and grab-and-go items are also available at the community’s on-site bistro and coffee bar, allowing residents to dine their way.

After a fresh meal, residents can find lots of ways to follow their interests. Watch favorite films in the theater, join exercise classes in the fitness center, get creative in the art studio, stroll along landscaped walking paths, or embark on your own adventure with assistance from the community’s concierge service.

Living Arrangements

Heartis Village of Brookfield offers studio, one-bedroom, and two-bedroom apartments in a variety of floor plans to meet your or your...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Heartis Village of Brookfield is a community within Integral Senior Living Management Group properties. See all Integral Senior Living Management Group communities.

Pricing for Heartis Village of Brookfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Heartis Village of Brookfield

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Heartis Village of Brookfield16040 W Greenfield Ave, Brookfield, WI 53005
Azura Assisted Living and Memory Care of Brookfield16030 Washington Dr, Brookfield, WI 53005
ProHealth Regency Senior Communities - Brookfield777 North Brookfield Road, Brookfield, WI 53045
Brookdale Brookfield Capitol Drive15100 West Capitol Drive, Brookfield, WI 53005
9.8
Review Score
30 reviews
9.3
Review Score
35 reviews
9.2
Review Score
32 reviews
8.6
Review Score
35 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
  • Rate Lock

    Freezes your rent price for a specified length of time.

  • Room Discount

    Lowers your rent by a dollar amount or percentage.

Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Memory Care

Amenities at Heartis Village of Brookfield

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegan
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Jacuzzi
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

Croatian
English
German

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Heartis Village of Brookfield

Write a Review
9.8
Review Score
30 reviews

Review Score

30 reviews
9.8

Out of 10


5 star

77%

4 star

7%

3 star

7%

2 star

4%

1 star

7%

A Place for Mom has scored Heartis Village of Brookfield with 9.8 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Heartis Village of Brookfield has 30 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.8

Friendliness

4.6

Meals & Dining

4.5

Care Services

4.4

Activities

4.5

Staff

4.6

Value for Cost

4.4

Overall Experience
23
2
2
1
2
Date Submitted
3
15
24
Reviewer
1
23
6
0
Care Received
20
10
1-20 of 30 reviews
Sort by

5.0
Barbara S - Family/Friend
Memory Care
August 2, 2023
Toured 8 Memory Care Facilities

My mother has been at Heartis since, Jan 2023. Her care has been phenomenal! Leanne in Marketing was my first contact with Heartis Brookfield. She took time aside from my tour to talk to me and share her personal experience and understanding of the transition for my mother. The Generations Manager [name removed] truly LOVES her residents and makes sure ALL caregivers provide excellent care. [name removed] knows my mom's history and updates me often. [name removed] considers the residents as family and provides any care needed along with her role as manager. Never hesitates to help! She takes the time to sit and talk with my mom. They all know me by first name and I am always welcomed. I toured 8 memory care facilities prior to coming to Heartis Brookfield. None compare to the cleanliness, care, and compassion. Even when she was hospitalized staff came to visit. They go above and beyond not because they have to, but because they love what they do. Thank you Generations [name removed], [name removed], and Caregivers!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Celeste C - Family/Friend
Memory Care
July 17, 2023
I am happy I found Heartis Village Brookfield for my dear husband of 45 years

My husband has been a resident since May 2023. Prior to coming to Heartis Village, he resided at a different memory care unit for 9 mo. and were so turned off by the care or should I say lack of care. I decided to look for a better facility for my husband. I toured 3 and decided on Heartis. I found the executive administrators to be friendly , kind, empathetic, transparent and very professional. The staff is attentive, very caring, so kind to their residents. All residents are treated with respect. I see hugs and an occasional kiss given to residents. I also want to mention the activities people and the amazing job they do to keep the residents active and involved. The meals are amazing, and the Chef comes out to ask the residents if they enjoyed their meal. And thanks to Maintenance and housekeeping everything is well maintained and clean. I am so pleased and happy that I found Heartis Village for my dear husband of 45 years.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Dick C - Toured community
Assisted Living
July 13, 2023
We know exactly where we are coming to when the time comes.

Today's tour was absolutely tip-top. Heartis looks beautiful and the staff people we happened to encounter all seemed pleasant, upbeat, and all that a resident could hope to have in their staff. Because we have no nearby family, if we have any sense that either one (or both) of us needs assistance, I know exactly whom I am coming to see. Thank you for the big-time investment you made and again, thanks to you, I now feel we can get nice care when the day comes.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lisa C - Family/Friend
Assisted Living
May 30, 2023
Peace of Mind

We have been so pleased with our experience at Heartis Village - Brookfield. They have provided a true community for our mom (and peace of mind for us), knowing she is truly cared for and respected by the staff. The team provides so many opportunities for the residents to gather and participate in activities and to our delight - our mom participates with enthusiasm! I highly recommend this loving community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kathy - Family/Friend
Assisted Living
May 6, 2023
Outstanding Service - Emergency Respite, Decided to Move In Permanently.

I assisted a friend to find emergency placement/respite when she was unable to be by herself and in-home care was unable to meet her 24 hour/day care needs. I toured one day, and they helped placement occur the very next day. This quick turn around is challenging, but the Heartis Team stepped up to assess and assist with very timely coordination and admission. While she was only planning to stay a couple weeks, she decided she was comfortable, and there were many things she would no longer need to worry about if she lived at Heartis. She is moving to her permanent one-bedroom apartment and bringing everything she wants from her house to make her Heartis HOME next week. She has also developed a few new friends .. another bonus! No Place is Perfect, but Heartis has come close.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Amy S - Family/Friend
Assisted Living
March 9, 2023
We made the right decision

Our dad moved in [date removed]. Although we were unsure what to expect, the whole experience turned out to be more than we ever expected.The staff has been so good in their level of care and compassion, especially [name removed]. The communication has been very thorough and has helped us guide our way through this journey. We are all very happy with the choice we made to move into Heartis.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Janice W. - Family/Friend
Memory Care
March 9, 2023
Compassionate Care

Our mom receives great care from [name removed] and her staff in Generations (memory care) at Heartis Brookfield. They treat mom with compassion and respect. Kudos to [name removed] [name removed] [name removed] [name removed] name removed] [name removed] and [name removed] . They are a 5-star team.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kim T - Family/Friend
Memory Care
March 9, 2023
We have no regrets! Love Heartis Brookfield

After touring several memory care facilities, my sister and I moved our mom to Heartis in Brookfield a little over a year ago. We were very apprehensive because mom was going from independent senior living to Heartis Generations memory care neighborhood, and we only wanted what was best for mom. We have no regrets!! Heartis has so much to offer!! Mom is thriving and participates in whatever she can. [name removed] and the staff are exceptional! If you’re doubtful in choosing Heartis, schedule a tour with [name removed] (by the way, she’s great too!) YOU WON’T BE DISAPPOINTED!!! Thank you to EVERYONE at Heartis-Brookfield for your caring and compassion!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Toured community
Memory Care
February 15, 2023
Verified Review
Tour experience

Heartis was not a good fit, it was to big but the nurse was cold and didn't seem to want my dad their anyway. The person that gave us the tour just wanted the money


5.0
anonymous - Family/Friend
Assisted Living
February 7, 2023
Verified Review
Heartis Village Review

The staff at Heartis Village of Brookfield go over and above for their residents. I would and already have recommended this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
January 26, 2023
Verified Review
Great Place, Fun Activities, Fantastic Therapists, but needs a Little More Staffing

My loved one really likes it! Although since they're adding so many new residents, they seem to be understaffed now. Hopefully they will add more soon! My loved one loves the activities and how everyone gathers for meals, and has a nice group of new friends!

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Mark K - Family/Friend
Memory Care
January 24, 2023
Heartis Brookfield has a Caring - Compassionate team

I visited five memory care facilities. I’ve confirmed I made the right decision to place her there, and have come to realize that the staff is the most important reason in this case. Every single person I’ve encountered, from the director of the facility to the people cleaning and serving meals, has been friendly and helpful. More importantly, they all seem to genuinely care about the residents, treating them more like family than like someone they are forced to care for. Staff all know every resident’s name and all treat residents very well. Heck, a lot of the staff even know my name and which resident I’m associated with. I have yet to encounter a single instance of a staff member having a less than pleasant-and helpful attitude. Several staff members have expressed to me that they love their jobs. Clearly, Heartis goes to great lengths when vetting potential employees. If it is time to place your loved one in an assisted living or memory care facility, I highly recommend Heartis!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sherri G - Toured community
Memory Care
January 5, 2023
Verified Review

I toured this facility and it was very clean. Staff seemed kind and caring. It did seem to be a little more pricey. Overall, it wasn't the best fit for my loved one, but it was nice.


5.0
JoAnn H - Family/Friend
Assisted Living
December 12, 2022
Compassionate Care

We moved our folks into Heartis a few months ago, and we are very happy we did. The staff are professional, compassionate and cheerful. They are eager to accommodate our wishes quickly. This is true…… beginning with the receptionist....to the dining personnel.... to the managers. In particular, we are so grateful that we had [name removed] hold our hand from start to finish. She made everything happen quickly and carefully, and she tied all the loose ends for us along the way! Transitioning parents from independence to assisted living is not an easy feat, but thanks to [name removed] knowledge and experience to guide us along - we made it! Heartis is awesome!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
JoAnn J - Resident/client
Assisted Living
December 12, 2022
Best decision we ever made!

My husband and I moved into Heartis Seniors Living in [date removed] and it was the best decision we ever made. The amenities are great. The staff is so helpful and friendly. Whenever; you need help they come right away and not just for emergencies but even for little things you need help with. The food is really good. They have activities every day and they do shopping outings as well as entertainment outings and restaurant outings. The activity director is always open to suggestions. They have many options you can take advantage of such as a beauty salon, physical and/or occupational therapy, a room where you can have family gatherings, a gym for exercising, a library, a theater where they show movies and even Green Bay Packers games. We are actually happier here than we were at home!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Katie S - Family/Friend
Assisted Living
October 21, 2022
Appreciate everything Heartis has done for our Family

I wanted to let [name removed]and the staff at Heartis know that we thoroughly appreciate everything you have done for [name removed] and our entire family. Your ability to quickly access my Mother In Law and within days allow us to move her into your facility for care was absolutely amazing. You and your staff did whatever it took to ensure she was comfortable. Unbeknownst to us, did we know she was in need of immediate Hospice care, again which you so quickly were able to set up for her. In addition, it was comforting to know my Father In Law was able to move in shortly after so he could be taken care of during these very critical times. Thank you for everything!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lynn S - Family/Friend
Assisted Living
October 21, 2022
Heartis is an excellent facility

Heartis is an excellent facility. I feel my Mom is safe and well looked after. She gets 3 well balanced meals a day plus snacks anytime she wants. The staff is extremely friendly and very helpful. Heartis has many activities that are fun and interacting. They have a bus that takes them on outings. We signed her up with Bluestone and the doctor comes to see her. I especially love this feature. Mom really loves Mondays because she gets her fingernails cut, filed and polished for free. They have their own in house hair salon 3 days a week including perms. My Mom enjoys playing BINGO twice a week and winning prizes. I have enjoyed getting to know the staff and residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kelly G - Family/Friend
Memory Care
October 21, 2022
Excellent Place for Mom

Heartis Village of Brookfield was an excellent place for my mom. A beautiful building, and very caring staff, who always answered any questions and/or concerns we had. Very satisfied with the Heartis.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
June 29, 2022
Verified Review
Tour of Heartis Village

I toured Heartis Village of Brookfield; they have a beautiful facility that's very modern. It looked like a fancy hotel. The coordinator of services was amazing. He did an excellent job at orientating us and talking about the facility. We chose another community because we heard through the grapevine that Heartis was having difficulty with their staff.


1.0
Karen S - Family/Friend
Assisted Living
May 5, 2022
Verified Review
Heartis senior living does not take good care of its residents.

I would say to not go to this community. This community is not well managed. The meals or terrible and it just seems like so much goes wrong here everyday. My loved one stated that she did not get the correct medication and this has happen a few times. It just seems like they cant get things together. The cleaning is starting to get better but at first it was not going well.

Cleanliness

3

Friendliness

3

Meals & Dining

0.5

Care Services

1

Activities

2

Staff

1

Value for Cost

2


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Neighborhood around Heartis Village of Brookfield

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Frequently Asked Questions about Heartis Village of Brookfield

Heartis Village of Brookfield offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Heartis Village of Brookfield 9.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 232-6888 to reach a resident at Heartis Village of Brookfield.

To reach a resident at Heartis Village of Brookfield call: (262) 232-6888



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.