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My loved one has shown great improvement living at Hayes Manor Retirement Residence. The staff and facility are excellent. The move in process was great. We were briefed and got a tour of the facility and the activities. Communication with the family is excellent. My loved one loves this facility and the staff. The food is not as great. As per my loved one, they don't give fresh fruit and the serving sizes are small.... Read more
Hayes Manor is a non-profit personal care home nestled in the heart of Philadelphia, Pennsylvania. We have been providing quality care and essential services to seniors who are 62 years of age or older for more than 128 years. It has been our mission to provide dignified housing, excellent healthcare, and essential services to older people with limited financial resources. We understand how difficult it can be to find quality assisted living at an affordable rate, and as a people-oriented community, we’ve made it our mission to put the needs of residents first and foremost in all that we do.
Our community is conveniently located in the charming city of Philadelphia, which provides residents and their visiting families a never ending supply of activities, such as exploring historic sites like the Liberty Bell and Independence National Historical Park, or discovering artifacts at Philadelphia Museum of Art.
Our elegant Victorian-style home is settled on 10 acres of beautiful land right next to the Bala Golf Club. On-campus, we offer a variety of amenities and services that make the comfort of senior living worthwhile. Residents can always look forward to three healthy, delicious meals daily in our sunny Terrace Dining Room, weekly...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
18 reviewsOut of 10
5 star
34%
4 star
34%
3 star
17%
2 star
6%
1 star
12%
A Place for Mom has scored Hayes Manor Retirement Residence with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Hayes Manor Retirement Residence has 18 reviews with an average "overall experience" of 3.6 out of 5.
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3.9
My loved one has shown great improvement living at Hayes Manor Retirement Residence. The staff and facility are excellent. The move in process was great. We were briefed and got a tour of the facility and the activities. Communication with the family is excellent. My loved one loves this facility and the staff. The food is not as great. As per my loved one, they don't give fresh fruit and the serving sizes are small.
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My family and loved one had a great experience with the community. The staff are the kindest you could ever ask for. Everyone is friendly and caring. There are activities and meals to assist with the resident's socialization. Overall, this is a community we would recommend to others for their loved ones.
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We've had a good experience overall. Hayes Manor Retirement Residence is a very friendly, comfortable, no frills community. And my loved one seems to be doing well there.
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5
The community is working out fine for us. The price is great as well. They are fulfilling the purpose we need for our loved one. The staff is friendly. There are three meals a day served to the residents. The community provides the housekeeping, and laundry once a week for the residents.
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Our family had an in person tour and it was just not going to be the best fit for our loved one at the time, it was way to big.
The community is very nice and clean and the staff members are very friendly. The community offers a fairly decent amount of activities. It gives us a peace of mind knowing our loved one is well taken care of and fed so to us the value for cost is worth it.
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We've really enjoyed our time at Hayes so far. It's been really good. The people are very helpful. It's an older place, and there are a few kinks in the walls and everything else. But that's just a product of a building from the 1800s. We definitely appreciate them, and my dad is enjoying it there. And I think we'll be there for quite a while.
Really good introduction to the Hayes Manor residential community.[name removed] was the utmost professional and really took the time needed for the tour and to answer any and all questions. We are confident our care will take place at this residence.
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I would want others to know that we did not have a good experience here. I feel that we really did not get what we were promised in the beginning. The quality of care was challenging and the food was not very good. Overall, I would not recommend to others looking.
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I would tell my friends that since they are a small community it makes them able to care for your loved one more. The nursing staff seems to be attentive and caring. The community is a bit older, and this maybe a draw back for some. This is a renovated mansion. This won't have the newer finishes like the newer communities. The room seems to be very clean.
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We chose this community because of the location as well as the price and quality of care. The food here is mostly acceptable. The room sizes vary, some rooms are small and unacceptable and some are very large.
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They do a good job with keeping my loved one's room clean and the general surrounds at the community are kept clean; they do a good job. The staff is extremely friendly. They are very patient and polite and always seem eager to help. As his care needs have changed over the months that he's been there, they have been great with accommodating and have taken very good care of him. I have heard my loved one express some concerns over the food, however it has gotten better over time. They have had some special dinners over the holidays and I have thought the food was good. Hays Manor is very affordable compared to some other communities in the area and especially considering the level of care, I think they are very reasonably priced.
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Price point is reasonable but facility is outdated.Cameras around doors but no one was monitoring them while I was touring the facility.
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The staff was very accommodating. They answered all my questions. The facilities were clean.
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very friendly & liked that they had outings. appeared little dirty.
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Mom is less than happy that her food is not hot, but cold when she sits down to meals. Apparently there are monthly meetings (good thing) and she is going to attend and voice her concern.
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The staff has been wonderful! The rooms are clean and comfortable.
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The management and staff are some of the most compassionate and attentive professionals we have met. My parents care was exemplary. The facility is warm and inviting.
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See what the neighborhood has to offer and what’s nearby:
Hayes Manor Retirement Residence offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Hayes Manor Retirement Residence 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (215) 473-1552 to reach a resident at Hayes Manor Retirement Residence.
To reach a resident at Hayes Manor Retirement Residence call: (215) 473-1552
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.