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Symphony Square

35 Old Lancaster Rd., Bala Cynwyd, PA 19004
8.0
Review Score
43 reviews

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street view of Symphony Square
Anonymous - Family/friend
5.0
Recommended

There are lots of experienced people with varied personalities. Everyone's families needs will be different. I believe that the staff will do their best to meet those needs. The food seems tasty. My mom has no complaints and eats very well. I would recommend this facility to Seniors who require Assisted Living in a homey atmosphere.... Read more

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About the facility Symphony Square

For suburban senior living in the Philadelphia area, discover the safety and convenience of Symphony Square. This assisted living and memory care community in Bala Cynwyd is an ideal choice for a loved one who wants customizable personal care. Whether they need help with a few daily tasks or require more specialized services, residents can find their fit. Conveniently located just off City Avenue, the community is near Fairmount Park, hospitals, restaurants, and shopping.

Symphony Square offers a variety of amenities and services designed for comfort. Residents can choose from multiple dining venues, where chefs prepare selections from a rotating menu. The courtyard invites them to stroll outdoors for a breath of fresh air, while the library is a quiet space indoors. Additionally, the community organizes activities like yoga and painting classes to engage residents.

Other amenities and services at Symphony Square include:

  • Salon and spa
  • Bistro
  • Wi-Fi in common areas
  • On-site parking
  • Customizable care plans
  • Housekeeping, laundry, and linen services

Assisted living residents at Symphony Square can choose from studio, one-bedroom, and two-bedroom apartments with several floor plan options. The apartments feature kitchenettes, private bathrooms, 24-hour emergency alert systems, and access to cable TV and internet.

 

In memory care, residents with Alzheimer's and...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Symphony Square is a community within Elegance Living, LLC properties. See all Elegance Living, LLC communities.

Pricing for Symphony Square

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Symphony Square

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9.4
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care

Amenities at Symphony Square

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Kosher
Low / No Sodium
No Sugar
Anytime Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Air Conditioned

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Rabbi
Protestant Services

Reviews
for Symphony Square

Write a Review
8.0
Review Score
43 reviews

Review Score

43 reviews
8.0

Out of 10


5 star

59%

4 star

28%

3 star

7%

2 star

3%

1 star

5%

A Place for Mom has scored Symphony Square with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Symphony Square has 43 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.7

Care Services

4.3

Activities

4.3

Staff

4.6

Value for Cost

4.3

Overall Experience
25
12
3
1
2
Date Submitted
0
1
2
Reviewer
3
27
13
0
Care Received
5
38
1-20 of 43 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
April 7, 2023
Verified Review
Recommended

There are lots of experienced people with varied personalities. Everyone's families needs will be different. I believe that the staff will do their best to meet those needs. The food seems tasty. My mom has no complaints and eats very well. I would recommend this facility to Seniors who require Assisted Living in a homey atmosphere.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

4

Response from Symphony Square

April 26, 2023

Thank you so much for taking time to share your review of Symphony Square. We value your opinion deeply and will share your 5-star review with the team members and leadership team. Your feedback is greatly appreciated! Warm regards, Alison


4.0
DJ - Family/Friend
Assisted Living
January 23, 2023
Verified Review
Our Experience at Symphony Square

It has been an enjoyable experience for my loved one. She is much younger than the other residents, so some things she's not as interested in. But she joined a Scrabble group and plays Scrabble every day. And she has made friends. The staff has been good. I like that it's a smaller place, with only about 50 beds. So the staff knows all of the residents, and it's a more personal facility.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

4

Response from Symphony Square

January 25, 2023

Thank you so much DJ, for taking time to share your review of Symphony Square. We value your opinion deeply and will share your review with the team members and leadership team. Your feedback is greatly appreciated! Warm regards, Alison


3.0
Anonymous - Family/Friend
Memory Care
May 25, 2021
Verified Review
Fulfills Basic Needs, But Not The Optimal Experience for Family or Residents As I Would Have Expected for the Cost

The time here was during the pandemic with restrictions. The community has memory care. There are a lot of times when I visit the residents are asleep around a common area. The caregiver is sitting with the residents. This is a concern for me. I'm not getting a sense of activities for the residents. My concern with the pandemic is I'm not understanding with mask wearing and restrictions, especially children visiting with the residents vaccinated. They are requiring for children under 14 window visits or outside by schedule only. It would be nice to see the family inside the community for our loved one.

Cleanliness

3

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

2.5

Staff

4

Value for Cost

3

Response from Symphony Square

June 2, 2021

Thank you so much for taking time to share your experience of Symphony Square. We value your opinion deeply and shared your review with our team. Your feedback was greatly appreciated. If you’re open to further discussion, can you please send us a private message with your phone or email address so that we can address your concerns? We’ll reach out to chat personally. Thank you, Alison


5.0
Anthony R - Family/Friend
Memory Care
May 18, 2021
Verified Review
Great facility, highly recommend

We chose Symphony Square because they were one of the highest rated facilities for dementia residents and they keep them safe and busy. The room sizes are perfect for her, she has a 1 bedroom apartment. They just started activities up again after covid and are doing great at keeping her busy. She loves the food, they are chef prepared meals. The location is very nice, not too far from the city. and I would recommend them t others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from Symphony Square

June 2, 2021

Thank you so much, Anthony for taking time to share your experience of Symphony Square. We value your opinion deeply and shared your positive review with our team. Your feedback was greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison


5.0
Andrea Epstein - Family/Friend
Assisted Living
March 18, 2021
My mom's experience at Symphony Square

My experience with my mom at Symphony Square was beyond wonderful. The attentiveness and friendliness of the staff from the activities, dining, reception as well as the nursing/care services was exceptional. Everyone made my mom feel comfortable and right at home as well as myself as I visited often. The facility is kept immaculate at all times and it is evident that the maintenance crew takes pride in doing so. I highly recommend Symphony Square if you are considering it for your loved one. It will be the best decision you will make for them as well as for you.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony Square

April 12, 2021

Thank you so much, Andrea for taking time to share your experience of Symphony Square. We shared your positive review with our team, and your feedback was greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison


5.0
Mark F - Family/Friend
Assisted Living
March 17, 2021
Compassion, Compliance, Common Sense, Camaraderie

My mother has been living at Symphony Square for just over 3 months. The pandemic has taken its emotional toll upon my mother, as it has for many seniors. After careful consideration and virtual tours of the many fine assisted living communities in the local area, she chose, and we heartily supported, her decision to move to Symphony Square. My mother has now been living at Symphony Square for just over 3 months.The entire staff has been working tirelessly to make this a safe and welcoming home. Due to everyone's efforts, Symphony Square has remained Covid free, a remarkable accomplishment, and one for which I am very grateful. Furthermore, Symphony Square was among the first assisted living communities to acquire and perform Covid vaccinations. Despite the challenges imposed by the pandemic, the staff has risen to face them with what I consider the 4 essential C's: compliance to mandated guidelines, common sense, compassion, and camaraderie.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony Square

March 31, 2021

Thank you so much, Mark for taking time to share your experience of Symphony Square. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison


5.0
Monnie V - Family/Friend
Assisted Living
March 17, 2021
A special place for my loved one

I cannot say enough wonderful things about Symphony Square. It is a special place for helping me to take care of my husband. A truly loving atmosphere to aid in his care. Theresa is the angel in my life.. She is a compassionate loving caregiver. She treats everyone like her family. I feel so lucky to have found SYmphony Square.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony Square

March 31, 2021

Thank you so much, Monnie for taking time to share your experience of Symphony Square. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison


5.0
Joe Z - Family/Friend
Memory Care
February 3, 2021
Verified Review
Highly recommend, the staff is awesome

We have had an amazing experience with Symphony Square. They take great care of her, they do her hair and her nails here as well. The staff members here are awesome and they really care about my wife. They have been very good with communication and have been great at keeping their residents safe. I would highly recommend to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony Square

February 5, 2021

Thank you so much, Joe for taking time to share your experience. We’ll share your 5-star rating with our team, which will certainly brighten their day. If you have anything further to share, please reach out to us as we love hearing from you! - Alison 


4.5
SS - Family/Friend
Memory Care
January 25, 2021
Verified Review
my experence so far

The community has done a great job with their covid plan and keeping the residence safe. I would definitely recommend this community to others

Cleanliness

No data collected

Friendliness

No data collected

Meals & Dining

No data collected

Care Services

No data collected

Activities

4

Staff

No data collected

Value for Cost

5

Response from Symphony Square

January 28, 2021

Thank you so much for taking time to share your feedback, we greatly appreciate it. We’ll share your 4.5-star rating with our team, which will certainly brighten their day. If you have anything further to share, please reach out to us as we love hearing from you! - Alison 


4.0
Sandy Katz - Family/Friend
Memory Care
September 29, 2020
Many thanks to the staff of symphony Sq.

Now that it’s a month since my husband, the Honorable [name removed] ( RET.) passed away. I want to let people know that in the four yrs. he was a resident at Symphony Square, he was well taken care of. I never worried he was losing weight, he kept busy , because there was always something to do. I knew He had a lot of serious health problems, but [name removed] and her staff were there for him. The many times they sent him to the hospital , he always returned to Sympony Sq. The staff were attentive and pleasant to him. I was there almost every day , and found the facility clean and smelled from a nice fragrance Go visit symphony Sq. And see for yourself. Thank you all for all you did for us. P.S. every holiday so great.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Symphony Square

January 27, 2021

Please accept our sincere condolences at the loss of your loved one. We sincerely thank you so much for taking time to share your experience with Symphony Square. We’ll share your comments with our team, it means a lot to hear that. If you have anything further to share, please reach out to us and we wish you the best. - Alison 


4.0
anonymous - Family/Friend
Memory Care
July 8, 2020
Verified Review
Symphony Square

Overall, they do a great job keeping the community clean. We think their normal schedule of cleaning the individual resident rooms could be a little more frequent. For the most part, the staff is friendly. The staff was great about having certain scheduled weekly activities like singing, and dancing, and we were able to coordinate a driver to take our father off-community for shopping drips. We do think they could have a little more diversity in terms of what they offer as activities since the residents are all at different cognitive levels. We do think Symphony Square is a relatively good value considering the other communities in the region. We also think the dinning manager is particularly attentive to where they seat the different residents and the chef does make an effort to accommodate for nutritional needs. We do think, however, some more accommodations could be helpful for those with stricter dietary needs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

3

Value for Cost

4

Response from Symphony Square

January 27, 2021

Thank you so much for taking time to share your experience at Symphony Square. We’ll share your feedback our team, which we greatly appreciate. If you have anything further to share, please reach out to us. - Alison


4.0
anonymous - Toured community
Memory Care
August 29, 2017
Verified Review

We toured Symphony Square and it was a nice community, more like a luxury hotel. The staff was friendly and were very helpful in answering the questions we had. The community was laid out so that no one could wander. It didn't have the homey feel we were looking for. It seemed quiet and subdued. We needed something more active for my loved one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Family/Friend
Memory Care
August 8, 2017
Verified Review
I am very happy that my Parents are here

My parents are very happy at Symphony Square it is beautifully decorated, and they are starting to join in some of the many activities that are offered there. There are also field trips with shopping and special events for the residents who want to join in. My parents like the dining area and the food is fantastic. I am very comfortable with my parents being at Symphony Square.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
July 18, 2017
Verified Review
I had A Pleasant Tour of this Community

This is a nice community, and my tour of it went pretty well. The community from what I was shown looked nice, everything was nice, and clean. Everyone was kind to my family, and I. I didn't feel this was the community for my father, but they treated us very well during our tour.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
June 22, 2017

Symphony Square is more up to date for hard of hearing and deaf residents. They are having ASL classes at the facility for the employees. They do have an employee is very fluent in ASL. The Caregiver Aids are assigned to the resident rooms/apt to check on them and assist for what they need on a daily basis.I think this is the best fit for my parents to have the care, be secure, safe and comfortable in their own room/apt.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
May 25, 2017

Tour by[Removed]- Very nice designated assisted care facility. Well maintained, friendly staff. One bedroom deluxe room was good size with nice window views. Scheduled a follow-up visit with Mother-in Law to see. It is located in a residential community with not much area around the facility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.0
anonymous - Family/Friend
Memory Care
February 11, 2017
Verified Review

please be aware that the owners and administrators decided to lay off all nursing staff. Do not send anyone there unless it is rectified.My dad is there and we are activly looking to get him out. The CNA staff are caring and overworked.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
anonymous - Family/Friend
Memory Care
October 2, 2016
Verified Review
Symphony Square - good choice

From the initial visit, the staff at Symphony Square treated my parents as individuals and still vital contributors to society -- this would not be a move into a facility or an 'old folks home'. The common areas of Symphony Square are furnished as a hotel or community vs the more severe setting in other assisted living places we visited. Also there are more food options than at other places with breakfast and lunch made to order. It has been a big transition for my parents -- moving from a large home to a small apartment (2 bedrooms, sitting area, and kitchenette) yet both agree that Symphony Square offers sufficient space for what is needed by them at this time. The staff is kind, helpful, and respectful -- very pleased with Symphony Square.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
May 31, 2016
Great care

What a bright community! The staff are friendly and seem very happy. From our initial tour to today everyone has helped us and been responsive. I truly appreciate the care my father receives.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Memory Care
May 31, 2016
Great care

What a bright community! The staff are friendly and seem very happy. From our initial tour to today everyone has helped us and been responsive. I truly appreciate the care my father receives.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 43 reviews

Neighborhood around Symphony Square

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Symphony Square

Symphony Square offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Symphony Square 8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 660-6560 to reach a resident at Symphony Square.

To reach a resident at Symphony Square call: (610) 660-6560



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.